https://drive.google.com/drive/folde...5K?usp=sharing

**If this is not the correct sub to post this in, please let me know and I will be happy to move it.

I wanted to wait until we came to a conclusion before posting anything so I could provide an accurate opinion. I have attached a link to a google drive photo album with screenshots of the entire interaction over FB Messenger. I encourage anyone thinking about purchasing a unit to first read these messages. I think the maxdin has the potential to be a very good product after some further refinement. In it's current state, I saw the product to be less than functional most of the time, and downright dangerous at others. These flaws are stated in my messages to him at the link provided.

More than this, the product is let down by the business owner. The maxdin support group is a closed group moderated by the owner. Sure you could make some arguments about why that may be a good thing. Mainly to prevent spammers and scammers. However, in practice i find that posts that are critical of the unit, are often denied and won't be allowed to post. I know mine sure weren't. I did also reach out to some other customers of Damian who also expressed their frustrations with the unit or his business practices. It's important to note that, while i was told there were no replacement units to send me, some of the customers that i spoke to had purchased their units after i was told that i would receive a replacement. These customers received their purchased units while i didn't.

After bringing up the fact that a replacement still hasn't shipped two months later, i was told again that there were no units available to send. If that was the case, I'm not sure how any of the other customers that came after me were able to get a unit at all. Overall, I hope instead of taking this post personally, Damian uses this opportunity to fix the mistakes and deliver a service (and product) that this community would be confident in purchasing. I will also note that Damian was prompt in issuing a refund.

 

Did I read that it will at times shut headlights off?

 

That is correct. I couldn't isolate the issue any further that it being linked to if i have the AC set to on or not. It would randomly shut off all driving lights and switch to daytime settings for both the car itself and the maxdin. The lights being off is one thing, but coupled with the maxdin on full brightness, it was a recipe for disaster. The unit would then reset after a couple of minutes and revert back to night time setting and AC off. For the couple minutes of reset time, car lights will stay off unless you manually turn them on. In about a 20 minute long drive, i could expect the unit to do this anywhere from 2 - 5 times.

 

That is a lawsuit and suicide wrapped up right there. Scary as well.
It makes sense how the head unit could trigger it also.

 

I think the whole Max Din is dumb. If you want a TV to control your whole car just buy a Telsa or a newer vehicle, they all come with this. I understand the need for some to change the head unit but to get rid of perfectly good controls to replace them with unproven tech is well IMHO just dumb!

 

I could not agree more damn things look kinda silly plus Alpha testing for C6 can be costly on C6 owner zero liability for now on hardware.

 

totally missing the point

 

While I am in agreement that I don't necessarily like the looks of the MAXDIN unit, I am glad that someone is working on some type of replacement. With the C6 WELL out of production and GM WELL past the period of support, parts for these vehicles are getting harder and harder to find. With the HVAC control unit being a known failure item, current options are limited to attempting to have your failed unit fixed, replacing your failed unit with a used item from ebay or some other online marketplace, or from a junkyard, or replacing with the MAXDIN. From following this device, there was also talk of producing a HVAC only replacement unit for our cars, which is nice to see additional options in place or coming but not at the expense of someone's safety.

This is what I feared. It seems like the MAXDIN is suffering from a limited Alpha/Beta testing period where there has not been enough time and testing done on the unit to ensure that there are no critical bugs in the system. The MAXDIN unit reverting to daytime screen brightness is one thing, and other than the increased screen brightness affecting the drivers night vision, not a show stopper. What DOES seem to be a show stopper item, at least for anyone with this unit installed and who drives their vehicle at night and expects their headlights and running lights to function as designed, is the fact that from what is being reported, the MAXDIN seems to be affecting the lighting circuit in the car and shutting down all external lights as well as increasing the screen brightness to daytime levels. This is an accident waiting to happen and shows that the unit may have been rushed out the door. This is also potentially a good example of why GM spends so long testing new vehicles and designs.

I am a little unsure of how this unit is affecting the lighting circuit of the car though but it no doubt has to do with how this unit is touted as being totally integrated into your vehicle and not needing an external interface module like all other aftermarket head unit replacements. My speculation is that there must be an issue with this device accessing the CANBUS in the car, resulting in this issue.

Hope you get things resolved soon. Doesn't sound like anyone gets great support on this unit unless everything is positive. Seems like how the introductory message threads were handled as well, and closed support message accounts that control what is posted don't help anyone but the owner until something bad happens and lawyers get involved. Then, if they can prove that he held safety related info from users in the attempt to limit the impact on his sales, he's toast.

 

The guy is still active; he posted just yesterday somewhere. He sure had a lot to say when he was pushing this product. Funny that he hasn't had anything to say about this particular issue, and he's still selling these on his site. If it was my product and business, I would have stopped sales immediately as this is a potentially life-threatening defect. Hopefully he chimes in sometime soon. If he doesn't, well, that says a lot by itself.

 

Yeah it's interesting that it can go both ways for controlling the cars lighting itself. Does what it wants completely independent of what the daylight sensor on the dash is saying. Even if the sensor is completely covered to ensure absolutely no daylight can come through, it'll still reset the unit and the cars lighting. I've been driving it before and after the maxdin install and still zero issues with the factory hardware.

I do agree on it being good someone is developing something for our ageing cars. Just needs to be safe haha.

 

That is slimy business practice to shut down people with problems, word will always get out one way or another and from just that information alone I would not purchase any product from a company, let alone some dangerous products being hidden from the public.

 

Had mine in for over a year now without any issues, I installed front and rear cameras too. Love it, makes a big difference for me. Just like every mod, some of you do things that make zero sense to me too, to each their own. Just because some of you think it is dumb doesn't mean it is. Sorry the OP has had issues, but for the most part I would say its limited. A lot of issues that have come up are installation errors. There are complaints about most aftermarket electronics out there, especially anything with Apple car play, in my new Silverado the apple car play constantly has connectivity issues. The Google maps is slow to load, sometimes goes blank etc.

 

Your response is exactly why I tried to focus more on the customer service side of things. Maybe that's a one off occasion too but i do believe i gave ample opportunity to address the concerns better than they were. I do believe it is a promising product as well, and I would have loved to have had the opportunity to try a different unit. I'm happy your tablet is working good for you! I personally liked the way it updated the look of the interior, and how helpful the front and rear cameras made my life too. I spent a lot of time installing everything and setting it up to be exactly as I'd like. Unfortunately it didn't work out this time around but that's just how it goes sometimes.

 

Glad you're enjoying your unit and not having any issues, but I think you missed my point. While I agree that "to each their own" when it comes to modifying their own car, I don't believe I ever called anyone or said that the MAXDIN looked dumb. Although I said I don't necessarily like the look of the unit, that has more to do with the buttons and 3D printed surround piece more so than the screen itself.

The main point I was trying to make, is that the issue the OP is having is a safety issue, and limited or not, difficult to reproduce or not, it still needs to be addressed. This isn't a CarPlay has connectivity issues or Google maps is slow to load type error, this is actually affecting the headlights and driving lights. Aftermarket electronics should NEVER interfere with a critical safety system on any vehicle, and if they do, should be addressed immediately. Hearing that the vendor told him that there were no new units to send to him while at the same time selling new units to other customers seems wrong to say the least, and could be borderline negligent if this resulted in an accident.

I will admit that I am a third party to this situation and may or may not have all the facts. What I can say, is that based on what the OP has said here in this forum, that the MAXDIN doesn't work properly when installed and causes the issue with external lighting which doesn't exist when the factory head unit was initially installed or when it is reinstalled after removing the MAXDIN sure seems to imply that the error is in the MAXDIN unit and not faulty wiring. In fact, isn't one of the big marketing features for the MAXDIN that it was a true Plug and Play install for the Corvette C6 and that you didn't need an interface unit like all other aftermarket radios? Kind of hard to blame it on installation in this situation.

Although it may not seem like it, I really would like to see the MAXDIN succeed, as well as the C5 version, and also the option for a HVAC only touch screen replacement. It is stuff like this that will keep our cars running for as long as possible. I also give credit to the vendor for having the drive to bring this unit to market. Where he loses full marks however is in not supporting a customer fully, especially when the issue is directly involved with someone's potential safety. THAT is totally unacceptable. And if it IS true that he lied about having any new units to send as a replacement and yet turned around and sold said new units to new customers, putting profits above safety, then maybe he isn't so good after all.

Something else for you to consider, although you are not experiencing this issue now, what's to say that you won't tonight, on a long dark stretch of road, or tomorrow, or next week. I would think that ANYONE who has this unit installed should be backing up the OP in his attempt to get the issue resolved with the vendor, not saying "mine works fine, it must be you".

 

It's important to realize what the maxdin is. At its core, it's a cheap Chinese android tablet that's hooked to he car's databus. Did they fully figure out all the communication protocols on that databus? I dunno. But I can tell you communication protocol bugs are super common at my work, and we wrote the damn things to begin with

 

watch his videos and find out!

 

 

This comment is about as useful as a post without pictures.

​​​​​​​Watch who's videos and find out what?

 

hmmm let me think.. talking about Maxdin and Knightdrive TV.... I know..... watch Knightdrive TV videos on youtube, and you can see it was developed properly.. I assume you can use Youtube search?

 

Then explain why the OP is experiencing the issues he is. Blind faith is just that...blind.