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Corvette Concierge Update

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Old Oct 4, 2025 | 03:47 PM
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Default Corvette Concierge Update

I have a 2026 Stingray HTC on order and struggled with tracking order status. A previous post on this forum listed a phone number which I verified today (Saturday). A very pleasant lady answered immediately and looked up my order. I learned that the Corvette Concierge is available 9am to 11pm Monday through Saturday. She also provided me the web adress where I could register my order number to receive automatic updates when status code changes. That web adress is: https://www.chevrolet.com/order-notifications-form
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Old Oct 4, 2025 | 04:13 PM
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when I first started tracking my order, the very nice lady I talked to gave me the same info....and I went to that address and even registered my address and name....HOWEVER....I NEVER got a single update via email. sure would have been nice though. fortunately for me I never believed them and continued relying on myself and just called them.

Last edited by Vetteman Jack; Oct 7, 2025 at 03:34 PM.
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Old Oct 4, 2025 | 04:15 PM
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I never got any emails either.
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Old Oct 7, 2025 | 01:33 PM
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The virtual assistant can give you an update on your order. Just go to the Chevrolet site, open the chat and enter: Track order <order#>
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Old Oct 7, 2025 | 01:41 PM
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The virtual assistant has been useless for me, doesn't understand what "track order" means but wants to know if it was helpful.
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Old Oct 7, 2025 | 01:50 PM
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When I got my 2023 they were useless.
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Old Oct 7, 2025 | 03:44 PM
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Originally Posted by McBeef
The virtual assistant has been useless for me, doesn't understand what "track order" means but wants to know if it was helpful.
It may not be helpful at times but "order status" works.
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Old Oct 7, 2025 | 05:39 PM
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Originally Posted by Call me Q
It may not be helpful at times but "order status" works.
Nope


Thanks for reaching out!
I'm here to help. You can type things like "Schedule an appointment", "Shopping for a vehicle", or type "Help" for a full list of what I can do.
What would you like to do?

​​​​​​​Give me the order status of XXXXXX

Looking up your vehicle status by Vehicle Order Number...XXXXXX
We can see your order but do not have a status at this time, we recommend reaching out to your dealer for an update.
Please keep in touch with your dealership for the most up-to-date information, or check back later for a status update.
Was this helpful?


My salesman has called me each time my order status changed (3 times). This concierge bot always says the same thing regardless of how I ask for a status update. In my experience it's entirely useless.
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