Kenwood Bluetooth issues
Thread Starter
Drifting
Joined: Jul 2006
Posts: 1,564
Likes: 4
From: Brookfield Wisconsin
Kenwood Bluetooth issues
Anybody ever have issues with these units and Bluetooth KCA-BT200 and KDC-X492?
My phone either gets locked up or the Bluetooth works when it wants too.
My phone either gets locked up or the Bluetooth works when it wants too.
Safety Car
Joined: Sep 2006
Posts: 4,364
Likes: 408
From: Greer, SC
Make sure you have the latest firmware which is 1.70. Unfortunatly this may not solve your issue. The BT200 has issues with several phones. Mostly I have heard of complaints from Blackberry owners. I have a Storm that so far has worked fine with both my DNX5120 and DNX6140.
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Drifting
Joined: Oct 2006
Posts: 1,773
Likes: 2
From: San Diego CA
I would start by upgrading the software.
I had a problem with the BT-200 attached to my Kenwood 5120.
I contacted Kenwood customer support via internet and they sent me the proper updaters and instructions.
I updated the software in the Kenwood Unit, done by making a CD, and upgraded to version 2.4.0
I updated the BT-200 unit, must be done on a PC computer (laptop) via bluetooth, and upgraded to version 1.7.0
It still would not work properly with my Verizon LG, Chocolate 3 (VX-8560). Kenwood sent me the list of compatible phones. It showed the Chocolate 2 (VX-8550) and I was told any of the 8500 family should work.
My VX-8560 would pair to the unit, show my phonebook, allow me to make or receive a call, but whenever I would hang up, it would freeze the Kenwood at that screen. I would have to shut off my phone and "restart" it and the Kenwood would work properly until I hung up from another call......
I ended up dumping the LG phone and getting a Motorola from the Kenwood list. The Motorola and my girlfriend's Samsung work well with the system, although the Motorola does take about 3 minutes to show the phone book.
Good Luck....
Thread Starter
Drifting
Joined: Jul 2006
Posts: 1,564
Likes: 4
From: Brookfield Wisconsin
I am on a Macintosh hard to upgrade that way.
I know a lot of Windows users and they do not have Bluetooth and find it funny how they make it so difficult to upgrade the stuff they sell.
Probably the last Kenwood I will buy and recommend.
I know a lot of Windows users and they do not have Bluetooth and find it funny how they make it so difficult to upgrade the stuff they sell.
Probably the last Kenwood I will buy and recommend.
Drifting
Joined: Oct 2006
Posts: 1,773
Likes: 2
From: San Diego CA
I really love the Kenwood other than the initial glitches........
Their Garmin NAV system is great......
Burning Brakes
Joined: Feb 2004
Posts: 1,229
Likes: 0
From: Kansas City MO
Unfortunately that's what happens when you team up with other companies to produce your products. The Parrot bluetooth software is a proven leader in the industry and now Kenwood and Alpine have chosen to use Parrot's software instead of their own. But now they have to play by Parrot's rules. Parrot has a certain way to update their software and Kenwood can't do anything about it. If it were up to Kenwood, I'm sure it would all be USB updates like they do for their own firmware updates.
Le Mans Master
Joined: Nov 2004
Posts: 8,718
Likes: 20
From: Dyer IN
Cruise-In IX Veteran
Thread Starter
Drifting
Joined: Jul 2006
Posts: 1,564
Likes: 4
From: Brookfield Wisconsin
I dont have a PC to even do this. I think I found a guy with a laptop and Bluetooth. If not I can cruise on down to you.
I just remembered I have virtual PC on my Mac laptop, I am going to see what it can do.
I just remembered I have virtual PC on my Mac laptop, I am going to see what it can do.
Thread Starter
Drifting
Joined: Jul 2006
Posts: 1,564
Likes: 4
From: Brookfield Wisconsin
Kenwood just emailed me back and said people with Macintosh have been able to update with their Bluetooth. I just went through my Bluetooth program on my Macintosh and it looks like it may do the job.
Later in the week I will give it a shot.
Thanks for the help offering to help me with the programming or sending me the dongle, I will let you know if I need it or not.
Thank you!
Later in the week I will give it a shot.
Thanks for the help offering to help me with the programming or sending me the dongle, I will let you know if I need it or not.
Thank you!