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Old Sep 3, 2010 | 10:23 AM
  #1  
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Default Contacting Photobucket

Having no luck getting anywhere with my photobucket account.
I go to the home page and within a couple of seconds the screen goes blank?
How can I contact Photobucket to find out why?
Old Sep 3, 2010 | 10:31 AM
  #2  
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You'l have to email them directly as we have nothing to do with them.
Old Sep 3, 2010 | 10:41 AM
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First try deleting your browser's cache. If that does not address the issue, make sure you're not running any security software that may interfere with the webpage.

You can contact Photobucket via email:
support@photobucket.com

Originally Posted by stingraymyway
Having no luck getting anywhere with my photobucket account.
I go to the home page and within a couple of seconds the screen goes blank?
How can I contact Photobucket to find out why?
Old Sep 3, 2010 | 10:59 AM
  #4  
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Originally Posted by J T
First try deleting your browser's cache. If that does not address the issue, make sure you're not running any security software that may interfere with the webpage.

You can contact Photobucket via email:
support@photobucket.com
Not sure what you mean by the browser's cache?
I'm not very computer savy.
Old Sep 3, 2010 | 11:59 AM
  #5  
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It means the temporary internet files. If using IE, it should be as simple as going to Tools menu and Internet Options. From there you can delete your Temporary Internet Files. I would not recommend deleting cookies at this stage.

Originally Posted by stingraymyway
Not sure what you mean by the browser's cache?
I'm not very computer savy.
Old Sep 3, 2010 | 12:25 PM
  #6  
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Originally Posted by J T
It means the temporary internet files. If using IE, it should be as simple as going to Tools menu and Internet Options. From there you can delete your Temporary Internet Files. I would not recommend deleting cookies at this stage.
Got it.

Still not able to get to my photobucket account though. I go to the page or log in and in seconds my screen still goes blank.
Have been Emailing their support systems. Been doing as they suggested but still no luck.

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