HTC Fail
Purveyor of Common Sense
Joined: Apr 2017
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From: Chicago Suburbs IL
St. Jude Donor '19
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Burning Brakes
Joined: Dec 2008
Posts: 847
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From: Saint George, UT
Update: I discussed indexing with the SA at the opening bell, who was going to pass the idea to the Tech. Later, the SA telephoned to inform me that GM advised to manually close the top and then perform the indexing. In his words, “re-initiate the convertible top learn procedure.” The SA did not have info about manually closing the top. All I can do until the next call is wait.
The ORM on/off shortcut in the SmartTop owner’s manual involves holding the armrest switch for an extended period of about 10 seconds.
The ORM on/off shortcut in the SmartTop owner’s manual involves holding the armrest switch for an extended period of about 10 seconds.
Race Director
Joined: Aug 2016
Posts: 12,826
Likes: 10,232
From: Garden Valley CA
Update: I discussed indexing with the SA at the opening bell, who was going to pass the idea to the Tech. Later, the SA telephoned to inform me that GM advised to manually close the top and then perform the indexing. In his words, “re-initiate the convertible top learn procedure.” The SA did not have info about manually closing the top. All I can do until the next call is wait.
The ORM on/off shortcut in the SmartTop owner’s manual involves holding the armrest switch for an extended period of about 10 seconds.
The ORM on/off shortcut in the SmartTop owner’s manual involves holding the armrest switch for an extended period of about 10 seconds.
Safety Car
Joined: Jul 2013
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From: Granada Hills CA
This is the best advice when bringing a car in for warranty work that has an aftermarket mod that may be causing an issue.
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Burning Brakes
Joined: Dec 2008
Posts: 847
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From: Saint George, UT
Purveyor of Common Sense
Joined: Apr 2017
Posts: 1,166
Likes: 630
From: Chicago Suburbs IL
St. Jude Donor '19
Update: I discussed indexing with the SA at the opening bell, who was going to pass the idea to the Tech. Later, the SA telephoned to inform me that GM advised to manually close the top and then perform the indexing. In his words, “re-initiate the convertible top learn procedure.” The SA did not have info about manually closing the top. All I can do until the next call is wait.
The ORM on/off shortcut in the SmartTop owner’s manual involves holding the armrest switch for an extended period of about 10 seconds.
The ORM on/off shortcut in the SmartTop owner’s manual involves holding the armrest switch for an extended period of about 10 seconds.
Thread Starter
Burning Brakes
Joined: Dec 2008
Posts: 847
Likes: 437
From: Saint George, UT
Good news: The HTC and window are fixed, under warranty. The reasons for the failure are a mystery. The SA and SM each said “nobody knows” why the top was inoperable. The Tech manually closed the top and rear window, then indexed the side windows and then the rear window. Following that, all operations functioned properly. I did not have an opportunity to ask the Tech how to manually close the top (and neither the SA nor SM knew that procedure).
Again, thanks to all. Tomorrow morning, before the temperature climbs, I am going for a spirited top-down ride.
Again, thanks to all. Tomorrow morning, before the temperature climbs, I am going for a spirited top-down ride.
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Burning Brakes
Joined: Dec 2008
Posts: 847
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From: Saint George, UT
Your “thanks” makes me happy to have made a contribution to the CF.
Pro
Joined: Nov 2023
Posts: 647
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From: Massachusetts
Good news: The HTC and window are fixed, under warranty. The reasons for the failure are a mystery. The SA and SM each said “nobody knows” why the top was inoperable. The Tech manually closed the top and rear window, then indexed the side windows and then the rear window. Following that, all operations functioned properly. I did not have an opportunity to ask the Tech how to manually close the top (and neither the SA nor SM knew that procedure).
Again, thanks to all. Tomorrow morning, before the temperature climbs, I am going for a spirited top-down ride.
Again, thanks to all. Tomorrow morning, before the temperature climbs, I am going for a spirited top-down ride.
Glad it’s resolved either way!
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Glad you got it resolved. Hopefully whatever procedure the tech used was one he documented fully just in case your car or some other HTC has the problem again.