Warning!!!
Race Director
Joined: Apr 2005
Posts: 10,179
Likes: 2,306
From: Wesley Chapel, FL Las Vegas, NV
Assuming the car was not damaged when the dealer took possession on it when the engine failed they are responsible for it until it is delivered back to you.
The damage was more likely caused during the engine replacement than the transport IMO. However it should have been noted by the transport driver upon pickup. That said it is in a pretty hard place to see.
I would have it repaired and demand GM reimburse you and tell them to deal with the transport company they contracted.
I do remember suggesting on you other thread to fly out, inspect the car and drive it home for this very reason.
The damage was more likely caused during the engine replacement than the transport IMO. However it should have been noted by the transport driver upon pickup. That said it is in a pretty hard place to see.
I would have it repaired and demand GM reimburse you and tell them to deal with the transport company they contracted.
I do remember suggesting on you other thread to fly out, inspect the car and drive it home for this very reason.
Drifting
Joined: Dec 2016
Posts: 1,702
Likes: 577
Assuming the car was not damaged when the dealer took possession on it when the engine failed they are responsible for it until it is delivered back to you.
The damage was more likely caused during the engine replacement than the transport IMO. However it should have been noted by the transport driver upon pickup. That said it is in a pretty hard place to see.
I would have it repaired and demand GM reimburse you and tell them to deal with the transport company they contracted.
I do remember suggesting on you other thread to fly out, inspect the car and drive it home for this very reason.
The damage was more likely caused during the engine replacement than the transport IMO. However it should have been noted by the transport driver upon pickup. That said it is in a pretty hard place to see.
I would have it repaired and demand GM reimburse you and tell them to deal with the transport company they contracted.
I do remember suggesting on you other thread to fly out, inspect the car and drive it home for this very reason.
Thread Starter
Instructor
Joined: Jul 2015
Posts: 148
Likes: 92
From: SW Florida
Guys that wasn't an option. I wasn't going to fly back to Texas to attempt to drive home for the second time. I wasn't going to chance breaking down again and going through that all over again. when I received the car in Colorado it was perfect. When it was towed in to Amarillo dealership it was perfect cosmetically. Chevrolet came through in other ways like rewards and 1st payment reimbursement, but delivering the car damaged is unacceptable. especially after all the crap I went through mechanically with the car. So if they want to do the right thing they need to cover damages . It's not about the money, the repairs are $1200.00 which I've already scheduled. Its about doing the right thing.
Melting Slicks
Joined: Jan 2009
Posts: 2,339
Likes: 2,613
From: Covington LA
Despite all the well wishers here, you don't stand a chance of winning this because you didn't notice the damage upon receipt of the vehicle and make notification at that point. He had driven off fat, dumb, and happy at that point. However, I wish you well and hope you prevail.
Last edited by proeagles; Jun 4, 2023 at 02:12 PM.
Pro
Joined: Oct 2006
Posts: 515
Likes: 133
I had a situation where my 2002 was damaged at a travel center privately owned access road in very poor condition.
The travel center and their corporate parent ignored my demand letters.
They settled immediately after I filed in small claims court. I reimbursed my insurance company and recovered my deductible.
The travel center and their corporate parent ignored my demand letters.
They settled immediately after I filed in small claims court. I reimbursed my insurance company and recovered my deductible.
Race Director
Joined: Apr 2005
Posts: 10,179
Likes: 2,306
From: Wesley Chapel, FL Las Vegas, NV
I’m sure it will be as good as new. Call Chevrolet Customer Care. Also talk to the dealer you bought the car from.
Going legal when you’re in Florida and the car was in Texas and the Carrier is deferring to the insurance co is an exercise in futility.
most important if having it fixed to your satisfaction and enjoying the car.
Going legal when you’re in Florida and the car was in Texas and the Carrier is deferring to the insurance co is an exercise in futility.
most important if having it fixed to your satisfaction and enjoying the car.
Last edited by Vega$Vette; Jun 4, 2023 at 05:35 PM.
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Racer
Joined: Apr 2023
Posts: 261
Likes: 177
Despite all the well wishers here, you don't stand a chance of winning this because you didn't notice the damage upon receipt of the vehicle and make notification at that point. He had driven off fat, dumb, and happy at that point. However, I wish you well and hope you prevail.
Thread Starter
Instructor
Joined: Jul 2015
Posts: 148
Likes: 92
From: SW Florida
Resolved!!
It’s been a while since I posted this but after opening a new case and escalating it up the chain my Executive advisor was able to reimburse me in reward points. Chevrolet came through!
Melting Slicks
Joined: Aug 2016
Posts: 2,761
Likes: 1,016
From: MOUNTAIN HOME Arkansas
Rewards points. Doesn’t that mean you have to “spend” them with GM, therefore they aren’t out anything since the points/money goes right back into their pockets. Kinda like a local appliance store that offers 11% rebates off everything IN STORE CREDITS.😂 No problem if you’re happy I guess.
Thread Starter
Instructor
Joined: Jul 2015
Posts: 148
Likes: 92
From: SW Florida
Rewards points. Doesn’t that mean you have to “spend” them with GM, therefore they aren’t out anything since the points/money goes right back into their pockets. Kinda like a local appliance store that offers 11% rebates off everything IN STORE CREDITS.😂 No problem if you’re happy I guess.
I would say if anyone is having to use Chevy reunite look over your car with a fine tooth comb before signing off.
Advanced
Joined: Sep 2016
Posts: 59
Likes: 60
From: Oro-Medonte, Ontario, Canada/The Villages, Florida, USA
Sorry to hear of your chain of events. A couple things puzzle me. Why wouldn't a reputable GM dealer detail and wash a new Corvette with 499 miles on it after having extensive repair work done? If the vehicle was washed and detailed how did it get so dirty traveling in enclosed trailer? I'd start by asking those questions! Hope you can reach a favorable solution soon and get out and enjoy your beautiful new ride!
Thread Starter
Instructor
Joined: Jul 2015
Posts: 148
Likes: 92
From: SW Florida
Sorry to hear of your chain of events. A couple things puzzle me. Why wouldn't a reputable GM dealer detail and wash a new Corvette with 499 miles on it after having extensive repair work done? If the vehicle was washed and detailed how did it get so dirty traveling in enclosed trailer? I'd start by asking those questions! Hope you can reach a favorable solution soon and get out and enjoy your beautiful new ride!
