As many of you probably know I have been a customer of the Vette Doctor’s for 12 years. They have worked on my C4 as well as my C5. In the past I have always been very happy with there work and customer service. As an active racer in the Corvette Challenge it is important for me for my car to run well and to be competitive.

Recently I have had more than a bit of bad luck with my C5. A culmination of this bad luck resulted in me blowing my new LS2 engine on opening day of this season while racing at E-Town. The engine was a total loss. I was very upset to the point where I was going to let the car sit for the season and race my C4. After a few days I contacted Carmen and told him my situation and how I felt. He told me he would take care of me and to just get him the car.

So I had the car towed from central Jersey back out to Long Island. The guys had my car apart in a couple of days. The heads and cam were damaged and the entire short block was junk. Dennis built me a new LS2 short block very quickly. However we were not able to get the heads that we really wanted and settled for something a bit different that had not really been proven. Well they got everything back together for me to run at the CC on April 12’th. Unfortunately the car did not perform as expected. I was very disappointed and so were Carmen and Dennis. Carmen told be to be calm & patient. He guaranteed me that he would get the car running to my expectations. So the car went back to Long Island.

Fast forward to this Saturday. Carmen and Dennis made a special trip to E-Town to deliver my car for the morning session of this past Saturday’s Corvette Challenge. I was able to make 3 passes and the car ran great. Then the rains came and everyone headed home. Well since they were running the Muscle Car shootout yesterday at E-Town I headed back to the drag strip. I made seven passes yesterday and the car ran perfect. I eventually lost in the semis. I am probably not like a lot people in that I am very detailed and number oriented to the point of being a bit crazy. While racing I noticed several things different with my car than before. All for the better I might add. Carmen and Dennis wouldn’t really tell me what these things were until I figured it out on my own. I think Carmen really enjoyed watching the puzzling look on my face and all the questions I was asking. Not to mention how much he and Dennis enjoyed busting my b@lls.

In short Carmen and Dennis did several things to my car to make it perform way beyond my expectations. They went way above and beyond want I expected and there customer service could not have been any better. If anyone wants to know more details just talk to me at the track and I can elaborate more on what Carmen and Dennis did for me. I don’t want to really discuss that on the forum I would prefer to do that in person. I can honestly say that if anyone out there is thinking of having any work done to there Vette the Vette Doctor’s is the place to go. You will not be disappointed.

Again a huge thanks to Carmen and Dennis. I truly appreciate all that you did for me in the last few weeks.

 

That story tells it all. Carmen and Dennis are truley on top of there Business and everyone means alot to them. People like this make friendships worth having.

 

Dave,

Great story! Carmen and Dennis always do the right thing for the right people. If you treat them with respect and as a friend you will have more then a tuner you will have a dear friend as well.

I have known you almost as long as I have known The Vette Doctors and I know for sure that you have always been a first class person and pleasure to be friends with. It is no surprise that Carmen and Dennis did for you what they did considering how well you have treated them over the years!

Carmen and Dennis can bust ***** with the best of them and can give that gruff exterior that you would expect from a Long Islander. However, what you will all come to find is what a softy at hart they can be and that they will be as loyal a tuner and friend as you can find.

With your new setup!

 

It is always great to hear of a shop that takes care of their customers. Glad to hear that you are happy with everything as that is what counts the most

 

Good deal Dave. Good to see you are back.

Hopefully you can make the big Atco race for a big payday

 

After the problems and motors you have gone through over the past 2 years, it is great to see that it has worked out. I knew they would step up and do the right thing. That is what a quality shop is all about.
Congrats to you and the Vette Doctors, hope to see you in the 11.5.
BTW, what numbers what you running...

 

They are great guys, and while I would like to stop by the shop more to see them, they have taken care of me from the day one (Mid 1990's).

Honestly, they're one of the reasons I stay with Corvette, they add to the enjoyment of the hobby.

Thank you,
Jim

 

Things will happen, it's how it's handled when they do that make shops stand out over others.

 

That story actually brought a tear to my eye.

Congrats Dave.

 

you? no way.. It must have been that hot pepper sandwich..

 

Nice job boys!!!

Ron

 

That is why I am a big fan of the Vette Doctors. Stuff happens and the shops that care about the quality of work and customer service win in the end.

 

it made mine crossed-eyed not having any paragraphs


As Doug@ECS stated Chit Happens - its how the vendor handles it which separates the good from the bad.

Glad the original Vette Dr. took care of you....

 

Great to hear it all worked out and you got your ride back ,and are happy with the performance. To VD's for coming thru for you.

 

I wish I would have gone to the vettedoctors not where I went but I guess you live & learn

 

Dave, I actaully got a call from Carmen Saturday beaming with the success of your car. Based on the distance and the weather forecast, I elected to stay home....I'm sorry I did. I can tell you in the 4 years dealing with Carmen, Dennis and the crew, they will never stop till the product is better than perfect and goes beyond your expectation. In your case, they went weeeeeeel past the limit of customer satisfactionj, I can tell you that.

I can also tell you that Carmen and Dennis were fixated with making your setup the best it could be and spared no expense making you the happy customer your are. That says alot about their commitments to us and as stated above, why I will only trust my car to the Vette Doctors.

Glad you are happy and look forward to seeing her run at the next event.

Ed

 

Good to have you back on the TRACK Dave!

Nice work VD's..

 

congrats dave,
the car ran great saturday, break it in and maybee he
will turn up the tune
great job vette drs.
joey

 

vette doctors do it again

 

i am glad to hear it all worked out for you dave... way to take care of your custys vett docs