Sigala
Thread Starter
7th Gear
Joined: Aug 2020
Posts: 7
Likes: 0
From: Orange ,Ca
Sigala
I orderd carbon flash rocker extensions from Sigala a few weeks ago. I have sent a few emails and have called them multiple times with no response. Anyone else have this problem?
Thanks
Thanks
Racer
Joined: Aug 2019
Posts: 386
Likes: 212
They are really backed up. PM your info and I’ll get a response for you. Also ordered and picked up same item.
Instructor
Joined: Nov 2016
Posts: 230
Likes: 115
good.
Racer
Joined: Aug 2019
Posts: 386
Likes: 212
I found out about them through you. Business for them have sky rocketed since then. Have a hour convo with the owner at pick up. Appreciate you once again!
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Instructor
Joined: Nov 2004
Posts: 225
Likes: 21
From: New Port Richey, Fl
Racer
Joined: Aug 2019
Posts: 386
Likes: 212
Drifting
Joined: Apr 2011
Posts: 1,755
Likes: 198
From: Southington CT
Question for those that have received their side skirts in Carbon Flash. How is the quality and is it similar to ACS? Thinking of ordering them, but do not want an item that is thin and bends in half when you hold it in the middle.
Thanks
Thanks
Instructor
Joined: Nov 2004
Posts: 225
Likes: 21
From: New Port Richey, Fl
My question is: are these guys for real ? Orders that don't ship and unresponsive customer support is an issue...as much as the quality of the products assuming anyone has actually received something from them.
Banned Scam/Spammer
Joined: Oct 2013
Posts: 1,734
Likes: 646
I ordered a 5VM set from them, they are real. The shipping took about 6 week, part costs are on the low side and you get what you pay for sometimes when it comes to service.
Last edited by CSEVEN; Sep 22, 2020 at 12:50 PM.
Drifting
Joined: Aug 2003
Posts: 1,710
Likes: 974
From: H-Town
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Burning Brakes
Joined: Aug 2019
Posts: 1,227
Likes: 862
From: Philadelphia Suburbs
I think there could be a language issue or just poor service. I communicated with them about a couple of their videos and they response was kind of vague. If they do have good products, it is a shame nobody there understands how lack of communication and/or service hurts them big time. Meanwhile, they keep turning out install videos with horrible audio quality.
Drifting
Joined: Jun 2019
Posts: 1,911
Likes: 64
From: California
I actually have an order with them and had the same experience. I sent a few emails along with calls and texts... finally got a hold of someone by phone. She apologized and explained to me that they were not prepared for how many orders they got for the C8. She claims they are knocking them out. My front splitter was done and they had a target date of later in the week for my rocker extensions. They are suppose to ship out this week so we will see. I did feel a little better after speaking with her but until the entire transaction is completed this is all I have for now.
Racer
Joined: Aug 1999
Posts: 383
Likes: 180
From: Montgomery, Alabama, USA Alabama
My question exactly! I ordered the carbon fiber triangle pieces for the engine bay from them 10 days ago. After no action on my CC, and not hearing a word from them, I attempted to call them 5 times in 6 days, with no response, I called my CC company and had them to block Sigala. I then broke down and ordered them from GM Parts, and paid almost twice as much as Sigala charged. I just don't trust any company that doesn't communicate with me at least once in 10 days!