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Software Update /Dead Battery

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Old Oct 14, 2024 | 04:28 PM
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Default Software Update /Dead Battery

Today, drove my 2021 C8 Convertible to a business. Shut it off; self locked-no issues. 2 hours later, battery dead. Roadside Assistance jumped it. Dealership says during an OTA (over the air) update, the update got "stuck" and drained the battery. Tech "cleared" the message and all good. Just fyi.
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Oct 14, 2024, 04:33 PM
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just remember when you completely flatten and drain a battery, the battery may not be the same, it may have long-term damaged it. You may be set for a “spontaneous battery failure” sometime in the future.
Old Oct 14, 2024 | 04:33 PM
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just remember when you completely flatten and drain a battery, the battery may not be the same, it may have long-term damaged it. You may be set for a “spontaneous battery failure” sometime in the future.
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Old Oct 14, 2024 | 04:47 PM
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Not sure the battery was flattened. It "jumped" quickly and restarted at the dealership quickly. I think the stalled update essentially froze the system. Thanks for the heads up.
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Old Oct 14, 2024 | 04:59 PM
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[QUOTE=johnbeeman1;1608252310]Today, drove my 2021 C8 Convertible to a business. Shut it off; self locked-no issues. 2 hours later, battery dead. Roadside Assistance jumped it. Dealership says during an OTA (over the air) update, the update got "stuck" and drained the battery. Tech "cleared" the message and all good. Just fyi.[/QUOTE

Prior to "shutting off" the car, did you receive a notice of a pending update and did you approve the update? That how it is supposed to work. And then you get something that says to shut off the car. Also, was it the original battery? And, since the battery was dead, I assume you had to use the manual method to open the door, then access the manual frunk release so that RA could jump ti?
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Old Oct 14, 2024 | 05:05 PM
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Default Software update/Dead battery

No software updates request noted
Car would not turn over although interior systems worked. Given the quick start I'm not sure the battery was totally drained. More like locked up. Frunk and trunk opened with the fob. Radio, interior systems all worked. Just wouldn't crank, not one turn.
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Old Oct 14, 2024 | 05:43 PM
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Default Emergency Start Procedure

Place the FOB in the cupholder. Then start the car as normal. Don't forget foot on the brake. Should work given your circumstances.
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Old Oct 14, 2024 | 05:49 PM
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Time for a new battery now ..Dont wait ...
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Old Oct 14, 2024 | 05:56 PM
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Did all that. 3rd Vette. No go.
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Old Oct 14, 2024 | 06:52 PM
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Originally Posted by johnbeeman1
No software updates request noted
Car would not turn over although interior systems worked. Given the quick start I'm not sure the battery was totally drained. More like locked up. Frunk and trunk opened with the fob. Radio, interior systems all worked. Just wouldn't crank, not one turn.
You can look at your update history in the infotainment system. Does it show an update? I suppose even if there was one, it would have failed - that's the MO for the the updates that run the battery down. But, we have not heard about them much any more. Given that you did not approve one, I am skeptical about the tech's explanation. How did he determine it was due to an OTA?
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Old Oct 14, 2024 | 07:10 PM
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Originally Posted by johnbeeman1
Today, drove my 2021 C8 Convertible to a business. Shut it off; self locked-no issues. 2 hours later, battery dead. Roadside Assistance jumped it. Dealership says during an OTA (over the air) update, the update got "stuck" and drained the battery. Tech "cleared" the message and all good. Just fyi.
After reading OTA SW update killing battery I had the update done today. It pays to be proactive!
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Old Oct 14, 2024 | 07:14 PM
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I also have a 2021 HTC, my info screen says no updates for it. I bought it used in April, the dealership updated something before I picked it up. I have not got any notices since owning. I would also replace that battery.
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Old Oct 14, 2024 | 08:01 PM
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I don't think the '20 - '23s get OTA updates anymore. My '22 has had several but none for over a year.

Last edited by Kvou812; Oct 14, 2024 at 11:05 PM.
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Old Oct 14, 2024 | 08:03 PM
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Such happenings were all too common some time back. I'd thought there was an update (ironically) a while back to fix this.
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Old Oct 14, 2024 | 08:11 PM
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FYI - Just received an email from Chevrolet telling me to bring my '23 to the dealership for a software update that can only be performed at the dealership. Not sure if this applies to pre-2023 but you may get notified.
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Old Oct 14, 2024 | 09:00 PM
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Gone are the days when my battery died I would push the car with the drivers door open, jump in once moving, pop the clutch, and drive away. C8 has too many systems dependent on proper battery function/voltage so Id replace your battery and not take the risk of possible future issues.
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Old Oct 15, 2024 | 12:17 AM
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I haven't seen a software update for my 2022 in more than a year. I don't think the 2020-2023's get OTA's anymore. I'm betting your problem was something else and the tech was telling you a story.
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Old Oct 15, 2024 | 11:39 AM
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There is a active recall out about this exact issue, I just went to the dealership yesterday to get a software update to prevent this,,, (It took about 2 hours)
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Old Oct 15, 2024 | 02:15 PM
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Received the below email from Chevrolet on my 2023 coupe. Had Ciocca do the update (no charge).
The update took 90 minutes.



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Old Oct 15, 2024 | 02:26 PM
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Originally Posted by Jake007
There is a active recall out about this exact issue, I just went to the dealership yesterday to get a software update to prevent this,,, (It took about 2 hours)
Originally Posted by NJMikeC8
Received the below email from Chevrolet on my 2023 coupe. Had Ciocca do the update (no charge).
The update took 90 minutes.
Yes, but that recall only pertains to 2023's. The OP said he has a 2021.
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