Hmm, sounds like advice from another person who does not have a C8 and perhaps paid by Porsche etc.

Sure a spring can fail and if after the 5 year drivetrain warranty expect some might having nothing to do with this obvious defect. Doubt GM will follow your advice. As usual; the Forum can make Mountains out of Mole Hills especially by folks who don't have the car in question!
Just Sayn' !

 

I agree with both of you, but it would be appropriate if they would provide an extended warranty on the springs alone. Don't know if they would, but the good PR would go a long way for the rest of their product line especially considering how few vehicles would be affected/cost them.

 

One thing that GM did on past models (C6 clutch master cyl comes to mind). They extended the warranty period on that particular failure, BUT, the failure had to occur. You couldn't bring your car in and request the cylinder be replaced under the warranty w/o showing the symptoms of the failure or a hard failure.

Springs could go that way.

 

Well based on the number of class action lawsuits these days, I would not be surprised if GM is either forced to do a recall and replace all affected springs, or issue an extended warranty to affected VINs.

Many times when people say Toyota, Subaru, Honda, Ford, GM, etc did a recall for something like this there is an underlying reason. And that reason is typically a class action lawsuit, especially if it can be proven that failed valve springs could result in owners being put in dangerous situations or possibly death as a result. GM won't win those cases.

 

Hmm, after 5 years? I really don't care! Five years is enough. I’ll relate this to the wire the springs are made from an experience I had with wire drawing with a shaggy dog story:

SHAGGY DOG STORY:
When we split our R&D Lab from a central location to be tied with our plants our welding materials and MIG/SAW welding processes LAB I managed moved to the plant making welding wire. I reported to an R&D manager at headquarters as did the other 4 Labs but took over the plants manufacturing develop as well as our new product R&D. The engineer I had working on solid welding wire manufacturing was always mad at the drawing machine operators for not checking for scratches on say 0.035 inch diameter finished welding wire made from 7/32 rod obtained from a steel mill. It passed trough 11 dies and the operators were to check the wire for scratches caused by one or more of the 11 dies wearing.

That was done by “feel’ with a micrometer! Not easy. But after observing at the end of 1st shift several times realized checking wasn’t their issue. They could all do that but if it was scratched, it meant changing 11 dies and manually pointing the rod, then wire through each die and pulling it through with a gripper with 11 powered capstans. There was a good chance of it breaking and starting a number of dies over! What a PIA!

I would tell this joke to describe what they would do.
Little Johnny was playing with his toy tractor trailer when his mother was playing cards with her friends. He started to swear when he could not get it to do what he wanted. His mother was embarrassed and said you go down to the truck depot at the end of the street and see how they do it. Johnny did and came back and played fine with his truck. His mother was so pleased.

The next week when playing cards Jonny was on the floor playing with his truck His mother was nervous but he was playing fine. Then she saw the trailer came off and jackknifed as he was trying to make a turn. Johnny was very claim and started to walk upstairs. She said Johnny please pick up your truck and put it away. He said in a loud voice, “Screw-it leave it for the 2nd shift!



In my case, after 5 years I’ll leave the issue to the next owner!

 

First I never said how long to extend the warranty and second some of us do not do the Walmart approach to buying merchandise. I tend to keep forever so I purchase quality - but it keeps getting harder to find. Even craftsman went to China.

 

^^^
Yep, most of my wrenches are old Craftsman. Some 50 years old that are still fine. But today all from China!

When I went to replace my 30 year Craftsman sander looked at Sears “best” when the still had a store in town. It was far from the original quality and 40% more than the one I bought at Harbor Freight that looked as good or better! But don’t expect it to work 30 years or even close!

 

I have a lot of Snap-On tools. When I was working in a shop they were easy to get replaced, the truck would come by once a week.
Now I buy Pittsburg hand tools from Harbor Freight. Lifetime warranty and easy to get replaced.
Some day I will manage to track down a Snap-On dealer and exchange my coffee can of worn/broken tools.

 

 

I don't buy anything electrical from HF.
Purchased 3/8 drill and it smoked itself literally the first time I used it screwing in a #10 wood screw. Returned and got my $13 back. It was on sale from $19.99.

 

Snap-On truck/dealer here wants purchase verification like an invoice or receipt or your business listed in their computer as a regular customer. Too many used tools sold, stolen, passed on, etc. No receipt = no warranty. Same with Craftsman and Harbor Freight.

 

JerryU, nice stories and I wish Porsche paid me. I have some good stories to relate about how they take care of their customers that I feel are not necessary to post here. This is Chevy here and I've not been taken care of very well by them over the years in spite of purchasing more NEW cars from them than any other brand over the last 50 years.

 

^^^
Just joking and I did get good service for the wife's Cayenne- just an hour away and expensive! Traded it in for a BMW X5 BMW in town and better prices. Funny reason why we traded.

At her last oil change, which was $250 they said you'll need new brakes for $2600. Looked at the pads and didn't look that worn. Then the battery was reading a low voltage and we had to take a trip some 500+ miles to Tennessee to see granddaughter perform at a horse show! From a youtube video saw I had to remove the driver seat to access the battery. Lots of plastic trim to remove that could break. Went to have the car washed and the fellow said, "That's a nice car too bad a battery will cost your $900!" I asked how he know and he said another fellow in town has one and that is what it cost him! Told the wife that was an "omen" so lets go to the Chevy/BMW/Mecedes dealer (who was a mile away) and see what they have. She fell in love with the BMW X5 SUV and we traded on the spot! She's on her 2nd X5!

Must admit the Chevy waiting room and service does not hold a candle to BMW and it's the same owner! However when I bought my 2017 Grand Sport found a small dealer 30 miles away who would accept Courtesy Delivery. They have a great service manager and Corvette tech. He is the only one who touches Vettes, even oil changes. They is who did the Courtesy Delivery of my C8. The tech just did my alignment on the C8. In fact for several reasons I will probably let him change the oil and filter in the C8- be my first as I did all the changes for my prior 5 Vettes. FREE is not worth the risk or time. But in this case I will make an exception!

 

Well that sucks. I bought the tools about 40 years ago. I didn't keep the receipts. It wasn't a requirement back then.

 

News to me too, went to Sears many times and just handed them a broken Craftsman tool and walked out with a new one. Of course now the biggest challenge is to find a Sears that's still open.

 

I've only returned hand tools to Harbor Freight once for replacement ("Crescent" wrenches). They didn't ask for a receipt.
Now I know why they use disappearing ink on their receipts.

 

And their receipts last longer than half their tools. I have a few things from them, but not much.

 

I've had no issue returning products to Harbor Freight. I frequently staple the receipt to the instructions for larger items like a drill press, arbor press of engine lift. But had a 6 month old jack leak and without a receipt and replaced without a question.

 

Lowes now carries Craftsman and has quite an extensive collection of them (although not as much as Sears used to). They will honor the defective tool exchange without a receipt for the same tool. Also, either ACE or ACO carries Craftsman as well.

 

I too have seen Craftsman tools at both Lowes and ACE, but haven't tried a tool exchange, good to know. I currently have a split in the side of a 14mm deep socket.