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Screen glitch in Radio Mode
My infotainment screen has a glitch when I use the radio - but not when the screen is in any other model. For example, it works fine when I use CarPlay.
As you can see from the pictures, in radio mode the radio screen only uses half of the display. Text is jumbled and several lines of text are over-layed on top of each other. I only have one row of "favorites" selected in options, so no idea what's going on here. Any ideas? https://cimg9.ibsrv.net/gimg/www.cor...23157a214b.jpg https://cimg0.ibsrv.net/gimg/www.cor...7bbfc1a874.jpg |
These screens have been a problem for many of us. I'm on my second one replaced by the dealer under warranty. The new one was working fine when I put her away for the winter but now on my first drive this spring the screen is jumbled only when I play my MP3 player. Will live with it until next oil change in a few months. The only recommendation I would make is to take it to your dealer to fix/replace and to establish a record of failure. Once our cars are out of warranty this will be an expensive replacement unless you have a record of prior failures/fixes at the dealership and request dealer/GM to fix as a customer courtesy considering prior failures.
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I think mine does that too when the row of stations is displayed on the bottom. This squishes the screen. Eliminate the row of stations by sweeping it down with your finger, and I think the whole display comes up like you want.
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Mine was looking like this too.
Press your finger in the middle of the screen, and lower your finger while continuing to press down- should lower the favorite channels and stop everything from looking jumbled |
Originally Posted by 05XLRtoC7_San Diego
(Post 1591830070)
Mine was looking like this too.
Press your finger in the middle of the screen, and lower your finger while continuing to press down- should lower the favorite channels and stop everything from looking jumbled |
Originally Posted by Zymurgy
(Post 1591830106)
This is the correct answer. Absolutely nothing wrong with your screen or the infotainment system. The "favorites" can be expanded to display multiple rows, even if you have no more than 5 favorites.
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Originally Posted by bradc6
(Post 1591830298)
Is that what the little arrow below "TUNE" indicates?
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No idea but I do like your choice of XM stations. :rock:
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Originally Posted by jonathanolefson
(Post 1591826305)
My infotainment screen has a glitch when I use the radio - but not when the screen is in any other model. For example, it works fine when I use CarPlay.
As you can see from the pictures, in radio mode the radio screen only uses half of the display. Text is jumbled and several lines of text are over-layed on top of each other. I only have one row of "favorites" selected in options, so no idea what's going on here. Any ideas? https://cimg9.ibsrv.net/gimg/www.cor...23157a214b.jpg https://cimg0.ibsrv.net/gimg/www.cor...7bbfc1a874.jpg I am sorry to see you’re experiencing this unexpected concern with your Infotainment screen in your Corvette. Have you brought this to your dealership’s attention? I see that you are seeking advice from other forum members, but don’t hesitate to reach out to us if you would like to visit your dealership for a service visit. We would be happy to contact them on your behalf and provide support on our end. Please be sure to include your full contact information, current mileage, VIN, and preferred dealership in your message if this is something of interest to you. Another avenue of possible assistance is the Infotainment Help Center. They may be reached at 855-478-7767 and their hours of operation are 8:00 am to 10:00 pm EST, Monday through Saturday. Sincerely, Julie C Chevrolet Customer Care |
Thanks everyone for your help - I am going to try to resolve this tonight when I get home.
This is my first Corvette and it's absolutely AWESOME!!! Pure American power. |
Originally Posted by Zymurgy
(Post 1591830332)
Yep, but you have to put your finger a little below that to make sure you don't get the "Tune" selection. The blank line just above the first row of favorites and just below the little arrow is about the right place. I think you can put your finger anywhere along that to "push" the favorites down.
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Originally Posted by Chevy Cust Svc
(Post 1591838425)
Hello jonathanolefson,
I am sorry to see you’re experiencing this unexpected concern with your Infotainment screen in your Corvette. Have you brought this to your dealership’s attention? I see that you are seeking advice from other forum members, but don’t hesitate to reach out to us if you would like to visit your dealership for a service visit. We would be happy to contact them on your behalf and provide support on our end. Please be sure to include your full contact information, current mileage, VIN, and preferred dealership in your message if this is something of interest to you. Another avenue of possible assistance is the Infotainment Help Center. They may be reached at 855-478-7767 and their hours of operation are 8:00 am to 10:00 pm EST, Monday through Saturday. Sincerely, Julie C Chevrolet Customer Care |
I am having the same issue...great to find the answers on the forum!!
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Julie, I have a 2014 Stingray that has lost the 5 preset buttons on the radio screen. I can access them from other screens? I was told by the dealer that it was caused by an update. I am having trouble accepting that you cant change stations from the radio screen.
Is anyone else having this issue. I tried pulling them up from the bottom thinking they were just hidden with no success |
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