Kerbeck ignored me multiple times I submitted my Name and contact info on the websites C8 order list, a reason I went to MM

Also, only need a $2,000 down at MM, so I can finance the remainder.

Kerbeck requires more of a deposit thru out the process, like $1000 initially, then another $5,000 was another reason I went with MM.

 

Things must have changed with Findlay. Since I like to try and stay local, and the fact they sponsor the local corvette club, I tried to contact them about purchasing a C8 from them. They didn't even bother to respond, so I figured they simply didn't need or want my business. So, I started contacting the forum dealers. Some of them didn't respond either, but MacMulkin did, and were friendly, helpful, and professional. I've known for years they have a stellar reputation with people on the boards, so, I went with them instead.

The big issue is just how to get it from there to here. Courtesy delivery would be the cheapest method, but no one in Las Vegas will do so. There's a couple in Phoenix around $500, and a few in southern california that are even more. Then there's the museum delivery, and that's $1K. This was my first choice, but I'm just not willing to gamble on what's going on with the virus at that time. So I'm just going to have it trucked from NH, at just over $2K, which when you consider travel expenses for two, is probably a wash with a road trip home from the museum. In any case, a lot less than the $10K over msrp that you said Findlay's asking (wooooooooo!!) Local's will understand, lol.

So, it can be done... Good luck.

 

I have never had problems with Kerbeck or MacMulkin. I always use the phone. Something that important I don’t do email

 

Well, to be honest, If I submitted my information multiple times and I was sincere in my effort to purchase, I would probably call just to see if there was an issue.

I work for an e-commerce company and I can't tell you the number of times that people submit an inquiry and transpose their email address so we can't respond or get a message that their email is over quota and our response bounces back as undeliverable and when we go to call the person, we get a message that their voicemail box is full or hasn't been setup yet.

Not to mention that many times, our response ends up in people's spam / junk mail and they never think to look there.

I can imagine that would happen with any high volume business including Kerbeck. If it was an issue across the board, Kerbeck wouldn't have any customers as nobody would be getting email responses or calls returned.

 

And I only talked on the phone to MacMulkin once during the entire process. That was a call by them just to verify that I didn't want the front lift (because I had almost everything else on the order). Everything else was by email. Email provides an audit trail that you don't get by phone.

 

Not sure why they would ignore you so I can't help you there, but regarding the deposit requirement. I asked my rep at Kerbeck about the deposit requirement difference between Kerbeck and some of the other dealers requiring a lesser deposit.

Basically, they don't want to deal with the people leaving multiple deposits at different dealerships or the tire kickers that think they want a C8 but when it comes down to ordering decide they really aren't sure.

By requiring the 5% or more deposit, the helps eliminate the issues of having to return deposits for most (but not all) of the people they do business with. It's essentially a large waste of time to initiate the process then, have to return the deposit especially when they are processing over 200 cars per month.

Kerbeck doesn't see anywhere near the 40% drop off rate that some of the other dealerships encounter when they take people's names and when it comes to ordering, the people drop out.

Regarding the financing of the car. Suppose you want to finance 100% of the car or lease the car with no money down. Kerbeck will refund the deposit if you choose to go that route at the time the financing portion of the transaction takes place. So, yes, you are tying up 5% of the cost of the car until you finance the car and then get the deposit back in full if you wish to finance the full price of the car. Many of their customers choose to pay cash for the car so they just pay the balance. Being that they can offer 2.49% 72 month financing which is substantially lower than many dealerships can offer through their lenders, many people do choose to finance through Kerbeck rather than have to bring their own financing or pay a higher rate like GM financial offers.

 

I agree, Zymurgy, but if I don't get a response via email for an $80k plus purchase, I would deft follow up by phone. I get that you are extremely happy with your purchase at MacMulkin and they are doing a seemingly great job with their customers and order fulfillment but as a moderator of a forum where other dealers are paying to sponsor, I would think you would be a little less one sided in your comments and be a more "moderate" Moderator.

 

Why should it matter if it's a moderator of this forum, or another non-moderator member, sharing their positive experience with a dealer that they had?

If I go to to a non-Supporting Dealer and I have a great sales experience, you damn well better believe I'm going to share it - and I don't give a rat's *** what people here think about it.

If one of the other Supporting Dealers here want my business - they can earn it.

In this case, I don't see Zymurgy stating "don't got to this dealer, or don't go to that dealer" that happens to support this forum. He had a great experience with one of the Supporting Dealers here - and he's sharing it....hardly what I would call a reason to nail him to a cross for...

 

Discussion moderator

From Wikipedia, the free encyclopedia

A discussion moderator or debate moderator is a person whose role is to act as a neutral participant in a debate or discussion, holds participants to time limits and tries to keep them from straying off the topic of the questions being raised in the debate. Sometimes moderators may ask questions intended to allow the debate participants to fully develop their argument in order to ensure the debate moves at pace.

 

Yawn...

 

I called Kerbeck for my last vette, no response, went to MM and now my second with them.

 

Ok, before everyone in the past 20 years that called or emailed Kerbeck and didn't get a response, that then went to MacMulkin who seemingly never has a communication breakdown responds to this thread...the topic of this thread is regarding someone that is now waiting 17 months for his dealer to contact them regarding his C8 allocation.

I am simply suggesting that in addition to MacMulkin, there are other dealers including Kerbeck and I'm sure a half dozen others throughout our country that can certainly fill a customer order in substantially less time than 17 months. Kerbeck and MacMulkin can and have done it in substantially less than 12 months at this point for orders placed since last summer.

 

News flash...

Moderators on Corvette Forum are absolutely entitled to have and to share their opinions. From the Terms of Service:

On the other hand, making comments about moderation in an open thread is against the rules:

The Wiki definition of Moderator is not relevant. We are here to enforce the Corvette Forum rules, not to be debate moderators.

Most moderators would come down on this discussion harshly. I prefer to use it as a tool to eliminate misinformation.

However, be warned - take any further discussion of moderation off line. Use PM's if you must comment. To be fair and independent, any additional discussion of moderation will be dealt with, not by me, but by an administrator and it will not go well for you.

 

All great stuff, just did online order request with MM, I'm going with whoever can relieve my misery first, really appreciate all the info!

 

Well, I think this one got beat to death !!

I was gonna put my 2 cents in regarding Kirbeck silence, but not really relevant to OP. We all wish you the best, but seriously dude, go to one of the top 20 MSRP dealers listed all over this forum and place a 2nd order. Most will treat you right. Leave your order with the original dealer and take whichever one goes to allocation (2000) first. Once it's allocated I don't think any dealer gets preference.

Zymurgy, can you pop up a link to the Top MSRP dealer list ?

Assuming we're crawling out of this hole with Covid you should expect 5-6 mo for a 2000-3000 order and about 1.5 - 2 mo for build and delivery. Once you get it, all negative thoughts float away. I sit in my garage sometimes and just admire the beauty. I LOVE driving one.

The funny part you will see, is that every once in a while you can't figure out why people are staring at you......... then you realize you're driving the most popular sports car in US right now !

 

One comment about deposits. The forum dealers will return a deposit if the car has not gotten to 2000 status (accepted by GM). Some of the dealers out there in the wild make no such promises. One could lose their deposit. Be careful leaving deposits at multiple dealers....

 

Official list of Dealers at MSRP or not. It hasn't been updated since December.

 

That is why many doctors will not use email. No audit. More protection for them from being sued. Many have signs on their door. No Audio or video recording. No weapons. However do bring your insurance card!

 

Kerbeck’s Tracking as of today shows TPWs only as far out as 3/29/21. Where did you get your 4/26 TPW info and may I ask what your Buyer Order Number is? Looks like I might be 30-60 days behind you based on time of deposit.

 

From other posts, he's doing NCM Delivery and has ordered the Build Photo Album. The NCM has access to TPW information because they need it to schedule both deliveries and the Build Photo Album (which is limited to 10 per week).