C8 Inside Rear View Camera
Thread Starter
Melting Slicks
Joined: Feb 2005
Posts: 2,179
Likes: 96
From: Palm Coast, FL
C8 Inside Rear View Camera
My local Chevy dealer has me scheduled to repair my inside rear view camera later this morning. I'm getting an intermittent Blue Screen when I'm using it. They're telling me the rear view bumper has to come off. Could that be possible?
Le Mans Master
Joined: Jul 2000
Posts: 6,559
Likes: 4,501
From: North Dallas 40 TX
EDIT: I was referring to the back-up camera. Are you talking about the one hooked to the rear-view video mirror? If so, the bumper has nothing to do with it, it is on the roof. Two cameras pointing backwards, can be confusing which one people are talking about.
Racer
Joined: Feb 2020
Posts: 377
Likes: 435
When the camera is disconnected the screen goes blue. sounds like you have a melted wire, or something that is causing it to be intermittent. I am sure they need to chase the issue all the way to the camera itself.
Thread Starter
Melting Slicks
Joined: Feb 2005
Posts: 2,179
Likes: 96
From: Palm Coast, FL
Thank you for all of your comments. The more I thought about it I too was questioning the the idea of what does the rear bumper have to do with the inside rear-view mirror...? When I brought the car into the dealer, I asked them the same thing and also asked the service writer to double check with the technician BEFORE he pulls the rear bumper off. Sure enough, the service writher came back to me and after checking with the technician said the rear bumper doesn't have to come off. He too thought I said the rear back-up was giving me a blue screen!!! Issue solved and stayed right where it was!
Thread Starter
Melting Slicks
Joined: Feb 2005
Posts: 2,179
Likes: 96
From: Palm Coast, FL
Thread Starter
Melting Slicks
Joined: Feb 2005
Posts: 2,179
Likes: 96
From: Palm Coast, FL
Well, all the said was the camera on the roof was at fault. Since it was under the warranty, they don't fo into any of the other pieces like they do when you're paying for the job. I did ask him how much would that have cost me if I was out of warranty...? He said about $600 or so.
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E-Ray, 3LZ, ZER, LIFT
Joined: Sep 2007
Posts: 34,860
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From: NE South Carolina
Scheduled for the dealer visit next Friday
Burning Brakes
Joined: Nov 2015
Posts: 1,164
Likes: 288
Thank you for all of your comments. The more I thought about it I too was questioning the the idea of what does the rear bumper have to do with the inside rear-view mirror...? When I brought the car into the dealer, I asked them the same thing and also asked the service writer to double check with the technician BEFORE he pulls the rear bumper off. Sure enough, the service writher came back to me and after checking with the technician said the rear bumper doesn't have to come off. He too thought I said the rear back-up was giving me a blue screen!!! Issue solved and stayed right where it was!
E-Ray, 3LZ, ZER, LIFT
Joined: Sep 2007
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From: NE South Carolina
^^^^
Funny, before they replace anything on warranty they have to call GM Service Techs or it's not covered.
Recall Chuck, the Tech where Rick Conti is, saying that about removing a cylinder head he knew was the right next step BUT if he didn't wait for approval, it might not be covered. He had to wait a day or so before they agreed. As I recall it was an unusual issue but removing the head was the right next step to get it fixed!
Have to assume changing the camera (the easiest as I understand the issue) was approved and when it didn't work GM Techs approved the next replacement etc.
Funny, before they replace anything on warranty they have to call GM Service Techs or it's not covered.
Recall Chuck, the Tech where Rick Conti is, saying that about removing a cylinder head he knew was the right next step BUT if he didn't wait for approval, it might not be covered. He had to wait a day or so before they agreed. As I recall it was an unusual issue but removing the head was the right next step to get it fixed!
Have to assume changing the camera (the easiest as I understand the issue) was approved and when it didn't work GM Techs approved the next replacement etc.
1st Gear
Joined: May 2023
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What was the fix? I too am now having this problem. If they re-flash the software, it goes away for a while and the mirror works correctly, until it doesn't and either it shows nothing or shows the blue screen of death. The dealership claims there is no bulletin on this issue, which surprises me, since I see lots of posts having the problem but have yet to find one that has the solution.
E-Ray, 3LZ, ZER, LIFT
Joined: Sep 2007
Posts: 34,860
Likes: 12,293
From: NE South Carolina
^^^^
Yep, they replaced my mirror no help! Then replaced the small camera in the panel on the roof. That was 6 months ago. All is fine. From other posts and my experience, have them replace the camera first. It's easier and cheaper! Mine were both done on warranty.
PS: Initially it was intermittent. So could think other things were the cause.
Yep, they replaced my mirror no help! Then replaced the small camera in the panel on the roof. That was 6 months ago. All is fine. From other posts and my experience, have them replace the camera first. It's easier and cheaper! Mine were both done on warranty.
PS: Initially it was intermittent. So could think other things were the cause.
Burning Brakes
Joined: Nov 2015
Posts: 1,164
Likes: 288
^^^^
Yep, they replaced my mirror no help! Then replaced the small camera in the panel on the roof. That was 6 months ago. All is fine. From other posts and my experience, have them replace the camera first. It's easier and cheaper! Mine were both done on warranty.
PS: Initially it was intermittent. So could think other things were the cause.
Yep, they replaced my mirror no help! Then replaced the small camera in the panel on the roof. That was 6 months ago. All is fine. From other posts and my experience, have them replace the camera first. It's easier and cheaper! Mine were both done on warranty.
PS: Initially it was intermittent. So could think other things were the cause.
E-Ray, 3LZ, ZER, LIFT
Joined: Sep 2007
Posts: 34,860
Likes: 12,293
From: NE South Carolina
^^^
Yep, that is the third and hardest part to replace of the three elements that could be an issue! There are apparently voltage checks that can be made from the camera to the mirror.
The easiest to access (and easiest to replace, I watched both in my case) is the camera. A Trim tool pops up the roof cover. It's a very small camera. But Tech found out my 2020 had a different connector to what "parts" ordered. (We have a retiree group that meet for lunch weekly and an EE from our engineering lab bought one for his sedan that failed for ~$60! If mine was not on GM's dime would do that myself!)
Changing the whole mirror was more difficult because of its position, disconnecting the plug etc.
That cable is probably the cheapest part but can see it would be a PIA and time consuming to replace. It must go across the roof, down the "B" pillar, then across the sill, up the "A" pillar and over! Lots of trim to remove.
Yep, that is the third and hardest part to replace of the three elements that could be an issue! There are apparently voltage checks that can be made from the camera to the mirror.
The easiest to access (and easiest to replace, I watched both in my case) is the camera. A Trim tool pops up the roof cover. It's a very small camera. But Tech found out my 2020 had a different connector to what "parts" ordered. (We have a retiree group that meet for lunch weekly and an EE from our engineering lab bought one for his sedan that failed for ~$60! If mine was not on GM's dime would do that myself!)
Changing the whole mirror was more difficult because of its position, disconnecting the plug etc.
That cable is probably the cheapest part but can see it would be a PIA and time consuming to replace. It must go across the roof, down the "B" pillar, then across the sill, up the "A" pillar and over! Lots of trim to remove.
Last edited by JerryU; May 17, 2023 at 07:06 AM.