Summit Racing Issues??
Thread Starter
Race Director
Joined: Mar 2016
Posts: 14,289
Likes: 8,091
From: Napa Valley California
Summit Racing Issues??
I’ve been trying to order parts from Summit Racing for the past several days but I can’t put items in the cart, can’t place an order and can’t get into my account.
Is anyone else having problems?
I read that if you don’t approve to use their cookies and approve their new privacy policy which allows them to use and sell your personal information they will no longer allow you to order on line and will delete your account information.
Has anyone found this to be true?
If so, they just lost a loyal customer that been with them since they first opened.
Is anyone else having problems?
I read that if you don’t approve to use their cookies and approve their new privacy policy which allows them to use and sell your personal information they will no longer allow you to order on line and will delete your account information.
Has anyone found this to be true?
If so, they just lost a loyal customer that been with them since they first opened.
Pro
Joined: Apr 2010
Posts: 571
Likes: 237
From: Carson Valley
I've had no problems but then I don't pay attention to the cookie and privacy notice.
I click the button that makes it go away so I can look at the parts.
I did not realize they wanted to sell my info... I guess that's what I get for ignoring the notices.
Can you make a phone order?
I click the button that makes it go away so I can look at the parts.
I did not realize they wanted to sell my info... I guess that's what I get for ignoring the notices.
Can you make a phone order?
Thread Starter
Race Director
Joined: Mar 2016
Posts: 14,289
Likes: 8,091
From: Napa Valley California
I plan to call them tomorrow to see what the deal is.
I’ve emailed their customer service section who can’t see any problems with my account.
I’ve deleted the app twice and reinstalled but it’s a no go at this point.
I can log into my account with my phone but only if I agree to let them share my information.
I’ve always ordered by phone but started on line because I could order 24-7 so I’ll go back to doing it by phone if needed.
I’ve emailed their customer service section who can’t see any problems with my account.
I’ve deleted the app twice and reinstalled but it’s a no go at this point.
I can log into my account with my phone but only if I agree to let them share my information.
I’ve always ordered by phone but started on line because I could order 24-7 so I’ll go back to doing it by phone if needed.
Race Director
Joined: Nov 2006
Posts: 13,146
Likes: 7,758
From: Sunshine Coast, Queensland, Australia
2025 C3 of the Year Finalist - Modified
2024 C3 of the Year Finalist- Modified
2022 C3 of the Year Finalist - Modified
Cruise-In VIII Veteran
I just tried their site. No issues. But their overseas shipping has gotten ridiculous. So I'm not ordering.
Race Director
Joined: Mar 2017
Posts: 11,885
Likes: 4,468
From: Virginia
Not Summit, but I've had several vendor purchases fail. I'm sure a lot of them use the same backend, and if AWS, or whatever it is, is having a bad day, that might be your problem.
Otherwise, try to turn off your VPN, and/or try a different browser.
Otherwise, try to turn off your VPN, and/or try a different browser.
Navigator
Joined: Jul 2024
Posts: 9
Likes: 4
From: Apollo Beach, Florida
Summit is a mess
I've had a lot of problems with Summit over the last 10 days or so. I do all my shopping on line since I am deaf. I believe they are working to enhance their security and have gone way overboard. For awhile they were blocking my IP address which made their site unusable. (I use Safari with "Private Browsing" and "Hide my IP" and that is not going to change). They have apparently resolved the excessive blocking of IP addresses but I still come across a lot of CAPTCHA's. I buy a lot of car parts and virtually all is available from other sites so that is my solution.
Race Director
Joined: May 2006
Posts: 18,653
Likes: 2,557
I plan to call them tomorrow to see what the deal is.
I’ve emailed their customer service section who can’t see any problems with my account.
I’ve deleted the app twice and reinstalled but it’s a no go at this point.
I can log into my account with my phone but only if I agree to let them share my information.
I’ve always ordered by phone but started on line because I could order 24-7 so I’ll go back to doing it by phone if needed.
I’ve emailed their customer service section who can’t see any problems with my account.
I’ve deleted the app twice and reinstalled but it’s a no go at this point.
I can log into my account with my phone but only if I agree to let them share my information.
I’ve always ordered by phone but started on line because I could order 24-7 so I’ll go back to doing it by phone if needed.
1967 Pedal Car Champion
Joined: Mar 2020
Posts: 8,998
Likes: 4,152
From: US-PNW
I don't use a tablet or phone for ordering, so can't offer advice there. Whenever I run into website problems with my laptop, I clear the cookies and restart the browser. Usually fixes these sorts of ordering glitches.
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