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Old Jul 27, 2006 | 10:02 AM
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67C2NY
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Could someone please help on this one ??

We recently upgraded to Verizon DSL and are running Windows XP on a Dell system. Many (but not all) pictures that come thru now look like they were produced by NASA cameras-you know, like a whole series of little square boxes laid next to and above and below each other to form a larger, but very unclear, picture.

We've found that if you right click on the fuzzy picture, a box/window appears with numerous choices, including Show Original Image and Show All Original Images. A left click on either one of these instantly transforms the picture to crystal clarity.

A call to Verizon said it wasn't their problem, but rather was probably with our settings or something. Our laptop, which connects wirelessly to this unit works perfectly.

Somebody, please help!!!
Old Jul 27, 2006 | 03:49 PM
  #2  
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What browser are you using?

Was this happening before the upgrade to DSL?
Old Jul 27, 2006 | 06:30 PM
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Thanks -

We're using Internet Explorer and NO, we didn't have this problem before we switched to DSL.
Old Jul 27, 2006 | 08:31 PM
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Originally Posted by 67C2NY
Thanks -

We're using Internet Explorer and NO, we didn't have this problem before we switched to DSL.
Ok, going for some things to try.

Tools - Options - General - Delete Cookies and Delete Files

Tools - Options - Advanced - Multimedia - all checked EXCEPT Show image download placeholders

Logout of the forum, then log back in to remove any forum specific cookies.

If these do not work, then there are buttons to "reset" the settings back to default. You may want to try that.
Old Jul 27, 2006 | 10:17 PM
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Appreciate all the help - seems to have helped!!!

Thanks, again...............
Old Jul 28, 2006 | 06:33 AM
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Originally Posted by 67C2NY
Appreciate all the help - seems to have helped!!!

Thanks, again...............

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