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Old Feb 4, 2022 | 06:33 PM
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I recently traded in my C7 for a 2020 C8. I am in the process of setting up everything and when I got to USERS or Profile I can't get it to accept my information. I deleted the old user and started to enter my information and it says I am already registered and to put in my password. How can I cancel whatever is there and add myself as a User. I seems to identify you with your e-mail address. Can someone help me with this.
Thanks
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Old Feb 4, 2022 | 06:39 PM
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Originally Posted by SOG-DV
I recently traded in my C7 for a 2020 C8. I am in the process of setting up everything and when I got to USERS or Profile I can't get it to accept my information. I deleted the old user and started to enter my information and it says I am already registered and to put in my password. How can I cancel whatever is there and add myself as a User. I seems to identify you with your e-mail address. Can someone help me with this.
Thanks
Have you tried resetting to factory default?
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Old Feb 4, 2022 | 09:11 PM
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Settings > Return to Factory Settings > Erase Settings and Personal Data

Erases app data settings,
user profiles, and personal data
including navigation and mobile
device data.
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Old Feb 4, 2022 | 10:12 PM
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Thanks, I'll give it a try.
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