unable to get signed in
Thread Starter
3rd Gear
Joined: Nov 2006
Posts: 3
Likes: 0
unable to get signed in
I have been a member for awhile and have a lot of difficulties getting signed in. It states I've used x amount of "tries". today I had to change my password. I was able to get into the chat forum, signed off, now am trying again and am not able to get into the forum. This has been a problem for me for
quite some time. Please help!!
quite some time. Please help!!
IB Staff
Joined: Feb 2009
Posts: 10,579
Likes: 4
I have been a member for awhile and have a lot of difficulties getting signed in. It states I've used x amount of "tries". today I had to change my password. I was able to get into the chat forum, signed off, now am trying again and am not able to get into the forum. This has been a problem for me for
quite some time. Please help!!
quite some time. Please help!!
So is the sole issue that you're getting a 'you've used x amount of attempts' error message right away? Or have you attempted to log in a few times with the system indicating you've entered in a wrong username/password? It appears this post you made from a Verizon wireless account. Is that what you normally use when you receive the error?
Thread Starter
3rd Gear
Joined: Nov 2006
Posts: 3
Likes: 0
unable to sign in
In order to assist we need to know more information.
So is the sole issue that you're getting a 'you've used x amount of attempts' error message right away? Or have you attempted to log in a few times with the system indicating you've entered in a wrong username/password? It appears this post you made from a Verizon wireless account. Is that what you normally use when you receive the error?
So is the sole issue that you're getting a 'you've used x amount of attempts' error message right away? Or have you attempted to log in a few times with the system indicating you've entered in a wrong username/password? It appears this post you made from a Verizon wireless account. Is that what you normally use when you receive the error?
Yes, we have a Verizon Jetpack. We live in the country and are unable to
to get good reception.
After I attempt to log in, I receive the "you've used x amount of tries"
Thank you in advance for helping to try to solve this issue.
IB Staff
Joined: Feb 2009
Posts: 10,579
Likes: 4
If you're receiving an error that your username/password is incorrect, then the username and/or password you supplied is not correct for the account. After X amount of tries in X amount of time, the system will lock you out as security.
A few things:
1) The error of incorrect username/password does not indicate which, or both, is incorrect. So it could be an incorrect username typed in or password or both.
2) Usernames are not CaSe sensitive. Passwords are CaSe sensitive.
3) Passwords do not change on their own. Only someone who has access to the account, as well as staff for support purposes, can change a password.
It is possible that people are using VZW to try and log into accounts and causing the lockouts. That could get you blocked indirectly. That would also happen for any other forum and not just this one.
A few things:
1) The error of incorrect username/password does not indicate which, or both, is incorrect. So it could be an incorrect username typed in or password or both.
2) Usernames are not CaSe sensitive. Passwords are CaSe sensitive.
3) Passwords do not change on their own. Only someone who has access to the account, as well as staff for support purposes, can change a password.
It is possible that people are using VZW to try and log into accounts and causing the lockouts. That could get you blocked indirectly. That would also happen for any other forum and not just this one.
