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Corvette Concierge Data Update Frequency

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Old Mar 10, 2022 | 09:50 AM
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Default Corvette Concierge Data Update Frequency

Does anyone know how often the database that Corvette Concierge uses to report status codes is updated? I feel like I'm getting different answers depending on who I talk to. This morning I talked to someone on chat and all they could tell me was my order was "In Transit" but when I called the phone line the guy told me it was still at 4000 status. Monday I reached out to the NCM and they told me I was at 4B00.

Sorry if this has been answered elsewhere - I couldn't find much via search.
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Old Mar 10, 2022 | 04:03 PM
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The NCM will have the best information with a museum delivery. I emailed the Concierge once a week until Shane gave me the best news.
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Old Mar 10, 2022 | 04:53 PM
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The Concierge is frequently out-of-date and they often lump all 4xxx codes together. I don't know why anybody uses them.
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Old Mar 11, 2022 | 08:32 AM
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Originally Posted by tw90
Does anyone know how often the database that Corvette Concierge uses to report status codes is updated? I feel like I'm getting different answers depending on who I talk to. This morning I talked to someone on chat and all they could tell me was my order was "In Transit" but when I called the phone line the guy told me it was still at 4000 status. Monday I reached out to the NCM and they told me I was at 4B00.

Sorry if this has been answered elsewhere - I couldn't find much via search.
They are told to just tell the Customer that GM has accepted their order and to get additional information from your Dealer because the different Event Codes confuses people. If you press them they will give you the actual Event Code status. Their information is not real time therefore sometimes outdated. They get their updates primarily on Fridays.
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