Application screen error message
Thread Starter
6th Gear
Joined: Dec 2019
Posts: 6
Likes: 1
From: Turlock, CA
Application screen error message
My car in question is a 2024 C8 HTC 3LT. I have a persistent problem with a message on my application screen. For example, when I try to use navigation, the message is:
“This application requires a connected services subscription. To use subscribe to a connected services plan.’
It is often accompanied by a voice message: To do that you will need a data plan from your vehicle manufacturer.”
It doesn’t matter if I have OnStar or not. I have tried it both ways. The dealer has only offered a workaround using the Google apps, but still, I get the annoying message.
It seems that with the 3LT trim, all the applications should be functional. That is the case with the C7 3LT and no additional subscriptions were required. Sometimes I have even experienced the message locking up my phone navigation and I am left dead in the water. I haven't seen any other C8's with this problem.
“This application requires a connected services subscription. To use subscribe to a connected services plan.’
It is often accompanied by a voice message: To do that you will need a data plan from your vehicle manufacturer.”
It doesn’t matter if I have OnStar or not. I have tried it both ways. The dealer has only offered a workaround using the Google apps, but still, I get the annoying message.
It seems that with the 3LT trim, all the applications should be functional. That is the case with the C7 3LT and no additional subscriptions were required. Sometimes I have even experienced the message locking up my phone navigation and I am left dead in the water. I haven't seen any other C8's with this problem.
Instructor
Joined: Dec 2024
Posts: 113
Likes: 99
Race Director
Joined: Mar 2010
Posts: 16,031
Likes: 831
This sounds like there may be an issue with your OnStar plan that may need adjusted. One is required to use features like Connected Navigation through your infotainment screen. Our team is more than happy to help resolve this. If interested, please email us at socialmedia@gm.com with your Username and Forum title in the subject line. From there, we will be in the best position to offer support.
Racer
Joined: May 2024
Posts: 413
Likes: 145
My car in question is a 2024 C8 HTC 3LT. I have a persistent problem with a message on my application screen. For example, when I try to use navigation, the message is:
“This application requires a connected services subscription. To use subscribe to a connected services plan.’
It is often accompanied by a voice message: To do that you will need a data plan from your vehicle manufacturer.”
It doesn’t matter if I have OnStar or not. I have tried it both ways. The dealer has only offered a workaround using the Google apps, but still, I get the annoying message.
It seems that with the 3LT trim, all the applications should be functional. That is the case with the C7 3LT and no additional subscriptions were required. Sometimes I have even experienced the message locking up my phone navigation and I am left dead in the water. I haven't seen any other C8's with this problem.
“This application requires a connected services subscription. To use subscribe to a connected services plan.’
It is often accompanied by a voice message: To do that you will need a data plan from your vehicle manufacturer.”
It doesn’t matter if I have OnStar or not. I have tried it both ways. The dealer has only offered a workaround using the Google apps, but still, I get the annoying message.
It seems that with the 3LT trim, all the applications should be functional. That is the case with the C7 3LT and no additional subscriptions were required. Sometimes I have even experienced the message locking up my phone navigation and I am left dead in the water. I haven't seen any other C8's with this problem.
Advanced
Joined: Mar 2025
Posts: 73
Likes: 60
From: Mid Atlantic
Keep in mind that Chevrolet has started to phase out support for Apple CarPlay and android auto. I know it doesn’t affect the current Corvettes, but they’re doing this as they go, and now you can see the full picture of why. Between these two that means you will need to pay a monthly fee just to be able to use navigation in your car.
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