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Old Aug 27, 2010 | 12:30 AM
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Default Page Connection Difficulty

Lately, the forum pages have not been loading as reliably as they have in the past. A retry or two or three gets the page to load. The error message is 'POSIX error'. It doesn't matter whether the page is a forum page, a thread page, or a page within a thread, the page loading has become an annoying problem that seems to have gotten worse in the last month or so.

I am running Mac OSX 10.4.11 with Safari 4.1.1 browser.

I have no difficulty with the pages on other forums that use similar software as CF.

Any help would be appreciated.
Old Aug 27, 2010 | 12:41 AM
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I'm not a Mac person, but "POSIX" error is a browser error message of some sort. Do you have the full error code?

Originally Posted by dbdave
Lately, the forum pages have not been loading as reliably as they have in the past. A retry or two or three gets the page to load. The error message is 'POSIX error'. It doesn't matter whether the page is a forum page, a thread page, or a page within a thread, the page loading has become an annoying problem that seems to have gotten worse in the last month or so.

I am running Mac OSX 10.4.11 with Safari 4.1.1 browser.

I have no difficulty with the pages on other forums that use similar software as CF.

Any help would be appreciated.
Old Aug 27, 2010 | 06:22 PM
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Originally Posted by J T
I'm not a Mac person, but "POSIX" error is a browser error message of some sort. Do you have the full error code?
The full error message is:

POSIX error: connection reset by peer

From Apple help forum:

Connection reset by peer essentially means that the server you connected to has crashed or "hung up" your connection for some reason. It is not something you have any control over. If the problem persists despite the suggestion to try a different web browser, you should contact the webmaster and advise them of this issue, giving as much detail as you can. Only they can fix this.

Maybe the CF admins could work on this?

Last edited by dbdave; Aug 27, 2010 at 10:47 PM. Reason: Additional info
Old Sep 10, 2010 | 12:56 PM
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I am getting CONSTANT partial pages! And, I have a new Windows 7 equipped PC.

It does seem slow/problematic for the past wk.
Old Sep 14, 2010 | 11:40 PM
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Originally Posted by dbdave
The full error message is:

POSIX error: connection reset by peer

From Apple help forum:

Connection reset by peer essentially means that the server you connected to has crashed or "hung up" your connection for some reason. It is not something you have any control over. If the problem persists despite the suggestion to try a different web browser, you should contact the webmaster and advise them of this issue, giving as much detail as you can. Only they can fix this.

Maybe the CF admins could work on this?
Hello. Anyone here?
Old Sep 15, 2010 | 12:05 AM
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Only a few individuals have had problems lately. I spend quite a bit of time here, using a DELL PC, Firefox, and IE8. Maybe once or twice a day, it takes my browser an extra 3-4 seconds longer to display a title page or a thread page. From the time I double-click on a forum shortcut on my desktop, until the time I have a complete page of titles of the desired forum, takes about 6 to 7 seconds.

Not sure why other more knowledgeable persons haven't responded lately, but I'm pretty sure it's not the forum.
Old Sep 15, 2010 | 02:05 AM
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Connection Reset is applicable to other browsers and it either is extremely intermittent or perhaps local since there does not appear to be other reports of such errors. Despite what that error message states, such an error certainly can be a local issue (not within control of CF) as well as a host (CF) issue.

I'll see about getting some attention on it for atleast a look.

Originally Posted by dbdave
Hello. Anyone here?
Old Sep 15, 2010 | 12:05 PM
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Hi dbdave, Can you try upgrading to the latest version of Safari, you're using a pretty dated copy at this point.

I am also on a mac, using safari 5, and i have never experienced the issue you are faced with. I will work though this with you.

cheers,
robb
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Old Sep 17, 2010 | 12:59 PM
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Originally Posted by Robb M.
Hi dbdave, Can you try upgrading to the latest version of Safari, you're using a pretty dated copy at this point.

I am also on a mac, using safari 5, and i have never experienced the issue you are faced with. I will work though this with you.

cheers,
robb
Thanks, Robb, for your response. The problem continues.

I have upgraded to the latest Safari (4.1.2) that Apple provides through Software Update for OS X 10.4. I will not upgrade to 10.5 due to some compatibility issues it has.

This problem does not happen on other sites I visit that use vBulletin and has only recently (maybe past 3 months or so) shown up here. I have tried dumping cookies, logging out and in, using site as a guest, and nothing seems to make any difference on my end. The error happens at most anytime a site page is loading and can be most anytime of the day. However, using CF at night seems to be most problematic. The pages load very slowly, slower than normally happens with CF. It seems like your server capacity is being challenged. Hope this helps.
Old Sep 20, 2010 | 02:09 AM
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Originally Posted by Robb M.
Hi dbdave, Can you try upgrading to the latest version of Safari, you're using a pretty dated copy at this point.

I am also on a mac, using safari 5, and i have never experienced the issue you are faced with. I will work though this with you.

cheers,
robb
I have the latest version of Safari and Im still having problems.
Old Sep 28, 2010 | 11:40 PM
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And the site is still painfully slow. Here is a url it is loading when the POSIX error mostly occurs:

http://images.ibsrv.net/ibsrv/res/sr.../menu_open.gif

Looks like an ibserv problem to me.

The pages load until they get to the list of ads down the left side and then it is a crapshoot as to whether the page will complete loading or just error out.

Is it really necessary to display the forum sponsor list with each and every page within each and every thread? Seems like that alone uses a lot of bandwidth unnecessarily.


This is the only site I'm having problems with.
Old Sep 29, 2010 | 12:55 AM
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Originally Posted by dbdave
And the site is still painfully slow. Here is a url it is loading when the POSIX error mostly occurs:

http://images.ibsrv.net/ibsrv/res/sr.../menu_open.gif

Looks like an ibserv problem to me.

The pages load until they get to the list of ads down the left side and then it is a crapshoot as to whether the page will complete loading or just error out.

Is it really necessary to display the forum sponsor list with each and every page within each and every thread? Seems like that alone uses a lot of bandwidth unnecessarily.


This is the only site I'm having problems with.
Im having problems too but must not be enough of an issue to look into it.
Old Sep 29, 2010 | 11:41 PM
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Originally Posted by Z51JEFF
Im having problems too but must not be enough of an issue to look into it.
Maybe we have to buy the upgraded membership to get it to work the way it used to.
Old Sep 29, 2010 | 11:49 PM
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Originally Posted by Z51JEFF
Im having problems too but must not be enough of an issue to look into it.
Originally Posted by dbdave
Maybe we have to buy the upgraded membership to get it to work the way it used to.
Firefox with AdBlockerPlus add-on does wonders.
Old Sep 30, 2010 | 12:37 AM
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Originally Posted by dbdave
Maybe we have to buy the upgraded membership to get it to work the way it used to.
Buy?
Old Sep 30, 2010 | 12:53 AM
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Originally Posted by Z51JEFF
Buy?
Firefox and AdBlocker are free. But a paid membership would help some more. You could always try a one year membership to see.
Old Sep 30, 2010 | 01:18 AM
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Originally Posted by dbdave
Maybe we have to buy the upgraded membership to get it to work the way it used to.
I don't think buying membership or installing software, atleast to "fix" an issue, is required. To be completely honest, I don't even think it will change the issue being reported.

It does not appear to be a common, or frequent, issue as I'm only aware of 2 (so far) of nearly 250K members having reported this specific issue. GREGGPENN reported partial pages, which is likely completely different from this.

Either others are not reporting the issue, or the issue may be something on the client side. When you have an issue like this, it not only hints it may be a client side, but it makes the issue very difficult to pinpoint - especially if those investigating the issue cannot duplicate the issue. Robb is a mac user and I don't believe he was able to duplicate it either.

I know it was said that the issue only occurs on this site, but it's very difficult to use that when so many sites are different from each other and function differently. Other sites may not "trigger" the issue that is there, so to speak.

The error message that was posted, "Connection Reset", is not specific to Safari browser as Firefox can also see that error. With as many Firefox users there are, if the issue was affecting others, I'd think it would be more reported. The error itself does not necessarily mean a server issue (as Safari Help implies) as it could also be a client issue.

I don't think the issue is being ignored as we've tried to help regardless where the issue may be, and so far, it appears it has not resolved your issue. I will attempt to get it another investigation.

Does the issue occur at all times of the day, or a specific time? Doing a specific function?

Last edited by J T; Sep 30, 2010 at 01:29 AM.

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Old Sep 30, 2010 | 02:36 AM
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Im a membar on Chevy Nova site that is the same format as this one,meaning it looks the same only Novas and it does the same thing.This has been happening for maybe 3 weeks.Im not paying ANYTHING to be a member of a site.I use the venders when I need something,thats good enough for me.I also use a Mac if that makes any difference.The problem Im having is Ill pull up a thread,when I hit the back button it never reloads.This doesnt always happen but enough to be a pain in the a$$.
Old Sep 30, 2010 | 04:20 PM
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Would any of you gents be willing to install the firebug add-on for firefox, and if you could, take a screenshot of what it says the next time you experience these issues.

I can't help but feel it's something on your end, or we would have more complaints. I have not been able to find anything amiss amongst our settings.

cheers,
robb
Old Oct 1, 2010 | 12:13 AM
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Originally Posted by J T
I don't think buying membership or installing software, atleast to "fix" an issue, is required. To be completely honest, I don't even think it will change the issue being reported.

It does not appear to be a common, or frequent, issue as I'm only aware of 2 (so far) of nearly 250K members having reported this specific issue. GREGGPENN reported partial pages, which is likely completely different from this.

Either others are not reporting the issue, or the issue may be something on the client side. When you have an issue like this, it not only hints it may be a client side, but it makes the issue very difficult to pinpoint - especially if those investigating the issue cannot duplicate the issue. Robb is a mac user and I don't believe he was able to duplicate it either.

I know it was said that the issue only occurs on this site, but it's very difficult to use that when so many sites are different from each other and function differently. Other sites may not "trigger" the issue that is there, so to speak.

The error message that was posted, "Connection Reset", is not specific to Safari browser as Firefox can also see that error. With as many Firefox users there are, if the issue was affecting others, I'd think it would be more reported. The error itself does not necessarily mean a server issue (as Safari Help implies) as it could also be a client issue.

I don't think the issue is being ignored as we've tried to help regardless where the issue may be, and so far, it appears it has not resolved your issue. I will attempt to get it another investigation.

Does the issue occur at all times of the day, or a specific time? Doing a specific function?
Thanks for taking the time to respond. I have had the issue at all times of the day, however it seems to be more frequent during the evenings. Some days it doesn't do it at all. I've been trying to correlate it to periods one would think useage would be high. I've also tried to relate it to when my ISP would be handling heavy traffic and I must say that I believe that it happens when I suppose there is high traffic from users of the service. I am on satellite service, being out in the hinterlands. At the same time I suppose there is high traffic on the CF site so I'm not sure if there is any effect there.

I, like Jeff, use other sites that use the same software for the site, the Chevy Malibu forum and the Pontiac G8 forum. I have no problems with either of these, however the traffic there is not as great as here.

As I mentioned previously, the problem occurs when a page, most any page, on the forum is loading. For instance, I click on C6 General and the Yellow C6 header loads, the banner ad loads, and when the vendors start to load, it seems like they may or may not load. The 2 'Upgrade Membership' ads load and then it stops while very slowly the rest of the vendors start to load down the left side of the page. At this point there is no page content other than the header and the partial vendor list. It may error out while the vendors are loading or it may load the page contents either completely or partially and than just stop loading and error out, like the server connection has been dropped. It always seems related to the vendor logos on the left side. That's why I asked if it was necessary to load all this info for every page for every thread and topic in every forum. Is there a way to disable the loading of the banner and vendor ads, temporarily going to an all text load to see if this makes any difference?

I have suspected that your server containing the vendor info, ibserv, is dropping my connection while it switches from one vendor image to the next. Just a thought.

This problem has just recently started for me and is strangely similar to the early CF days when the site just became too crowded and overwhelmed its capacity. I have done no ISP changes and no software upgrades other than newer Safari versions that have been released by Apple. I suspect this problem may have more to do with server timing than anything else.

I will be trying to use CF with another computer using Windows on the same ISP connection in the near future just to see if it makes a difference. I'll post results maybe in a week or so. Open to all suggestions.



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