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Which dealer for warranty work/service in the sf bay area?

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Old 08-27-2018, 11:20 AM
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Bbot89
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Default Which dealer for warranty work/service in the sf bay area?

Just purchased a pre-owned ‘15 and I have some issues I want to address in my car including:
- telescopic steering wheel not working
- clutch shudder in first/reverse

car is out of the 3 year bumper to bumper (2015 model), but still has the powertrain warranty.

Was wondering if anyone knew a dealer in the bay that may be more lenient and do the work under warranty for good graces.


Last edited by Bbot89; 08-27-2018 at 11:20 AM.
Old 08-27-2018, 11:44 AM
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Dado5
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Abel in Rio Vista. One and only dealer that you can trust...
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Old 08-27-2018, 11:58 AM
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DUMAN
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where did you buy it?

Abel is the only corvette shop!
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Old 08-27-2018, 12:09 PM
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Originally Posted by DUMAN
where did you buy it?

Abel is the only corvette shop!
private party seller
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Old 08-27-2018, 01:00 PM
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amuseti
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yeah abel for sure. I went out of my way to drive there recently for warranty work on replacing leaky AC Compressor and Belt Tensioner
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Old 08-27-2018, 01:20 PM
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Thank you all!
Old 08-27-2018, 04:40 PM
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Bbot89
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Gave Abel a call and the service tech said they've never heard of the clutch shudder/chatter issue in 1st and reverse. This worries me a bit as doing a google search of "c7 corvette clutch shudder" returns a dozen posts of people having the same issue since 2014.

They suggested changing the clutch and transmission fluid. I'll do that this week and see if the issue goes away.

Last edited by Bbot89; 08-27-2018 at 05:06 PM.
Old 08-27-2018, 04:51 PM
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bullitt4110
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Abel is definitely the only shop/dealer I’d let touch any of my cars
Old 08-27-2018, 06:14 PM
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chandretti15
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Abel Chevrolet in Rio Vista is the ONLY dealer you should let touch your Corvette. Rich and his crew are the best.
Old 08-27-2018, 07:19 PM
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Originally Posted by Dado5
Abel in Rio Vista. One and only dealer that you can trust...
Old 08-27-2018, 07:58 PM
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Bbot89
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Does anyone have any experience with Putnam Chevrolet in Burlingame?
Old 08-27-2018, 09:04 PM
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The love for Abel on here is bordering on cultish. New to corvette, I took the advise here and went to Abel. 70 miles one way. Normally I do my own work, but in this case I didn't want to tackle the job on a new (to me) car. I won't go into the details, but I was underwhelmed for sure. The problem is there aren't many good mechanics out there with the proper attention to detail. Of course under warranty you're stuck. Sorry I can't give a recommendation. Good luck with your issues.
Old 08-28-2018, 12:42 AM
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wonka12_98
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Originally Posted by fuggles
The love for Abel on here is bordering on cultish. New to corvette, I took the advise here and went to Abel. 70 miles one way. Normally I do my own work, but in this case I didn't want to tackle the job on a new (to me) car. I won't go into the details, but I was underwhelmed for sure. The problem is there aren't many good mechanics out there with the proper attention to detail. Of course under warranty you're stuck. Sorry I can't give a recommendation. Good luck with your issues.
Sorry you had a bad experience BUT I can guarantee this is rare at Abel. Their customer service, expertise and prices are almost impossible to beat. I live in Sacramento and drive an hour each way to Rio Vista even though we have several Chevrolet shops in the area. Abel is very Corvette Friendly and experienced and is the only shop in the area I trust to do any work on my car. It's not cultish as you suggest, their reputation is well earned. You are always free to take your car someplace else.

Old 08-28-2018, 10:42 AM
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Sunnyvale Dave
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Originally Posted by Bbot89
Gave Abel a call and the service tech said they've never heard of the clutch shudder/chatter issue in 1st and reverse. This worries me a bit as doing a google search of "c7 corvette clutch shudder" returns a dozen posts of people having the same issue since 2014.

They suggested changing the clutch and transmission fluid. I'll do that this week and see if the issue goes away.
I wouldn't want to replace the clutch when the clutch should be covered under the powertrain warranty.

Last edited by Sunnyvale Dave; 08-28-2018 at 10:43 AM.
Old 08-29-2018, 10:32 AM
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Originally Posted by Sunnyvale Dave
I wouldn't want to replace the clutch when the clutch should be covered under the powertrain warranty.
not the clutch, but the clutch fluid and transmission fluid.
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Old 08-30-2018, 12:22 PM
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383vett
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Abel, no other options unless you do it yourself.
Old 08-30-2018, 11:35 PM
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Originally Posted by Bbot89
Just purchased a pre-owned ‘15 and I have some issues I want to address in my car including:
- telescopic steering wheel not working
- clutch shudder in first/reverse

car is out of the 3 year bumper to bumper (2015 model), but still has the powertrain warranty.

Was wondering if anyone knew a dealer in the bay that may be more lenient and do the work under warranty for good graces.

Able Chev/Buick is the only place to take it. Rich and his crew will take good care of you!!

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Old 08-31-2018, 12:29 PM
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DWillys
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It's a sad state for Corvette service in NorCal. 2 dozen Chevy dealerships and only one is considered safe to take a Corvette to.
Old 08-31-2018, 12:35 PM
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Originally Posted by DWillys
It's a sad state for Corvette service in NorCal. 2 dozen Chevy dealerships and only one is considered safe to take a Corvette to.
Honestly, I don't see it that way. Service at the dozens of Chevy dealers in NorCal is what one might typically expect...

Abel just goes that much further above and beyond that there's little reason to go anywhere else.

Last edited by TCorzett; 08-31-2018 at 12:36 PM.
Old 08-31-2018, 12:46 PM
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Another reason, and for me a HUGE reason is seeing the various posts where customers corvettes were being STOLEN from the dealer's lot! So security of your vette is a huge thing if you ever have to leave the car.


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