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My c8 that had a bearing rod failure at 13k miles is getting its engine replaced. The engine arrived last tuesday- the prior engine has been pulled. Im told they'll install it late next week.
Not quite sure why it takes more than two weeks to initiate the repair. Given the dealer the broken car was dropped off at delivered a total of 13 MY 2023 vettes I suspect they have no experience in this vane.
Reducing further my confidence in the brand and its backing their products with appropriate service.
I did deliver a carrera 4s many years ago where the transmission failed at 89 miles- the dealership immediately flatbedded a loaner boxster and took my car away. New transmission was fedexed from germany and the car was flatbedded back in 48 hrs. Hmmm not quite the same as the GM response Im at 21 days and counting
Then you probably should sell it once fixed and go back to the Porsche, can't blame you for that. My experience with my Audi R8 is the opposite, it spent a total of 4 months at the Audi dealership last year waiting for two struts to come from Germany. This is on a $180k car. I did have a loaner but it was not an R8. That is why I decided to simplify my life and go back to Corvettes where I don't have to spend that kind of money and stress myself over a car because in reality is just a Chevy and that is reflected in the price. I do wish you luck with the engine change, that is certainly not a good thing to go through especially with these market conditions. I would not trust my local Chevy dealer to do that either.
Sounds like the issue is more with the dealer than with GM. GM can't schedule the dealer's service department.
The only thing I'll say in defense of the dealer is that almost all dealers are suffering from a lack of mechanics these days. With the shortage of new cars, people kept older cars a lot longer, and that resulted in more cars coming in for service. At the same time, it seems a lot of mechanics have left the field. Go by almost any car dealer and they'll be advertising for experienced mechanics, but that just results in techs moving from dealer to dealer, not an overall increase in techs. The dealer probably has other customers who are waiting on repairs, too, and they'd wonder why your job got moved ahead of theirs.
Yes unfortunately there's a big difference between service many years ago and today.
I had 2 friends blow engines at Mid Ohio. One in a new C7Z the other in a 911. Corvette guy got a new Corvette from GM. Porsche guy got a $40K bill. Put in the new engine and sold the P car got a new Z.
It hurts when you are the one getting the run around. But there are all types of stories out there.
Just be thankful you are not in the south. We're 50 years behind.