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C7 Carbon? nope.

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Old Feb 4, 2021 | 07:39 AM
  #1  
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Default C7 Carbon? nope.

Wanted to let others know about this before you make a mistake like I did. Pics show the fit quality of their products.
I couldn't fathom installing this on my 95k C8. So I didn't.





Old Feb 4, 2021 | 07:46 AM
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Damn
Old Feb 4, 2021 | 07:56 AM
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After market...usually means you have to "mod" it to fit...get out the Dremel..jmho
Old Feb 4, 2021 | 08:01 AM
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wider angle please, doesnt tell the whole picture
Old Feb 4, 2021 | 08:07 AM
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Many have their products without any issues. And they have excellent customer service - have you contacted them?
Old Feb 4, 2021 | 08:11 AM
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Sorry, these are the only pics I have from the dealer. You can see the gap and the holes not lining up.
The fitment on the side skirts was just as bad. Again, folks can buy from them, I'm just saying it didn't work for me and I'm out 2k or so.
Just trying to help.
Old Feb 4, 2021 | 08:14 AM
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Originally Posted by JABCAT
Many have their products without any issues. And they have excellent customer service - have you contacted them?
Nope. Figured I would get the run around, and it would be my fault or my dealer. Heck, I already have folks on here questioning me.
Maybe I'm the dumb one?
Old Feb 4, 2021 | 08:14 AM
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Originally Posted by ATC399
After market...usually means you have to "mod" it to fit...get out the Dremel..jmho
That's been the general rule in hot rodding for many many years. "Bolt on" really means "re-engineer, and rebuild" to work. But while never using the company in the OP, I seem to recall most people being happy with their stuff, so I really hope this is a one off issue that is quickly resolved.
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Old Feb 4, 2021 | 09:47 AM
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Originally Posted by SuperUber
Nope. Figured I would get the run around, and it would be my fault or my dealer. Heck, I already have folks on here questioning me.
Maybe I'm the dumb one?
I’d suggest contacting them, as I said they have excellent customer service. A gloss black splitter I purchased from them developed a few hairline cracks in the paint, they sent me a brand new one without question & told me I could keep the one I had as a back up.

Btw - if a dealer is installing them, it wouldn’t be the first time dealer techs installed something incorrectly or didn’t know how to install something. The old adage, “if you want something done correctly, do it yourself”, can be applied A LOT when talking about dealerships.

Last edited by JABCAT; Feb 4, 2021 at 09:50 AM.
Old Feb 4, 2021 | 09:58 AM
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I think the dealer is used to installing GM parts. You know, the ones that actually fit.

Old Feb 4, 2021 | 12:31 PM
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Sorry to hear your having issues with these parts. We have just sent you a PM so our team can look in to this right away.

Let us know how we can help.
Old Feb 4, 2021 | 08:44 PM
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Originally Posted by JABCAT
Many have their products without any issues. And they have excellent customer service - have you contacted them?
Originally Posted by SuperUber
Nope. Figured I would get the run around, and it would be my fault or my dealer. Heck, I already have folks on here questioning me.
Maybe I'm the dumb one?
Well, one of the basic guidelines of posting in Transaction Feedback is at least contacting the vendor...

Occasionally, members fail to recognize the importance of exhausting all efforts to settle an unresolved dispute, issue, or concern offline.

Such action can seriously damage the reputation of the business, the owner, their employees, or another member.

Members need to realize that when they create a thread, even if the information is factual, if they have not given the business/owner/member the opportunity to make things right, hundreds of members will still read the thread and walk away thinking less of the business and member, and could hinder future purchases.

Therefore, it is imperative that members contact the business/member via phone, e-mail, or PM to attempt to settle an issue or concern offline and afford them the opportunity to make things right or to clarify what may have gone wrong
Old Feb 5, 2021 | 07:26 AM
  #13  
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Originally Posted by vettebuyer6369
Well, one of the basic guidelines of posting in Transaction Feedback is at least contacting the vendor...

I really figured they would just push me off. Plus I had the dealer install a GM kit that fit like a glove. So even if the send me a new one I don't need it.
Again, maybe my expectations are to high. It has been said this is how aftermarket is. Who am I to question quality?
Hell I don't even have the box for the front splitter.
Paying for return shipping and refunding my money? I don't see it happening.
Old Feb 5, 2021 | 10:03 PM
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Thank you for the reply, we found the order. Regarding this matter, please note that any issues or defects on our products must be reported within 10 days after being delivered for an RMA or refund, the splitter and side skirt set were delivered back on November and December of last year, respectively. However, if you have chance to return the parts, we'll be more than glad to replace them at no additional cost. This is the best resolution we can provide.

We like to apologize again for any inconvenience and we look forward in helping.
Old Feb 6, 2021 | 05:11 PM
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As the vendor has replied (even without the OP asking) this thread can be closed and any further resolution can be completed offline.

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