Reverse camera not working for more than 7 months
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Joined: Jan 2022
Posts: 30
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From: Miami
Reverse camera not working for more than 7 months
Hello
I'm getting frustrated with GM
I have a C8 HTC model 22 Z51 3LT that I bought it at the Tropical Chevrolet in Miami on January 22
The reverse camera stopped working and the car was in service for 2 weeks and at the end they came to the conclusion that the problem is a cable harness that has to be changed but after more than 7 months they still have not received it due to lack of supplies. The truth is that I think that is unacceptable because the car is under warranty
i contacted GM customer service but they cannot even give me an estimate of when they could receive the replacement i really love the car but parking it is very complicated due to poor rear vision Perhaps someone from the forum can advise me what measures to take or if I can ask for some type of compensation
any help will be appreciate
Apologies for my poor english
I'm getting frustrated with GM
I have a C8 HTC model 22 Z51 3LT that I bought it at the Tropical Chevrolet in Miami on January 22
The reverse camera stopped working and the car was in service for 2 weeks and at the end they came to the conclusion that the problem is a cable harness that has to be changed but after more than 7 months they still have not received it due to lack of supplies. The truth is that I think that is unacceptable because the car is under warranty
i contacted GM customer service but they cannot even give me an estimate of when they could receive the replacement i really love the car but parking it is very complicated due to poor rear vision Perhaps someone from the forum can advise me what measures to take or if I can ask for some type of compensation
any help will be appreciate
Apologies for my poor english
Last edited by Miamicarslover; Jul 27, 2023 at 01:36 PM.
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Any chance you may qualify for the Lemon Law in your state? Might be worth checking out, unless you bought the car used.
