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Dec 4, 2021 | 11:29 AM

#21

Caymanspyder

Burning Brakes

Joined: Jan 2021

Posts: 849

Likes: 731

From: Kearney, NE

Quote:

Originally Posted by KratosBear

I was just there Monday picking up my C8. They are not swamped at all. I saw a couple salesmen hanging and joking with each other in their glass cube, another guy sitting at the front desk playing on his phone who acted annoyed when I asked where my salesman was, and several salesmen walking aimlessly around asking if I needed anything. TBH, though they are a high volume dealer, don’t expect high end or mediocre assistance in getting your refund.

That's horrible, Sounds like they are going down hill fast as far as service goes, but unfortunately people will still flock to them due to volume and pricing, they don't have to provide any customer service to succeed.

Dec 4, 2021 | 11:57 AM

#22

69L79

Le Mans Master

Joined: May 2001

Posts: 8,244

Likes: 850

From: Hamilton Square NJ, Ocean City N. J. Key Biscayne Fla.

Kerbeck was never known for "customer service", IMHO. I bought many Vettes from them because they were close to me and always sold to me with a good discount. Give Ciocca a chance to establish their own "culture".

Dec 4, 2021 | 12:23 PM

#23

Skytanic

Thread Starter

Instructor

Joined: Dec 2019

Posts: 171

Likes: 189

From: Utah

Quote:

Originally Posted by direct007

Have you checked your spam/ junkmail folder? If not, the emails are probably there. If you have, then try contacting Dan Maida, the general manager. His email address is here: https://www.cioccaatlanticcity.com/dealership/staff.htm

I have checked all my folders many times. Emailing Dan was the Key. Sent an email to him, Dave, and my sales person and by miracle I was contacted within the day. Found my place in line and promptly asked for a refund. Thanks for the help.

Dec 4, 2021 | 12:41 PM

#24

Vetteman Jack

Administrator

Joined: Mar 2001

Posts: 368,294

Likes: 24,776

From: In a parallel universe. Currently own 2014 Stingray Coupe.

C7 of the Year - Modified Finalist 2021

MO Events Coordinator

St. Jude Co-Organizer

St. Jude Donor '03 thru '25

NCM Sinkhole Donor

CI 5, 8 & 11 Veteran

Sounds like they have some internal logistical issues to work out concerning the C8 Z. Hope they can get things straightened out and do a good job getting a Z out in a fair manner.