Couple Weeks and nothing from RPI Designs? APR Carbon Aero Parts...
05-30-2018, 06:19 PM
#1
Pro
Thread Starter
Couple Weeks and nothing from RPI Designs? APR Carbon Aero Parts...
Ordered some APR Carbon Aero pieces from RPI Designs a couple weeks ago and haven't heard anything besides an order confirmation. Have emailed and used contact us page several times. Anybody have any similar experience? Wondering if I need to stop the AMEX payment...
05-31-2018, 12:50 AM
#2
Pro
Call APR directly to get the status. I had several items on order through APR and had the same situation with delays. I called APR and explained I ordered from RPI and they were able to give me the current status on the parts and the reasons for the delay. My guess is the parts are backordered or delayed from APR. They can even verify for you that RPI made the order for you.
Ordered some APR Carbon Aero pieces from RPI Designs a couple weeks ago and haven't heard anything besides an order confirmation. Have emailed and used contact us page several times. Anybody have any similar experience? Wondering if I need to stop the AMEX payment...
06-01-2018, 10:23 PM
#3
Team Owner
Member Since: Jan 2007
Location: cookeville tennessee
Posts: 28,846
Received 1,762 Likes
on
1,529 Posts
ttt
Paul is a great guy I have gotten a ton of parts from him. Some of the parts get out really fast others if he has to get parts in from someone else & then do his work to them. It will take some time for those I have also gotten really good stuff from him.
Like the other guy has said give him a call I think ext 2 he will always pick & talk to you. Again to me great guy.. Robert
Like the other guy has said give him a call I think ext 2 he will always pick & talk to you. Again to me great guy.. Robert
06-03-2018, 09:23 AM
#4
Drifting
1- why not order from APR directly?
2 - this is typical of RPI - read the reviews in the feedback forum, this kind of customer service has been happening for years.
3-Good Luck
2 - this is typical of RPI - read the reviews in the feedback forum, this kind of customer service has been happening for years.
3-Good Luck
06-03-2018, 01:38 PM
#5
Pro
I can tell you why I didn't order directly from APR. The prices were much lower ordering from someone else. If you don't care about your money then by all means order from them. Maybe they have occasional sales but when I made my several thousand dollar purchase they didn't.
06-03-2018, 11:06 PM
#6
Pro
Thread Starter
Call APR directly to get the status. I had several items on order through APR and had the same situation with delays. I called APR and explained I ordered from RPI and they were able to give me the current status on the parts and the reasons for the delay. My guess is the parts are backordered or delayed from APR. They can even verify for you that RPI made the order for you.
Paul is a great guy I have gotten a ton of parts from him. Some of the parts get out really fast others if he has to get parts in from someone else & then do his work to them. It will take some time for those I have also gotten really good stuff from him.
Like the other guy has said give him a call I think ext 2 he will always pick & talk to you. Again to me great guy.. Robert
Like the other guy has said give him a call I think ext 2 he will always pick & talk to you. Again to me great guy.. Robert
I can tell you why I didn't order directly from APR. The prices were much lower ordering from someone else. If you don't care about your money then by all means order from them. Maybe they have occasional sales but when I made my several thousand dollar purchase they didn't.
06-04-2018, 11:18 AM
#7
Drifting
I finally got a reply from RPI. One of the parts I ordered is shipping out ASAP (Supposedly, we'll see on that). And the other part is back ordered and will ship end of June.
This is pretty inline with what I've read. They're a pretty **** poor company until you get in charge of the head honcho(s).
Because APR is MUCH more expensive, saved close to a thousand dollars by ordering from RPI, but I might consider other vendors next go-round.
This is pretty inline with what I've read. They're a pretty **** poor company until you get in charge of the head honcho(s).
Because APR is MUCH more expensive, saved close to a thousand dollars by ordering from RPI, but I might consider other vendors next go-round.
OK - I'll take my lumps. Nothing wrong with saving some money. That's pretty unusual from what I have seen from other manufacturers vs a drop ship reseller. Often the prices are the same.
FWIW - when I was looking around I found that you can buy APR through Amazon - free shipping, a little more expensive than RPI, big savings over APR's web prices and the return policy from Amazon is awesome coupled with free shipping and customer service that will answer you.
06-19-2018, 12:14 PM
#8
Pro
Thread Starter
Alright figured I'd update this thread with info..
I got a reply from RPI a few days after I started this thread and they said that one of the parts I ordered was shipping that day (Only took 2 weeks) and the other part was backordered but should get to me by end of June. I received the one part and all is well. Hopefully I get an update on the backordered part soon. So far, I'm so-so on the transaction...
I got a reply from RPI a few days after I started this thread and they said that one of the parts I ordered was shipping that day (Only took 2 weeks) and the other part was backordered but should get to me by end of June. I received the one part and all is well. Hopefully I get an update on the backordered part soon. So far, I'm so-so on the transaction...