Lifetime Member Problem
Thread Starter
Team Owner
Joined: May 2005
Posts: 47,035
Likes: 66
From: Albuquerque NM
St. Jude Donor '08 thru '24
I believe in the Beer Fairy
USAF (Retired) 1979-2001
Lifetime Member Problem
Received the following PM today:
Problem - I upgraded to Lifetime Silver back in Jan 15. Sent a check, received confirmation via PM, and my "Stars" were change to Lifetime Member.
After receiving above PM I noticed my Stars have changed back to Supporting Member. I should also be receiving a travel mug in addition to the stickers.
The above PM does not allow me to reply to it. I did fill out and submit the requested form.
Hello Force-1,
Thank you for becoming a Supporting Member. As you may know your membership comes with a pair of CorvetteForum Supporting Member stickers! If you could please fill out the form, by clicking the link below we'll be sure to have them mailed out.
CorvetteForum Membership Information
Thank you and see you on the forums!
Your CorvetteForum team
Thank you for becoming a Supporting Member. As you may know your membership comes with a pair of CorvetteForum Supporting Member stickers! If you could please fill out the form, by clicking the link below we'll be sure to have them mailed out.
CorvetteForum Membership Information
Thank you and see you on the forums!
Your CorvetteForum team
After receiving above PM I noticed my Stars have changed back to Supporting Member. I should also be receiving a travel mug in addition to the stickers.
The above PM does not allow me to reply to it. I did fill out and submit the requested form.
IB Staff
Joined: Feb 2009
Posts: 10,563
Likes: 4
Your account shows two memberships still active:
Lifetime Supporting Member and Supporting Member. Sometimes, in certain conditions, when two memberships are on the account one might override the other despite both are active. This was the case. I manually changed your account to use the Lifetime Supporting membership.
You might want to check your billing because it shows the Supporting Membership renewed on 02-28-2015 and this had contributed to the above issue. When you subscribe using PayPal, PayPal may set the subscription to automatically reoccur. Did you get double-billed since you probably no longer need to renew the Supporting membership?
Lifetime Supporting Member and Supporting Member. Sometimes, in certain conditions, when two memberships are on the account one might override the other despite both are active. This was the case. I manually changed your account to use the Lifetime Supporting membership.
You might want to check your billing because it shows the Supporting Membership renewed on 02-28-2015 and this had contributed to the above issue. When you subscribe using PayPal, PayPal may set the subscription to automatically reoccur. Did you get double-billed since you probably no longer need to renew the Supporting membership?
Thread Starter
Team Owner
Joined: May 2005
Posts: 47,035
Likes: 66
From: Albuquerque NM
St. Jude Donor '08 thru '24
I believe in the Beer Fairy
USAF (Retired) 1979-2001
Your account shows two memberships still active:
Lifetime Supporting Member and Supporting Member. Sometimes, in certain conditions, when two memberships are on the account one might override the other despite both are active. This was the case. I manually changed your account to use the Lifetime Supporting membership.
You might want to check your billing because it shows the Supporting Membership renewed on 02-28-2015 and this had contributed to the above issue. When you subscribe using PayPal, PayPal may set the subscription to automatically reoccur. Did you get double-billed since you probably no longer need to renew the Supporting membership?
Lifetime Supporting Member and Supporting Member. Sometimes, in certain conditions, when two memberships are on the account one might override the other despite both are active. This was the case. I manually changed your account to use the Lifetime Supporting membership.
You might want to check your billing because it shows the Supporting Membership renewed on 02-28-2015 and this had contributed to the above issue. When you subscribe using PayPal, PayPal may set the subscription to automatically reoccur. Did you get double-billed since you probably no longer need to renew the Supporting membership?
28 FEB PAYPAL *CORVETTEFOR4029357733CA $25.00
How do I get the $25 refunded, since I upgraded to Lifetime Member the month prior?
IB Staff
Joined: Feb 2009
Posts: 10,563
Likes: 4
I will have someone contact you about that. May not hear back until Monday. You might want to log into your PayPal account and delete the automatic occurring subscription so that it doesn't happen again next year.
Thread Starter
Team Owner
Joined: May 2005
Posts: 47,035
Likes: 66
From: Albuquerque NM
St. Jude Donor '08 thru '24
I believe in the Beer Fairy
USAF (Retired) 1979-2001
Not sure how to proceed. Don't have a PayPal account, never did. My MasterCard was auto billed each year for membership, and I can't find a way on CF to stop that. The $25 message above is from my latest MasterCard statement, not PayPal.
IB Staff
Joined: Feb 2009
Posts: 10,563
Likes: 4
Le Mans Master
Joined: Jan 2001
Posts: 6,441
Likes: 370
From: Maryville TN
St. Jude Donor '06-13,'16-'17, '19
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Thread Starter
Team Owner
Joined: May 2005
Posts: 47,035
Likes: 66
From: Albuquerque NM
St. Jude Donor '08 thru '24
I believe in the Beer Fairy
USAF (Retired) 1979-2001