Transmission problems
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4th Gear
Joined: Sep 2022
Posts: 4
Likes: 0
Transmission problems
2023 with less than 300 miles on it and ran into a transmission error code P 2715. Only had odd gears and ran like crap. They attempted all of the flushing etc. that GM recommends with no resolution. Gm told the tech I needed a replacement solenoid in the transmission. The unfortunate part is that they tell me no parts are available until mid October. Anyone had any luck getting anything out of Chevy for this long of a delay. The aggravation is that they do have the parts---they are just choosing to put them in new cars instead of mine. Customer service has been useless---they just tell me that it is the dealer's job to resolve the issue---i understand the supply chain but I think they should do something for an 90k car out of service for 60 days.
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Only thing I can think of is check into your state's Lemon Law. Not sure if this would fall under that or not.
Safety Car
Joined: Jul 2013
Posts: 4,408
Likes: 3,485
From: Granada Hills CA
I have read posts with others in similar situations. I recall that their dealer was able to open up a "case" to expedite the backorder. Hopefully others will chime in with their successful experiences. Good luck.
Cruising
Joined: Apr 2022
Posts: 12
Likes: 19
2023 with less than 300 miles on it and ran into a transmission error code P 2715. Only had odd gears and ran like crap. They attempted all of the flushing etc. that GM recommends with no resolution. Gm told the tech I needed a replacement solenoid in the transmission. The unfortunate part is that they tell me no parts are available until mid October. Anyone had any luck getting anything out of Chevy for this long of a delay. The aggravation is that they do have the parts---they are just choosing to put them in new cars instead of mine. Customer service has been useless---they just tell me that it is the dealer's job to resolve the issue---i understand the supply chain but I think they should do something for an 90k car out of service for 60 days.
Intermediate
Joined: Sep 2017
Posts: 36
Likes: 20
From: Matthews, NC
2023 Transmission Issue
My 2023 had the check engine light come on at 514 miles. Took a week to get an appointment. I don’t know what the codes were. Turns out the solenoid for 8 th gear was stuck and could not be cleared by a flush. I don’t think I had ever had it in 8th gear, as I just drove it on secondary roads for the breakin.
They replaced the valve body, internal transmission filter, DCT filter, new bolts, and all new fluid - 12 quarts. Parts took about 4 days and I got it back about 8 days after I took it in. At 1300 miles now and all is well
I did not know there was an internal transmission filter in the DCT. Have not seen anything about a requirement to have it changed. Only the external DCT filter
They replaced the valve body, internal transmission filter, DCT filter, new bolts, and all new fluid - 12 quarts. Parts took about 4 days and I got it back about 8 days after I took it in. At 1300 miles now and all is well
I did not know there was an internal transmission filter in the DCT. Have not seen anything about a requirement to have it changed. Only the external DCT filter
