Problem logging in on my iPad
Thread Starter
Racer
Joined: Nov 2019
Posts: 417
Likes: 190
From: ABQ
Problem logging in on my iPad
Hello All,
I'm having difficulty logging in to the Corvetteforum on my iPad, no issues when logging in on one of several computers, both Win and Mac. When I try on my iPad it provides the message wrong password. If I choose reset the password and have an e-mail sent to allow me to do this. That password fails also. Any helpful ideas would be much appreciated.
Thank you,
Pacha
I'm having difficulty logging in to the Corvetteforum on my iPad, no issues when logging in on one of several computers, both Win and Mac. When I try on my iPad it provides the message wrong password. If I choose reset the password and have an e-mail sent to allow me to do this. That password fails also. Any helpful ideas would be much appreciated.
Thank you,
Pacha
IB Staff
Joined: Feb 2009
Posts: 10,579
Likes: 4
Hello All,
I'm having difficulty logging in to the Corvetteforum on my iPad, no issues when logging in on one of several computers, both Win and Mac. When I try on my iPad it provides the message wrong password. If I choose reset the password and have an e-mail sent to allow me to do this. That password fails also. Any helpful ideas would be much appreciated.
Thank you,
Pacha
I'm having difficulty logging in to the Corvetteforum on my iPad, no issues when logging in on one of several computers, both Win and Mac. When I try on my iPad it provides the message wrong password. If I choose reset the password and have an e-mail sent to allow me to do this. That password fails also. Any helpful ideas would be much appreciated.
Thank you,
Pacha
Regardless, the error means the password or username is incorrect. The system does not indicate which is incorrect. Usernames are not CaSe sensitive but passwords are CaSe sensitive.
Thread Starter
Racer
Joined: Nov 2019
Posts: 417
Likes: 190
From: ABQ
I understand what you are saying. My problem is, the exact same password and username, entered very carefully, will work on three different computers and then not work on my iPad. The problem seems to be iPad related.
Sorry if I wasn't clear on that point.
Last edited by Pacha's Z06 RF; Dec 24, 2019 at 10:43 AM.
Thread Starter
Racer
Joined: Nov 2019
Posts: 417
Likes: 190
From: ABQ
I've also found that the username and password that won't work on my iPad, will work on my iPhone. Seems like the username and password are compatible with my computers, both Mac and Win, and iPhone but, not my iPad. Any other suggestions would be appreciated.
Thank you,
Thank you,
IB Staff
Joined: Feb 2009
Posts: 10,579
Likes: 4
I've also found that the username and password that won't work on my iPad, will work on my iPhone. Seems like the username and password are compatible with my computers, both Mac and Win, and iPhone but, not my iPad. Any other suggestions would be appreciated.
Thank you,
Thank you,
That you indicated different passwords don't work, it sounds possible the username itself is not being entered correctly. You have a rather difficult username as you have two spaces and an apostrophe. All of that needs to be entered, correctly, or it's a no match. I'm having some suspicion it's an apostrophe that you're entering.
The only possibilities left is your device is possibly attempting to use auto-correct on the username and/or password or you have a bad pre-filled username/password in the browser's credentials.
How about try copy/paste your username into the username field then supply the password.
So copy this: Pacha's Z06 RF
and paste it into the username
If that doesn't work, I'm not sure what else we can do as your information suggests it's a specific device issue and our control over that is fairly limited.
IB Staff
Joined: Feb 2009
Posts: 10,579
Likes: 4
One more thing. Please see this article as it touches on my suspicion that the issue is with the apostrophe in your username and it's not being entered correctly by your device:
https://forums.developer.apple.com/thread/89706
As noted in the article, try disabling the smart punctuation as outlined.
https://forums.developer.apple.com/thread/89706
As noted in the article, try disabling the smart punctuation as outlined.
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