Courtesy Delivery Missing Items- Please help
Burning Brakes
Joined: Feb 2018
Posts: 927
Likes: 383
I'd guess most dealer prep people regard the sticker as disposable. It's stuck on and needs some care to remove safely in one piece.
It's up to you to make a request in advance and make sure it gets to the right person.
It's up to you to make a request in advance and make sure it gets to the right person.
Race Director
Joined: Aug 2019
Posts: 12,351
Likes: 14,185
From: Central Illinois
[QUOTE=steve0415;1602419401]
It's all in the trash can out in the clean up shop where the lot boy put it when he cleaned your car. Not trying to be funny, it seriously is.
Race Director
Joined: Mar 2001
Posts: 19,965
Likes: 6,770
From: Bonneville Salt Flats
Such is often bad enough when you take delivery where you buy the car. No surprise they don't care, and instead opt to further hone their lying skills when you haven't bought from them. Sorry, but not in the least surprising. 
Pro
Joined: Sep 2019
Posts: 707
Likes: 599
From: Seattle, WA
I also got the protective covering my car came in, maybe you need to see if they put the cooling ducts on your car if they were not in the frunk. My horrible dealer Van Chevrolet who are thieves and dishonest put the cooling ducts on the car as part of the PPI when they should not have. When it comes time for my first oil change I will have them take it off as I have no intention on tracking the car.
Thread Starter
Drifting
Joined: Jun 2013
Posts: 1,681
Likes: 363
From: Boca Raton Florida
MacMulkin has ordered a new Window Sticker for me also. The courtesy delivery dealer, Grieco Chevrolet, told me that they would order me one from GM also, but MacMulkin told me that was not possible, as only the SOLD order dealer can do that. Just another LIE from Grieco Chevrolet people. What? a car salesperson not telling the truth? haha.
Melting Slicks
Joined: Oct 2016
Posts: 2,876
Likes: 2,506
MacMulkin has ordered a new Window Sticker for me also. The courtesy delivery dealer, Grieco Chevrolet, told me that they would order me one from GM also, but MacMulkin told me that was not possible, as only the SOLD order dealer can do that. Just another LIE from Grieco Chevrolet people. What? a car salesperson not telling the truth? haha.
Drifting
Joined: Dec 2013
Posts: 1,787
Likes: 646
From: Retired to Mississsippi.
I asked my courtesy delivery dealer about those cooling ducks, and they told me that DO NOT PUT THEM ON until right before you track your car, as during normal driving these ducks actually are not good to be on the car. They said that this is an instruction from GM, and for all the cars they did PDI work, they don't put it on. I have not verified this with Corvette Concierge, but if this is true, maybe you should consider removing them sooner if you are not going to track the car for a while.
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Moderator
Joined: Feb 2006
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From: DFW Area TX
I asked my courtesy delivery dealer about those cooling ducks, and they told me that DO NOT PUT THEM ON until right before you track your car, as during normal driving these ducks actually are not good to be on the car. They said that this is an instruction from GM, and for all the cars they did PDI work, they don't put it on. I have not verified this with Corvette Concierge, but if this is true, maybe you should consider removing them sooner if you are not going to track the car for a while.
If your courtesy delivery dealer did not install any of the ducts, they failed and did not do the PDI correctly.
Safety Car
Joined: Dec 2009
Posts: 4,300
Likes: 3,199
From: Oro Valley Arizona
Weird Deal
MacMulkin has ordered a new Window Sticker for me also. The courtesy delivery dealer, Grieco Chevrolet, told me that they would order me one from GM also, but MacMulkin told me that was not possible, as only the SOLD order dealer can do that. Just another LIE from Grieco Chevrolet people. What? a car salesperson not telling the truth? haha.
Pro
Joined: Dec 2006
Posts: 540
Likes: 176
From: USA CT
The car is new enough that the dealer should be able to order and PAY for a reprint of the window sticker through GM Global Connect...
Pro
Joined: Dec 2006
Posts: 540
Likes: 176
From: USA CT
Instructor
Joined: Mar 2012
Posts: 116
Likes: 18
From: Las Vegas
FYI - On the Monroney sticker itself, on the far right side, the small print states: "This label has been applied pursuant to Federal law - Do not remove prior to delivery to the ultimate purchaser".
I know just about every dealership violates this law, but the fact remains that you should have gotten the window sticker.
I know just about every dealership violates this law, but the fact remains that you should have gotten the window sticker.
Racer
Joined: Sep 2008
Posts: 397
Likes: 375
From: Royse City, Texas
The ordering dealer can get you a replacement window sticker from GM. The build sheets that might have been in the car, not so much. Museum can get them for a fee though.
This is why I don't like courtesy deliveries. You just never know if the dealer doing it will take the time and effort for a car that they didn't sell. The selling dealer is getting the profit and credit for the sale, the courtesy delivering dealer just gets whatever fee they charge the selling dealer. It's always a good idea to make contact with the CD well before the car arrives and try to establish a relationship with someone there prior to the car arriving. That way they can know ahead of time that you want to keep all of that stuff.
Is there a reason that you didn't grab the sticker and build sheet when you were there getting pictures of it?
This is why I don't like courtesy deliveries. You just never know if the dealer doing it will take the time and effort for a car that they didn't sell. The selling dealer is getting the profit and credit for the sale, the courtesy delivering dealer just gets whatever fee they charge the selling dealer. It's always a good idea to make contact with the CD well before the car arrives and try to establish a relationship with someone there prior to the car arriving. That way they can know ahead of time that you want to keep all of that stuff.
Is there a reason that you didn't grab the sticker and build sheet when you were there getting pictures of it?
Last edited by Gearhead SS; Oct 30, 2020 at 02:58 PM.
Race Director
Joined: Nov 2017
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From: Prosper TX/Austin TX
2020 C6 of the Year Winner - Modified
FYI - On the Monroney sticker itself, on the far right side, the small print states: "This label has been applied pursuant to Federal law - Do not remove prior to delivery to the ultimate purchaser".
I know just about every dealership violates this law, but the fact remains that you should have gotten the window sticker.
I know just about every dealership violates this law, but the fact remains that you should have gotten the window sticker.
Last edited by JABCAT; Oct 30, 2020 at 03:42 PM.
Safety Car
Joined: Sep 2000
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From: Tampa, FL
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The ordering dealer can get you a replacement window sticker from GM. The build sheets that might have been in the car, not so much. Museum can get them for a fee though.
This is why I don't like courtesy deliveries. You just never know if the dealer doing it will take the time and effort for a car that they didn't sell. The selling dealer is getting the profit and credit for the sale, the courtesy delivering dealer just gets whatever fee they charge the selling dealer. It's always a good idea to make contact with the CD well before the car arrives and try to establish a relationship with someone there prior to the car arriving. That way they can know ahead of time that you want to keep all of that stuff.
Is there a reason that you didn't grab the sticker and build sheet when you were there getting pictures of it?
This is why I don't like courtesy deliveries. You just never know if the dealer doing it will take the time and effort for a car that they didn't sell. The selling dealer is getting the profit and credit for the sale, the courtesy delivering dealer just gets whatever fee they charge the selling dealer. It's always a good idea to make contact with the CD well before the car arrives and try to establish a relationship with someone there prior to the car arriving. That way they can know ahead of time that you want to keep all of that stuff.
Is there a reason that you didn't grab the sticker and build sheet when you were there getting pictures of it?
Melting Slicks
Joined: Feb 2005
Posts: 2,179
Likes: 97
From: Palm Coast, FL
If you think about it, someone really gains nothing from actually stealing it. I wonder if someone on the PDF team who got that car ready maybe just didn't realize Corvette owners want to keep their window stickers...? Or, someone just had a screw loose and just doesn't know better.
Probably no body will own up to it for fear of losing their job.
That's one reason I always go over particulars like those with my salesperson whenever I buy a new Corvette. In fact, this time when my HTC comes in (sometime this month-November), I already told the salesman not only save the window sticker but to not clean up the car AND don't fill it up with gas...especially after I found out that they don't have pumps on their lot and the nearest gas station is 1/2 a mile away! I figure $35 or so is no real big loss or price to pay to keep on less person joy-riding the car.
Probably no body will own up to it for fear of losing their job.
That's one reason I always go over particulars like those with my salesperson whenever I buy a new Corvette. In fact, this time when my HTC comes in (sometime this month-November), I already told the salesman not only save the window sticker but to not clean up the car AND don't fill it up with gas...especially after I found out that they don't have pumps on their lot and the nearest gas station is 1/2 a mile away! I figure $35 or so is no real big loss or price to pay to keep on less person joy-riding the car.
Last edited by purple heart; Oct 31, 2020 at 07:53 AM.
Race Director
Joined: Aug 2019
Posts: 12,351
Likes: 14,185
From: Central Illinois
While I took delivery from the selling dealer, I asked them to not remove anything but the shipping bag for doing the PDI (which is exactly as they did). I also promised the sales manager that when I get my survey I will say that the car was cleaned and he will get the highest rating allowed for that section of the survey. Some would ask it to not be washed and then torpedo the dealer on survey by "being honest" and saying the car wasn't cleaned.
Racer
Joined: Sep 2008
Posts: 397
Likes: 375
From: Royse City, Texas
That's not a build sheet. It's just the list of RPOs that the car was built with. The build sheet is the actual piece of paper that travels down the assembly line with the car at Bowling Green. Not the same thing.