Having trouble changing avatar
Thread Starter
Race Director
Joined: Aug 2007
Posts: 10,977
Likes: 19
From: Canboro Ontario
Having trouble changing avatar
I have changed my avatar many times over the years without any problems. The last couple of days, I have tried and it just keeps coming up with "upload failed". I have tried many of my different pictures from many different files, which I have used in the past with no problems. Can't understand or figure out what is wrong, any ideas ???
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hmmm....I dunno why that happens....can you post the picture you want
IB Staff
Joined: Feb 2009
Posts: 10,569
Likes: 4
That is a generic error that means the file you tried uploading is too large in file size or resolution. Both file size and resolution limitations are noted in the upload manager.
Attach whatever picture you're trying to use as an avatar and I'll review.
Attach whatever picture you're trying to use as an avatar and I'll review.
I have changed my avatar many times over the years without any problems. The last couple of days, I have tried and it just keeps coming up with "upload failed". I have tried many of my different pictures from many different files, which I have used in the past with no problems. Can't understand or figure out what is wrong, any ideas ???
Thread Starter
Race Director
Joined: Aug 2007
Posts: 10,977
Likes: 19
From: Canboro Ontario
IB Staff
Joined: Feb 2009
Posts: 10,569
Likes: 4
The picture you posted is far too large in file size and resolution as the upload manager states:
Custom Avatar Maximum Width (pixels) = 150px (yours is 1024px)
Custom Avatar Maximum Height (pixels) = 150px (yours is 768px)
Custom Avatar Maximum File Size (bytes) = 25,000 (yours is 158,283 bytes)
If it ever did upload, it shouldn't have.
If the above picture is what you want, it'll need to be resized. If that's the picture, I'll do it for you.
Custom Avatar Maximum Width (pixels) = 150px (yours is 1024px)
Custom Avatar Maximum Height (pixels) = 150px (yours is 768px)
Custom Avatar Maximum File Size (bytes) = 25,000 (yours is 158,283 bytes)
If it ever did upload, it shouldn't have.
If the above picture is what you want, it'll need to be resized. If that's the picture, I'll do it for you.
Thread Starter
Race Director
Joined: Aug 2007
Posts: 10,977
Likes: 19
From: Canboro Ontario
The picture you posted is far too large in file size and resolution as the upload manager states:
Custom Avatar Maximum Width (pixels) = 150px (yours is 1024px)
Custom Avatar Maximum Height (pixels) = 150px (yours is 768px)
Custom Avatar Maximum File Size (bytes) = 25,000 (yours is 158,283 bytes)
If it ever did upload, it shouldn't have.
If the above picture is what you want, it'll need to be resized. If that's the picture, I'll do it for you.
Custom Avatar Maximum Width (pixels) = 150px (yours is 1024px)
Custom Avatar Maximum Height (pixels) = 150px (yours is 768px)
Custom Avatar Maximum File Size (bytes) = 25,000 (yours is 158,283 bytes)
If it ever did upload, it shouldn't have.
If the above picture is what you want, it'll need to be resized. If that's the picture, I'll do it for you.
Thread Starter
Race Director
Joined: Aug 2007
Posts: 10,977
Likes: 19
From: Canboro Ontario
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