Can't upload pics?
Thread Starter
Race Director
Joined: Apr 2007
Posts: 16,023
Likes: 1,645
From: Toronto, Canada
C7 of the Year - Unmodified Finalist 2021
Can't upload pics?
Since yesterday evening having this issue, was able to upload one yesterday but as soon as I went to do another one I get an alert msg after it hits 50%. I tried another device as well, anybody else have this issue?
Last edited by Mad*Max; Jan 10, 2020 at 09:39 AM.
IB Staff
Joined: Feb 2009
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I reviewed and tested your account. Uploads are working correctly for the account, for myself, and no other has reported the issue. It would appear to me to be isolated to your environment.
You said chrome and another device, which doesn't really say a lot. Doesn't also say what OS.
I'd first try clearing cache. Then checking and disabling extensions.
You said chrome and another device, which doesn't really say a lot. Doesn't also say what OS.
I'd first try clearing cache. Then checking and disabling extensions.
Thread Starter
Race Director
Joined: Apr 2007
Posts: 16,023
Likes: 1,645
From: Toronto, Canada
C7 of the Year - Unmodified Finalist 2021
I reviewed and tested your account. Uploads are working correctly for the account, for myself, and no other has reported the issue. It would appear to me to be isolated to your environment.
You said chrome and another device, which doesn't really say a lot. Doesn't also say what OS.
I'd first try clearing cache. Then checking and disabling extensions.
You said chrome and another device, which doesn't really say a lot. Doesn't also say what OS.
I'd first try clearing cache. Then checking and disabling extensions.
IB Staff
Joined: Feb 2009
Posts: 10,574
Likes: 4
Yes, there is a file size limitation and that's around the current limitation.
Thread Starter
Race Director
Joined: Apr 2007
Posts: 16,023
Likes: 1,645
From: Toronto, Canada
C7 of the Year - Unmodified Finalist 2021
Safety Car
Joined: Nov 2002
Posts: 4,168
Likes: 1,336
From: FLL Florida
This is what I am experiencing the last few days. Nothing wrong on my side on Windows 10 or Google chrome. I can post pictures on other forums. Nothing to do with file size.( Stops at 50% download and then an Alert: notice is displayed. No trouble shoot facility. Thanks for your help in advance.
IB Staff
Joined: Feb 2009
Posts: 10,574
Likes: 4
This is what I am experiencing the last few days. Nothing wrong on my side on Windows 10 or Google chrome. I can post pictures on other forums. Nothing to do with file size.( Stops at 50% download and then an Alert: notice is displayed. No trouble shoot facility. Thanks for your help in advance.
Your issue is different and appears to be account related. We'll have to get back to you on an update.
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Safety Car
Joined: Nov 2002
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From: FLL Florida
IB Staff
Joined: Feb 2009
Posts: 10,574
Likes: 4
An update was provided in the other thread. This is why I restrict having multiple threads open regarding the same issue. There is a select few that are having this issue which stems from having moderated pictures.
The team is aware of the issue and it is being addressed. Unfortunately we don't have a specific time of when it will be fixed.
While it is not ideal and it is not a fix, as the root issue is being addressed and will be fixed, you should be able to create a new album and upload to that. Unfortunately, you can't link that to the Post attachment feature. So you'd have to use the Share feature from the album and copy/paste the URL of the picture within the post.
Regarding your PM issue with moderators, which I'm not sure exactly what issue you have, it is not related to this issue and your account shows normal permissions.
The team is aware of the issue and it is being addressed. Unfortunately we don't have a specific time of when it will be fixed.
While it is not ideal and it is not a fix, as the root issue is being addressed and will be fixed, you should be able to create a new album and upload to that. Unfortunately, you can't link that to the Post attachment feature. So you'd have to use the Share feature from the album and copy/paste the URL of the picture within the post.
Regarding your PM issue with moderators, which I'm not sure exactly what issue you have, it is not related to this issue and your account shows normal permissions.