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Why Do DCTs Fail?

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Old Mar 4, 2022 | 05:19 PM
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Originally Posted by blueapplepaste
Agreed 100%. Some failure is expected with pretty much any engineering.

I think the thing with the DCTs that makes it so alarming is that if it fails you could be stranded. Also doesn't help that our current situation means parts/replacement isn't readily available. And the current situation also means getting a loaner is a crapshoot.

Nothing worse than spending $80k on a car, that's in the shop for 2 months, and you're paying for a rental out of your own pocket.
I don't disagree with you. I think the problem rate on the DCT is significantly higher than either GM or Tremec planned for and budgeted for. But I think it's still a very small percentage. I obviously have no inside knowledge, but I would guess GM's target for DCT warranty claims is under 1%. Probably well under. So if 3% of DCTs have needed some service or replacement, that's a huge issue for GM and Tremec, but still affects a very small number of C8 buyers.
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Old Mar 4, 2022 | 06:52 PM
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Originally Posted by DSOMrulz
I don't disagree with you. I think the problem rate on the DCT is significantly higher than either GM or Tremec planned for and budgeted for. But I think it's still a very small percentage. I obviously have no inside knowledge, but I would guess GM's target for DCT warranty claims is under 1%. Probably well under. So if 3% of DCTs have needed some service or replacement, that's a huge issue for GM and Tremec, but still affects a very small number of C8 buyers.
Oh I absolutely agree with that as well. When things go wrong is when people yell the loudest, so there's definitely some biasing here.

It's also why despite the numerous reports I still stuck with it and purchased a C8. Most of my previous cars have been bulletproof Japanese makes, so reliability is something I've taken for granted. That being said, even if the failure rate is 5% (which would be wildly high and causing panic with GM/Tremec), that still would mean 95% of people don't have any issues. Was a gamble I glad I took so far.
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Old Mar 4, 2022 | 06:57 PM
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Originally Posted by papillion
I don't understand the issues with the transmissions. If the problems are existential, it seems every DCT should fail. 100% of them. If it is a systemic design problem, 3 years later why has it not be re-engineered? BG has installed 100,000 DCTs and an disheartening number have had problems. But many not most. Truth, I'm not much of a mechanical wizard, but I just don't get the logic here? Knock on wood three times, our 2022 built 10-2021 is one of the 'most'. To date at least.
With the total scale of failures it is a very very small percentage that fail. We are talking a few percent on a mass produced car. You may think it is a bigger deal because most of the people who post on here are having some kind of issue looking for a solutions with various problems, you are not hearing from the 97,000 owners with zero problems.....
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Old Mar 4, 2022 | 07:45 PM
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I struggled and researched for a long time about buying a c8. I am going for it although my judgment tells me to wait another year. I have not been able to really get any information on DCT issues from fellow members. No one can even tell me what material is in the contaminated filters- is it clutch material; gasket sealer, metal shavings?? Also not used to having dealer mechanics tearing into my cars- I guess they call them techs now. And then I started researching extended warranties and in regards to these issues not sure about how the “fine print” reads. i don’t think anyone is going to disclose any useful informations right now. It is a very cool car and I want it!!
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Old Mar 4, 2022 | 07:57 PM
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It is a complicated gearbox and will take a little time to iron out the bugs. I'm sure it will be resolved.
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Old Mar 4, 2022 | 08:22 PM
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Originally Posted by newcastlegreg
I struggled and researched for a long time about buying a c8. I am going for it although my judgment tells me to wait another year. I have not been able to really get any information on DCT issues from fellow members. No one can even tell me what material is in the contaminated filters- is it clutch material; gasket sealer, metal shavings?? Also not used to having dealer mechanics tearing into my cars- I guess they call them techs now. And then I started researching extended warranties and in regards to these issues not sure about how the “fine print” reads. i don’t think anyone is going to disclose any useful informations right now. It is a very cool car and I want it!!
Any DCT problems for the first 5 years would be handled the same and are covered whether you got no additional warranty, the limited warranty extension, or a service contract. A good service contract (i.e., the Chevrolet Platinum Protection Plan) would cover most DCT problems after the first 5 years are up.
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Old Mar 4, 2022 | 10:18 PM
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Because they didn’t study?
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Old Mar 4, 2022 | 11:49 PM
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Originally Posted by RKCRLR
Any DCT problems for the first 5 years would be handled the same and are covered whether you got no additional warranty, the limited warranty extension, or a service contract. A good service contract (i.e., the Chevrolet Platinum Protection Plan) would cover most DCT problems after the first 5 years are up.
so is everyone in agreement that all aspects of the dual clutch are covered in the 3yr/36 and the 5yr/60 powertrain warranty that comes with the car? That would be reassuring! That platinum one you can by I am not so sure it’s completely covered.
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Old Mar 5, 2022 | 01:48 AM
  #29  
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Why do DCTs fail? I would challenge anyone on the forum to study how a DCT truly works. Not just the general idea, but to consume the whole process of a simple gear change from point a-b and what it takes to make a simple transition happen in the broad spectrum of things. The amount of precision, pressure, oiling, and tolerances are mind-blowing. To say a few won't fail is denying the laws of the universe.
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Old Mar 5, 2022 | 06:14 AM
  #30  
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^^^
FWIW, don't think we have seen "failures" of the type that have been caused by how the DCT operates. It shifts basically like my two manual C7 M7s and all my 5 prior standard shift Vettes where I pulled on a lever. In fact for those who want to follow what IMO is far more mechanically complex is what the synchronizers have to do with every shift in a standard transmission. The C8 DCT uses the same triple synchro cones as gear ratios change as my Tremec C7 M7s. They actually have to backup synchronizer rings just slightly! Fortunately in the C8 they have more time than in my C7s BECAUSE the next gear is shifting in position when the group of the other 4 gears are working! Although, I still think about what must be happening when I'm braking hard in Track and it downshifts through two gears while rev matching much faster than I could stir my C7 stick and operate the clutch:

Nope, the C8 DCT failures reported are not related to operation. Leaking cases, valve bodies even clogged valves and passages are not causing mechanical type failures (or at least that is not what is being reported on the Forum.) Why? One reason in addition to design was outlined in a long forum post by a trans tech who had worked on 50+ C8 DCTs. He related what was found in transmission that had the 2 extra quarts of fluid and those that did not. He said there are over 100 CELs that can generate from the many sensors that monitor shift fork movement etc and several critical pressure areas. In fact throughout his long post he said a number of time it's NOT necessary to install the extra 2 quarts of fluid UNLESS Tracking. The DCT has 3 pressure sensors that will shut the system down if low pressure is detected in any of the 3 critical areas! So even clogged passages, valves or actuators trip a CEL and shut down before mechanical damages occur.

Last edited by JerryU; Mar 5, 2022 at 06:39 AM.
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Old Mar 5, 2022 | 09:51 AM
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Originally Posted by Phil1098
The problem is a lot call them a transmission failure when in reality it's a transmission issue. So it quits working, OK, that's not good, but did it fail? If it goes in and gets a flush and works again then it hasn't failed. It has a weeping leak, has it failed? No, it has a weeping leak. An axle seal got nicked, did the DCT fail? No they replaced the axle seal and didn't damage it this time. They had a supplier that left some grit in a component that was supposed to be cleaned out first, those usually require a valve body and or a flush, but the DCT didn't fail. They did make a design change half way through 2021 and changed the case design and fluid pan. So they have addressed issues as they have come along.
idk Phil.

A transmission "issue" is more like the A8 shudder which didn't strand you lol.

I would say this DCT has a better success rate than I ever imagined. It only sucks when you have one that falls into the failure category and those people couldn't care less that whoevers DCT is "fine".
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Old Mar 5, 2022 | 09:56 AM
  #32  
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Originally Posted by 19/C7Z
idk Phil.

A transmission "issue" is more like the A8 shudder which didn't strand you lol.

I would say this DCT has a better success rate than I ever imagined. It only sucks when you have one that falls into the failure category and those people couldn't care less that whoevers DCT is "fine".
There are A8s that never could get rid of the shudder, if a flush cleans some grit out and the DCT performs perfectly after, is that a failed transmission?
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Old Mar 5, 2022 | 11:46 AM
  #33  
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Originally Posted by newcastlegreg
so is everyone in agreement that all aspects of the dual clutch are covered in the 3yr/36 and the 5yr/60 powertrain warranty that comes with the car? That would be reassuring! That platinum one you can by I am not so sure it’s completely covered.
I probably should have been clearer that any internal DCT problems would be covered by the powertrain warranty. External DCT problems (i.e., computer, wiring, etc.) would only be covered under the B2B warranty. If you want coverage for external DCT problems beyond 3yr/36k then you need a warranty extension or service contract.
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Old Mar 5, 2022 | 11:59 AM
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The valve body and solenoids should be part of the 5/60 though.
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Old Mar 5, 2022 | 12:02 PM
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Originally Posted by RKCRLR
I probably should have been clearer that any internal DCT problems would be covered by the powertrain warranty. External DCT problems (i.e., computer, wiring, etc.) would only be covered under the B2B warranty. If you want coverage for external DCT problems beyond 3yr/36k then you need a warranty extension or service contract.
I think this really needs to be figured out warranty wise. We could easily be paying for all this complex stuff going on with the dual clutch that no one seems to understand in 3 years. I think the language is murky in the platinum plan. Any attorney types that could clarify?
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Old Mar 5, 2022 | 12:15 PM
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Originally Posted by newcastlegreg
I think this really needs to be figured out warranty wise. We could easily be paying for all this complex stuff going on with the dual clutch that no one seems to understand in 3 years. I think the language is murky in the platinum plan. Any attorney types that could clarify?
I don't think it's too bad, the case and all internal parts are covered and that includes the valve body, solenoids, gears, shafts, shift forks, etc. A TCM and external wiring isn't part of the DCT and if the TCM makes it 3/36, it will probably go the life of the DCT. Wires don't just go bad so that's not of much concern. None of this with cost me any sleep.
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Old Mar 5, 2022 | 12:28 PM
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Originally Posted by papillion
I don't understand the issues with the transmissions. If the problems are existential, it seems every DCT should fail. 100% of them. If it is a systemic design problem, 3 years later why has it not be re-engineered? BG has installed 100,000 DCTs and an disheartening number have had problems. But many not most. Truth, I'm not much of a mechanical wizard, but I just don't get the logic here? Knock on wood three times, our 2022 built 10-2021 is one of the 'most'. To date at least.
The DCT is turning out to be like GMs other little beauty the A8. IMO it has nothing to do with it being a DCT and everything to do with it being a GM designed DCT if you catch my drift.
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Old Mar 5, 2022 | 12:44 PM
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^^^^
Hmm, BUT it's NOT like the A8 "slushbox," which was GMs design and build. It's designed and built by Tremec, like my rock solid Tremec M7s in my two C7s! In fact it's much more like my M7s by far than the "slushbox" A8! It has constant mesh gears, synchromesh cones and other parts as well as shift forks. Lots of them.

The shift forks are activated by hydraulic devices instead of my hand stirring a stick!

Yep you're "drifting" out to sea with that comment!
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Old Mar 5, 2022 | 12:47 PM
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Originally Posted by Phil1098
I don't think it's too bad, the case and all internal parts are covered and that includes the valve body, solenoids, gears, shafts, shift forks, etc. A TCM and external wiring isn't part of the DCT and if the TCM makes it 3/36, it will probably go the life of the DCT. Wires don't just go bad so that's not of much concern. None of this with cost me any sleep.
The thing is just so complex. You have the clutches, trans,differential all spinning around in the same oil along with all kinds sensors, computers. I just hope I can figure out a warranty that truly covers all this for 5 years.
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Old Mar 5, 2022 | 12:56 PM
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Originally Posted by newcastlegreg
The thing is just so complex. You have the clutches, trans,differential all spinning around in the same oil along with all kinds sensors, computers. I just hope I can figure out a warranty that truly covers all this for 5 years.
Below is a link to the 2020 warranty, I expect the newer cars to be the same:
https://www.chevrolet.com/content/da...Assistance.pdf
Personally, I'm not that concerned with any external DCT components that aren't covered by the powertrain warranty.
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