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Trying to see if anyone else is having a issue with the radio losing sound? Screen works like normal, will switch to car play, SXM, Bluetooth... ect but has no sound.
Everything worked well when I got it about three months ago, no changes to system.
@shoptruett Any update? Just happened to me today on my 2020 coupe produced 12/10/20. Will see if it resets overnight. If not, looks like a trip to the dealer for a new amp.
UPDATE: Problem resolved itself after restarting the car the following day.
Infotainment system has bugs and issues. Mine lost sound one time, totally locked up another time, got super slow other times.
Take it to the dealer and ask to get it fixed.
I have a myriad of sound problems. Seems to be related to Android, bluetooth, android auto, voice/call volume.
Sometimes it will get stuck on the infotainment only changing "voice volume" and the master audio volume is at 0, so you just hear nothing. Disconnect the android phone, shut bluetooth off, infotainment is still stuck adjusting "voice volume".
They really need to sort out the volume settings issues, it is getting to be a pain.
If I am listening to a call or podcast in my bluetooth earpiece and come within range of my C8 that is running, before the C8 grabs the audio entirely, it will cause the volume to SPIKE to super loud in my ear. What is up with that?