Rpi designs- rip off
Thread Starter
Advanced
Joined: Oct 2019
Posts: 76
Likes: 49
From: Missouri
Rpi designs- rip off
Beware of RPI DESIGNS and their subsidiaries NAKID PART SALES they are a rip off. Tried to return an item, was sent to customer service
and got a recording that said they would call me back, that never happened back in July and it hasn’t happened again. Beware of these two
companies, they also try passing the buck from one company to another, but they are the same. BEWARE!!
and got a recording that said they would call me back, that never happened back in July and it hasn’t happened again. Beware of these two
companies, they also try passing the buck from one company to another, but they are the same. BEWARE!!
Race Director
Joined: Jan 2014
Posts: 10,709
Likes: 7,102
From: Fulshear, TX
Seems like there's been a lot of negative reviews of RPI lately, which is unfortunate since I believe they used to be considered one of the good upstanding forum sponsors. I ordered an air filter from them last week and it was drop-shipped direct to me from the manufacturer so there's one positive review at least.
Drifting
Joined: Oct 2013
Posts: 1,746
Likes: 1,300
From: Fort McMurray Alberta
2018 C7 of Year Finalist
Yeah I have quite a few C7 products from them from back in like 2017-ish and my experience was fantastic with them. But I've seen a ton of complaints about them the last 2 years.
Administrator
Joined: Mar 2001
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From: In a parallel universe. Currently own 2014 Stingray Coupe.
C7 of the Year - Modified Finalist 2021
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Moved this to Transactions Feedback.
Safety Car
Joined: Dec 2009
Posts: 4,302
Likes: 3,201
From: Oro Valley Arizona
Hmm?
Back in the C6 days, I did business with Ed. He then morphed into Nakid Parts. Story to tell, but no time to tell it. He was a shining star among Vette parts retailers. Then he had his issues. And his son took over. Moved from NY to Las Vegas. Then sold to RPI. RPI was decent back in the day. But a couple of owner transfers have not been kind to them. My last RPI purchase was a horrible deal. The website description and what I received were just not even close to the same. I asked to send it back and got a tough love response. RPI thought it should be good enough if I didn't agree. See ya'. Last rodeo with them.
Race Director
Joined: Sep 2016
Posts: 13,180
Likes: 10,528
Beware of RPI DESIGNS and their subsidiaries NAKID PART SALES they are a rip off. Tried to return an item, was sent to customer service
and got a recording that said they would call me back, that never happened back in July and it hasn’t happened again. Beware of these two
companies, they also try passing the buck from one company to another, but they are the same. BEWARE!!
and got a recording that said they would call me back, that never happened back in July and it hasn’t happened again. Beware of these two
companies, they also try passing the buck from one company to another, but they are the same. BEWARE!!
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Joined: Apr 2013
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Likes: 466
Hi everyone,
I apologize but we just saw this post. If there is an issue, please call us at 888-257-8515. We are open M-F 8am-4pm eastern. You can also send us a personal message on here and we will get to you ASAP
I apologize but we just saw this post. If there is an issue, please call us at 888-257-8515. We are open M-F 8am-4pm eastern. You can also send us a personal message on here and we will get to you ASAP
1st Gear
Joined: Jul 2023
Posts: 1
Likes: 0
Rpi worst company to work with
I've waited 2 weeks for a simple toe rod to ship and when I started getting impatient and called in you quickly realize the customer service option is fake and will hand up on you every time. nun the less I called over 10 times through out the day in their hours of operation and got nothing
I also sent a message on their website with no reply. The next day I called again repeatedly about 20 times between the customer support option and new orders. New orders will occasionally get you to the single ******* with nothing helpful to say working the other line and no supervisor to speak of. I immediately demanded a refund. This company is ABHORRENT and not only will I never work with them again I Recommend no one else ever does
I also sent a message on their website with no reply. The next day I called again repeatedly about 20 times between the customer support option and new orders. New orders will occasionally get you to the single ******* with nothing helpful to say working the other line and no supervisor to speak of. I immediately demanded a refund. This company is ABHORRENT and not only will I never work with them again I Recommend no one else ever does
Platinum Supporting Vendor
Joined: Apr 2013
Posts: 19,329
Likes: 466
I've waited 2 weeks for a simple toe rod to ship and when I started getting impatient and called in you quickly realize the customer service option is fake and will hand up on you every time. nun the less I called over 10 times through out the day in their hours of operation and got nothing
I also sent a message on their website with no reply. The next day I called again repeatedly about 20 times between the customer support option and new orders. New orders will occasionally get you to the single ******* with nothing helpful to say working the other line and no supervisor to speak of. I immediately demanded a refund. This company is ABHORRENT and not only will I never work with them again I Recommend no one else ever does
I also sent a message on their website with no reply. The next day I called again repeatedly about 20 times between the customer support option and new orders. New orders will occasionally get you to the single ******* with nothing helpful to say working the other line and no supervisor to speak of. I immediately demanded a refund. This company is ABHORRENT and not only will I never work with them again I Recommend no one else ever does
Heel & Toe
Joined: Mar 2022
Posts: 20
Likes: 2
From: Molalla, OR
For years I've had great dealings with RPI until this year...
https://www.corvetteforum.com/forums...igns-suck.html
https://www.corvetteforum.com/forums...igns-suck.html
Pro
Joined: Feb 2021
Posts: 589
Likes: 256
From: The Woodlands, TX
I've had a good experience with RPI on everything I've bought from them in the past 3 years. In December I decided to finally buy my painted fluid cap covers. It took a good while to get them, but their website did say 4 to 6 week lead time for painted parts. I knew when I purchased that it was going to take time to get. When they arrived I found that the power steering cap cover was too big. I contacted RPI through messages here on the forum and communication was great. They had my painted replacement cap in about 2 weeks. I ordered the painted intake cover as well. Again.... it took some time to get, but when it came in I was as happy with the paint quality as I was with the caps. I also purchased the painted fuel rail letters, and am currently waiting for them to come it at the moment, and I'm sure I'll be just as happy when they come it. I feel confident that if there is an issue that I can contact RPIDON, and have issues corrected.
Platinum Supporting Vendor
Joined: Apr 2013
Posts: 19,329
Likes: 466
I've had a good experience with RPI on everything I've bought from them in the past 3 years. In December I decided to finally buy my painted fluid cap covers. It took a good while to get them, but their website did say 4 to 6 week lead time for painted parts. I knew when I purchased that it was going to take time to get. When they arrived I found that the power steering cap cover was too big. I contacted RPI through messages here on the forum and communication was great. They had my painted replacement cap in about 2 weeks. I ordered the painted intake cover as well. Again.... it took some time to get, but when it came in I was as happy with the paint quality as I was with the caps. I also purchased the painted fuel rail letters, and am currently waiting for them to come it at the moment, and I'm sure I'll be just as happy when they come it. I feel confident that if there is an issue that I can contact RPIDON, and have issues corrected.
Instructor
Joined: Jul 2018
Posts: 133
Likes: 67
Very happy with RPI Designs. My parts took longer than expected originally as the custom order took 8 weeks. But communication was good and RPIDON gave me updates when requested.
Pics are here Engine Dress Up
Pics are here Engine Dress Up
Learning to Restore a C2
Joined: May 2021
Posts: 169
Likes: 57
From: Tempe, Arizona
R P I Designs LLC
JOSH R. GREENAWALT
1800 SALEM WARREN ROAD
SALEM OH 44460
04/15/2009
1850108
Looks like Josh is still the owner.
Platinum Supporting Vendor
Joined: Apr 2013
Posts: 19,329
Likes: 466
Very happy with RPI Designs. My parts took longer than expected originally as the custom order took 8 weeks. But communication was good and RPIDON gave me updates when requested.
Pics are here Engine Dress Up
Pics are here Engine Dress Up
3rd Gear
Joined: Oct 2019
Posts: 3
Likes: 0
From: Sarasota Florida
Total Rip off
The absolute worst company I have done business with. Sent me a used wrong part instead of a new correct part that I ordered. Customer service refuses to return calls or answer my email. My Visa bank card company has not received an answer from them, so they have given me credit for this transaction and now going after RPI Design.