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Do Not Order From DF Concours

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Old Mar 13, 2009 | 02:54 PM
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Default Do Not Order From DF Concours

I ordered some Alpine Fiber towels from DF Concours on February 11th and my credit card was charged on the 13th. I have called on three different occasions, after three weeks had passed. Cerruti France answered the phone each time and I was told that he would call me back and give me the status of the order. He never returned any of my calls! It's been over a month and still no Alpine Fiber towels or the status of the order.
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Old Mar 13, 2009 | 03:47 PM
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call your credit card company and dispute the chargegood luck has worked for me
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Old Mar 13, 2009 | 04:09 PM
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That is exactly what I did. I would prefer to have the product, but I will not pay for something that I did't receive.
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Old Mar 13, 2009 | 05:18 PM
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They are backordered. They told me to wait before ordering until April or May. I am sure they will arrive once they come in. Never had an issue.
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Old Mar 13, 2009 | 06:52 PM
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Well, it seems to be a pretty common problem. I think Leo is a nice guy, but his communication seems to be lacking.

http://www.autopia.org/forum/car-det...towel-com.html

http://www.autopia.org/forum/car-det...rs-towels.html

I have a few DF towels, and they are very nice when they're new, but after several washings, I don't really care for them. They seem to get very flat like an old shower towel and lose the softness/plushness. *I* prefer other quality towels from other quality vendors.
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Old Mar 13, 2009 | 07:14 PM
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Originally Posted by ZaneO

I have a few DF towels, and they are very nice when they're new, but after several washings, I don't really care for them. They seem to get very flat like an old shower towel and lose the softness/plushness. *I* prefer other quality towels from other quality vendors.
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