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Old Mar 13, 2021 | 01:36 PM
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Default Workbench Changes

We have ask for two small changes in the last several weeks. Adding Edge Red Calipers and deleting Front Lift. Our sales guy acts as if this is monumental undertaking. Both times saying 'he hopes' it isn't too late. We are 15th on their allocation list. June 1 is a maybe real order date. Plus, with the end of the 2021 MY being late June, there is a real possibility we might be pushed forward to 2022. So Workbench would need to be completely reentered using 2022. Am I missing something with the importance of Workbench? Seems to be a working document not one that is set in stone.
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Old Mar 13, 2021 | 02:21 PM
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Originally Posted by papillion
We have ask for two small changes in the last several weeks. Adding Edge Red Calipers and deleting Front Lift. Our sales guy acts as if this is monumental undertaking. Both times saying 'he hopes' it isn't too late. We are 15th on their allocation list. June 1 is a maybe real order date. Plus, with the end of the 2021 MY being late June, there is a real possibility we might be pushed forward to 2022. So Workbench would need to be completely reentered using 2022. Am I missing something with the importance of Workbench? Seems to be a working document not one that is set in stone.
Until your car has an allocation assigned and hits status 3000, there should be no issue updating your config. Now, this is assuming that your sales person isn't lazy and wants to earn your business. Seems like maybe your sales person has a touch of this issue. But in reality, there is no issue from a Workbench side. Best wishes on the new ride!!
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Old Mar 13, 2021 | 02:31 PM
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Originally Posted by papillion
We have ask for two small changes in the last several weeks. Adding Edge Red Calipers and deleting Front Lift. Our sales guy acts as if this is monumental undertaking. Both times saying 'he hopes' it isn't too late. We are 15th on their allocation list. June 1 is a maybe real order date. Plus, with the end of the 2021 MY being late June, there is a real possibility we might be pushed forward to 2022. So Workbench would need to be completely reentered using 2022. Am I missing something with the importance of Workbench? Seems to be a working document not one that is set in stone.
That can be done in 5 minutes, including emailing you an updated PDF, and without any complaints. Even with a nice return message, in fact. I've seen MacMulkin do it numerous times.

Maybe since you're so far from getting an allocation, he just doesn't want to bother because he thinks you'll probably change your build another 2 dozen times between now and then!

The "too late" part is weird.



Last edited by /Bear/; Mar 13, 2021 at 02:33 PM.
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Old Mar 13, 2021 | 02:31 PM
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Your salesman is being a jerk.

Late June is the last order date for 2021 MY. End of production is late July. None of these dates are cast in stone.
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Old Mar 13, 2021 | 09:00 PM
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I’ve not done an order previously either. My understanding is that the salesman will contact you when it’s time to place an official allocation order and any changes can be done at that time. I’ve gone back and forth on a a couple of options and plan to go with my final answer at that time. Hopefully I’m right, but I’m so far away since I just placed my workbench order a month ago. I need a C8 soon!
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Old Mar 13, 2021 | 09:14 PM
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Is price protection lost if order changes are made, even at 1100 status?
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Old Mar 13, 2021 | 09:43 PM
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I put in an "order" for a 2021 HTC at local dealer 10-10-2020. On 2-16-2021, salesman called me and said they were ready to put my order into GM. Asked if anything I wanted to change. I said no, and order went in. Workbench printout shows:
1100 at 12:46
2000 at 12:49
2500 at 22:00
3000 at 22:38
So once dealer has allocation, order goes pretty quickly into GM system. Up to 3000, changes can be made is my understanding.
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Old Mar 13, 2021 | 10:03 PM
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Originally Posted by bub
Is price protection lost if order changes are made, even at 1100 status?
In the C7 days, yes. Any change to the order nullified price protection from increases that were already effective (not for potential future price changes). Price protection only lasts for the current model year. However, MacMulkin says changes will not nullify price protection this time. I'm not sure if that is just MacMulkin's policy or Chevy's policy. Check with your dealer.
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Old Apr 3, 2021 | 01:17 PM
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Originally Posted by papillion
We have ask for two small changes in the last several weeks. Adding Edge Red Calipers and deleting Front Lift. Our sales guy acts as if this is monumental undertaking. Both times saying 'he hopes' it isn't too late. We are 15th on their allocation list. June 1 is a maybe real order date. Plus, with the end of the 2021 MY being late June, there is a real possibility we might be pushed forward to 2022. So Workbench would need to be completely reentered using 2022. Am I missing something with the importance of Workbench? Seems to be a working document not one that is set in stone.
My dealer worked with me to change the order as much as I wanted. He received the allocation on Thursday and called me to ask if I wanted any changes saying the order goes in on Tuesday. Called me on Monday to make sure order was ok and order went to 3000 on Tuesday morning. SOLD orders made before the price increase will not see the price increase but your dealer has to apply for it. Now all we need is 3400 and TPW. GOOD LUCK
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Old Apr 3, 2021 | 01:46 PM
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Originally Posted by papillion
We have ask for two small changes in the last several weeks. Adding Edge Red Calipers and deleting Front Lift. Our sales guy acts as if this is monumental undertaking. Both times saying 'he hopes' it isn't too late. We are 15th on their allocation list. June 1 is a maybe real order date. Plus, with the end of the 2021 MY being late June, there is a real possibility we might be pushed forward to 2022. So Workbench would need to be completely reentered using 2022. Am I missing something with the importance of Workbench? Seems to be a working document not one that is set in stone.
You should view the dealer Workbench as a filing cabinet where orders that the dealer made can be drawn from and the cabinet is at GM. GM hasn't opened the cabinet and pulled the orders yet, but they are there if an allocation becomes available to attach to an order (based on which order the dealer wants to use). Any time up until it gets pulled from the cabinet, they can go there electronically and change it. All his bullshit about being too late and such is just that. If you are still at 1100, it means it hasn't been accepted in the production system at GM, just configured and put in the cabinet ready to be used.

Last edited by Phil1098; Apr 3, 2021 at 02:01 PM.
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Old Apr 3, 2021 | 02:31 PM
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Originally Posted by bub
Is price protection lost if order changes are made, even at 1100 status?
What we have been told is that as long as the purchaser name & address remain the same, you will be price protected. BUT, price protection seems to depend on the honesty of the dealer. The window sticker will show the higher price. The dealer should deduct that from your bill of sale. But some dealers are claiming ignorance and charging the full, higher price. Ignorance or greed?
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Old Apr 3, 2021 | 02:34 PM
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Originally Posted by kenrobb
I
So once dealer has allocation, order goes pretty quickly into GM system. Up to 3000, changes can be made is my understanding.
Prior to 3000. Once it hits 3000, changes are rarely made, and only if BGA agrees, but not automatic, and a change at that point will likely push your order back to 2000, and put you behind any other 3000 status orders.
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