Karson1

Bought a new 2017 GS CE and the dealership advised it is not eligible for the Costco/Chevrolet holiday discount pricing. I bought the car anyways, got home, and called Costco. They said the dealership was basically full of crap. Costco advised they would call GM and the dealership to get this resolved. I just wonder what's next, time will tell.........

dmhines

Dealer isn't required to honor GM employee or supplier pricing. And you already signed contract for MSRP I assume.

Zaphod B

OP, are you expecting to get money back?

L8ter

You are correct sir, this should be interesting.

slickstick

Sounds like he thinks dealers price match and refund

Rocky51

if you are referring to the GS Collectors Edition, they are only building 1000 of those (850 to US dealers), so I'm not really surprised that no discounts are available.

Karson1

I do realize a refund isn't coming, but just would like to see where this goes. Costco says that the dealership is required to issue supplier pricing based on what they say. I did realize the CE is usually MSRP and I knew I was going to pay it, so no biggy. Worst case I have a 700.00 Costco gift card coming.

Rooster OG

Doesn't hurt to ask!

Karson1

No it doesn't, I can tell you Costco seemed very concerned and got management involved.

rkhegler

Get it in writing!

Rebel Yell

It's for sure you would get zip if you didn't ask. Good luck.

ZenicaPA

Costco is generally very good about these things and will honor it from their end.
As for a dealer? well, you've already set your expectations accordingly.

obxchartercaptain

...Nothing ventured nothing gained

Saint_Spinner

oh boy...this should be interesting. If costco is in the right, that dealer is in big trouble. Depending on how many strikes, I wouldn't be surprised if they lose their deal in working with costco...

Karson1

I've read that by 2019 Costco will be the largest dealership in the nation, they do make it easy, but we shall see how this all unfolds.

dvilin

tcinla

I purchased my 1LT yesterday. The finance guy did told me about the Costco program which I didn't even know about. He also did the paperwork. By the time I drove my AWESOME car (man... That V8...) home, I had an email from costco waiting on me. Here's the text... Did I mention that V8 ? I never had one before. It's..... hypnotizing :

Thank you for purchasing a vehicle during the GM Holiday Sales Event!

Costco Auto Program has received your redemption form.
What happens next?
Once we receive purchase verification from General Motors, we will notify you by email that your phone survey is ready. Note: Purchase verification from GM can take three to four weeks from the time your redemption form was received by Costco Auto Program.

After you have completed the survey, the Costco Auto Program will process and mail your Costco Cash Card. Please allow up to eight weeks for Cash Card delivery.

If you have any questions, please contact a Promotion Specialist at (888) 211-5977.

Sincerely,
Costco Auto Program

Zaphod B

Good luck, Karson1 - let us know how it turns out.

Vetteman Jack

Hope it all works out for you. Post up the results.

AORoads

I just read the fine print in Costco's magazine. The deal applies to "participating dealers," which is the same language by GM to all dealers regarding Supplier pricing. Meaning, a dealer can refuse to participate but then can't give any Supplier price, under the program, on any model in their dealership, as I understand it.

That does't mean they can't give the price at all; it just means they aren't bound by the GM deal terms. So, if the Costco rep is certain that your dealer IS participating (say, has already made a deal on a GM car using the Costco program), then the dealer has problems. If not, the dealer won't get hassled, and the OP won't get anything.