RPI Designs
03-27-2024, 10:48 PM
#1
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Member Since: May 2009
Location: Port St Lucie Florida
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2023 C6 of the Year Finalist - Modified
2022 C6 of the Year Finalist - Modified
2021 C6 of the Year Finalist - Modified
RPI Designs
I know some have less than stellar experiences with RPI.
Placed my third or fourth order with them yesterday and again, no issues.
I had a few questions before placing my order.
I sent Don a PM - got back to me within a day and put me in touch with Paul from their order department.
Paul answered my questions and suggested I follow up with him with the order number when the order is placed.
Every reason to believe that the order will be here on or before the estimated date.
Confident too that the quality of the work will be 100%.
For me, another good experience with RPI.
Placed my third or fourth order with them yesterday and again, no issues.
I had a few questions before placing my order.
I sent Don a PM - got back to me within a day and put me in touch with Paul from their order department.
Paul answered my questions and suggested I follow up with him with the order number when the order is placed.
Every reason to believe that the order will be here on or before the estimated date.
Confident too that the quality of the work will be 100%.
For me, another good experience with RPI.
Last edited by javaman; 05-25-2024 at 09:57 AM.
05-25-2024, 10:13 AM
#2
Drifting
Thread Starter
Member Since: May 2009
Location: Port St Lucie Florida
Posts: 1,988
Received 568 Likes
on
380 Posts
2023 C6 of the Year Finalist - Modified
2022 C6 of the Year Finalist - Modified
2021 C6 of the Year Finalist - Modified
Quick follow up on my post above re RPI.
The initial estimate of 4-6 weeks for my caliper covers turned to 8-10.
I expressed my disappointment in that and after a bit of back and forth,
RPI assured me that they would keep to the original time frame.
I'm happy to say the pieces in fact did arrive at the 4-week mark.
Two of the covers looked great - paint and clear coat were perfect.
The other two arrived damaged.
Deep scratches were on one and the other had a small white spot on the lower left of the cover.
RPI said this had to have happened in shipping, as they would never have left the paint shop in that condition.
RPI issued a return shipping ticket and off they went.
I worked with Brandy on the return - Brandy assured me they would get them back to me without delay.
Brandy was true to her word (Brandy was also great to work with) - they came back in less than two weeks and were perfect!
All and all, another good experience with RPI for me.
The initial estimate of 4-6 weeks for my caliper covers turned to 8-10.
I expressed my disappointment in that and after a bit of back and forth,
RPI assured me that they would keep to the original time frame.
I'm happy to say the pieces in fact did arrive at the 4-week mark.
Two of the covers looked great - paint and clear coat were perfect.
The other two arrived damaged.
Deep scratches were on one and the other had a small white spot on the lower left of the cover.
RPI said this had to have happened in shipping, as they would never have left the paint shop in that condition.
RPI issued a return shipping ticket and off they went.
I worked with Brandy on the return - Brandy assured me they would get them back to me without delay.
Brandy was true to her word (Brandy was also great to work with) - they came back in less than two weeks and were perfect!
All and all, another good experience with RPI for me.
05-26-2024, 01:36 PM
#3
Platinum Supporting Vendor
Quick follow up on my post above re RPI.
The initial estimate of 4-6 weeks for my caliper covers turned to 8-10.
I expressed my disappointment in that and after a bit of back and forth,
RPI assured me that they would keep to the original time frame.
I'm happy to say the pieces in fact did arrive at the 4-week mark.
Two of the covers looked great - paint and clear coat were perfect.
The other two arrived damaged.
Deep scratches were on one and the other had a small white spot on the lower left of the cover.
RPI said this had to have happened in shipping, as they would never have left the paint shop in that condition.
RPI issued a return shipping ticket and off they went.
I worked with Brandy on the return - Brandy assured me they would get them back to me without delay.
Brandy was true to her word (Brandy was also great to work with) - they came back in less than two weeks and were perfect!
All and all, another good experience with RPI for me.
The initial estimate of 4-6 weeks for my caliper covers turned to 8-10.
I expressed my disappointment in that and after a bit of back and forth,
RPI assured me that they would keep to the original time frame.
I'm happy to say the pieces in fact did arrive at the 4-week mark.
Two of the covers looked great - paint and clear coat were perfect.
The other two arrived damaged.
Deep scratches were on one and the other had a small white spot on the lower left of the cover.
RPI said this had to have happened in shipping, as they would never have left the paint shop in that condition.
RPI issued a return shipping ticket and off they went.
I worked with Brandy on the return - Brandy assured me they would get them back to me without delay.
Brandy was true to her word (Brandy was also great to work with) - they came back in less than two weeks and were perfect!
All and all, another good experience with RPI for me.