I need a mod to answer this...

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Aug 29, 2019 | 12:16 AM

ZHammer

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Melting Slicks

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I need a mod to answer this...

I upgrade to a Gold membership about a month ago and when my auto renewal came through a couple of days ago it now is silver stars. What gives. I paid 50.00 for a Gold upgrade and then 20.00 for the auto renewal and now this?? I don’t get it.

Aug 29, 2019 | 12:17 AM

pewter99

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Aug 29, 2019 | 01:00 AM

J T

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Joined: Feb 2009

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Quote:

Originally Posted by ZHammer

Although the system didn't show you as having the Gold Membership, it was on your account. With the different memberships, only 1 membership can be displayed. Since you've had a previous membership, the original membership, that tends to be defaulted as the primary on the account even though there may be another membership on the account. While the proper, paid, membership is on the account, we sometimes need to be informed when it's not displaying the correct membership on the front-end side - such as your case.

I've made the adjustment to your account.

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