Bluetooth Issue. HELP

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Jan 10, 2021 | 05:11 PM

calimatt

Thread Starter

Cruising

Joined: Aug 2015

Posts: 12

Likes: 9

Bluetooth Issue. HELP

I have a 2021 HTC and pairing my phone to bluetooth is obviously simple. But for some reason the car erases my phone as soon as I turn it off and I have to repair it every time I get back in the car and turn the car on. The phone doesn't save in the "devices" log list. Anyone else having this issue??

Thank you.

Jan 10, 2021 | 06:37 PM

BIG Dave

Le Mans Master

Joined: Dec 1999

Posts: 6,516

Likes: 4,840

From: One Hour From Boston!

Is your car still in DEMO mode?

Jan 10, 2021 | 06:47 PM

trumanjd1

Burning Brakes

Joined: May 2014

Posts: 831

Likes: 214

From: WESTERN NEW YORK

Quote:

Originally Posted by calimatt

I just started having this same exact problem on my 2020 Chevy Traverse...I dont know if its my Samsung Smart phone or the Traverse??

Jan 10, 2021 | 06:56 PM

vanlieremead

Instructor

Joined: Jul 2014

Posts: 209

Likes: 51

From: Phoenix, Arizona

We need to get the radio fully de-powered to reset the software. Pull the fuse.

Jan 11, 2021 | 06:41 PM

bobs-z51

Advanced

Joined: Feb 2016

Posts: 64

Likes: 4

From: Cape Coral FL.

I have the same problem, wont connect to bluetooth. if i pull the fuse and start over do it?

Jan 11, 2021 | 07:12 PM

Team Owner

Joined: Aug 2000

Posts: 24,115

Likes: 1,332

From: Spring Texas

Quote:

Originally Posted by vanlieremead

We need to get the radio fully de-powered to reset the software. Pull the fuse.

This is ridiculous to have to do this. "Unplug your computer for 15 seconds."

Jan 11, 2021 | 07:32 PM

vanlieremead

Instructor

Joined: Jul 2014

Posts: 209

Likes: 51

From: Phoenix, Arizona

Quote:

Originally Posted by CP

This is ridiculous to have to do this. "Unplug your computer for 15 seconds."

it does sound ridiculous. But I had a radio that had lost a channel. thinking that I burned some circuit, I called into the manufacturer and they had me pull the power from the back for 1 minute. Guess what? It worked. So I figured, it’s an easy thing to do, there isn’t a downside that I know of, so why not? Still might not work though. With non-volatile memory there may be something still preventing operation. But I can say that unless there is damage, it makes no sense for Bluetooth not to work - except for a software glitch.