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Old Yesterday | 06:42 PM
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garrett123
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Default infotainment screen

i have a 2017 GS3LT
the infotainment screen is black no buttons work and cant use the dash to power it on either, screen only comes on when in reverse for cameras but cannot use radio or anything.
please help lol.

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Old Yesterday | 06:57 PM
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Originally Posted by garrett123
i have a 2017 GS3LT
the infotainment screen is black no buttons work and cant use the dash to power it on either, screen only comes on when in reverse for cameras but cannot use radio or anything.
please help lol.
Lots of threads on the forum about this...I have reviewed them myself as my 2019 has been doing the same thing on & off the past 2 years. It seems to be a battery issue - mine is the original at almost 7 years old, but I store the C7 in the winter with the battery tender, and the battery is still good & strong to start the car. However, if I don't drive it for a week for example (rare but sometimes it sits in the garage), then the screen goes either blank when I restart it...or one or more of the temperature & time go off...which effectively shuts down the unit also and you can't turn it on.

I decided to keep running the battery for now...once it starts getting worse or it's having a harder time starting the car, I'll swap it out.

Last edited by rfh928; Yesterday at 06:58 PM.
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Old Yesterday | 06:58 PM
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yea i actually replaced the battery recently but the issue was still happening before the replacement
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Old Yesterday | 09:47 PM
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The connectors behind the dash (you can get to from under down by the throttle) was my issue. They just came loose, unplugging completely and plugging back in and yes been good for about 50k miles.
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Old Yesterday | 09:54 PM
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Moved to C7 Tech for further discussion.
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