What in the world were you thinking when you sent me a 3" drive shaft with a rear 1350 ujoint to fit a C1? Your drive shaft expert asked "what diameter, length and ujoints are required", after the 1st very late drive shaft. I pointed up that their ad said "Engineered To Fit". The second drive shaft was just as bad except they made it 2 1/2" diameter. Keisler was using their customers as test (or beta) site. It still pisses me that they call it "Perfect Fit" .... no way for a C1. The bigest burn was always talking to that lying BS'ing broken record Sales Manager guy Grey. He must have a stake in the company or Keisler would have sent him packing a long time ago!

 

John do not hold back let us all know how you feel.lol

 

This whole thread started because Keisler wanted to make an example of a CUSTOMER who dared to call and ask for something free. They wanted to make sure other CUSTOMERS did not start calling.

Let's not take this thread off subject

 

6iwon:
The replacement gear is on the way. Should take about 2 days to get to you. Let me know how this one works out.
Richard

 

I do thank you for the advice If I may...1. this thread was started by our salestaff advertising a sales promotion(see post #1). Not long after that someone called in that ordered a couple of months back and wanted the free bellhousing or clutch so post #4 was entered so that hopefully would discourage past customers from doing the same. 2. As for the exchange bewteen Duntov and myself, we sent PM's and I think it was cleared up. By the way, he is a not a customer.
3. Johnfromventura chimed in as he always does on a keisler thread to "share his story". No problem, he has every right to do that. He was a customer of ours that we could not satisfy and subsequently ended up refunding his money. If I recall correctly, we were called out Petez and both Gene and myself responded looking to understand what he was asking. From there, it turned into this
The one thing I have learned is because I post here as a representative of Keisler, I have to be "politically correct". The forum member does not. I try to let Petez know in my first response to him, that the business plan he speaks of is implemented by us on a daily basis. Have we had issues, sure, but we are working hard to correct them so they don't repeat themselves bu that doesn't stop certain guys from jumping us. The back and forth between Duntov and myself started partially because I did not understand that quoting someone was akin to "calling them out". For that, I am sorry. I was actually agreeing with him and simply trying to expand on part of what he stated. My mistake.
If you'll notice also, I took the time from defending us to help out a customer with a speedo gear issue(61iwon). I have always said that i am here to help anyone out who needs it and that's all I am trying to do.
Richard

 

The thread actually started as Keisler was giving a discount..

HELLO...Let's start bashing the guy fot it.. quite frankly most of the posts sound as if the folks don't live in the real world.. Things happen.. Backorders happen.. It's a good product, most people are happy with it.
I doubt there are very many people who install it within 24 hours of receiving it.. or even within a week of getting it. (give me a break.. maybe 5% of the people..if that) Heck they give you up to two years to install it before the warranty kicks in... Who else does that.. Most of these cars are 40 years old +

Myers racing has a 2-3 week backorder on IFS kits(at least a few weeks ago) SSBC has a 2 month plus backorder on their m/c's Why not start a post and start bashing them (Oh yea, they probably aren't forum supporters, why bother)

Quite frankly... those spending their time bashing must really not have a lot of better things to do.

Keisler makes Tremec kits for a whole lot of cars NOT just vettes. Run the numbers guys...56-62 maybe 50,000 production, maybe 30,000 left?? MAYBE?? 63-67 how many left.. 40,000??
They made 250,000 Camaro's a year from 67-69.. in three years.. 3/4 million cars.. I am sure the survivors outnumber all vettes 56-67.
Not to mention the other chevy's they make the tranny for.
They are not just catering to YOU.. I know it's a hard concept. but if the vette world was there only source of customers, they would still be working out of the garage.

No, you are not the center of the universe with your bashing, just another vette owner who thinks the world revolves around you.

 

Richard, thanks. I got a notice from Fedex that it had been shipped.

I hope I still have some decent weather to put a few miles on and have an accurate speedometer. I wish I would have called you earlier this year.

I will be working with another Vendor, Dewitts to straighten out my overheating issue. Going to add the electric fan kit to my Dewitts radiator, wish I would have used his product the first time. Radiator is great, just have some airflow issues. The fans put on don't move enough air through the radiator. Cools good when I go on the highway and get the air moving even on some of these Nebraska 105 degree days.

A comment on Keisler: I was a little apprehensive when purchasing my 5 speed because there were some posts that had problems getting their gear from them. I gave them a chance because I felt after talking with Shafi that they were ironing out some growing pains. I think they did have some issues and from my limited knowledge of most of the recent posts they have improved. I have had no problems in my dealings with Keisler. But I can understand the frustrations that come out of waiting for your product or parts not fitting correctly. Companies survive if they handle business appropriately and address problems by improving the process and the issues become less frequent.

I hope they continue to improve their product and service. Many companies have problems early in the stages of new products. It appears GM had some problems with the early corvettes, remember they had trouble selling all of the 1954 Corvettes, with a third of them left at the end of the model year.

Have a good day all, enjoy the late season weather and drive your cars. Dave

 

Richard,

Not for nothing buddy, but get your facts straight before bringing me into this again. I WAS a customer. As a matter of fact i have spoken to you on the phone numerous times. A customer that was lied to repeatedly. I would leave messages 5 times a day and never hear back. I finally gave up and just bought the stuff to make your perfect-fit kit work. I have your setup in my car now.

I was told six weeks for delivery. It turned into 8 months. When it did finally show up it was missing everything. I never got the driveshaft. You sent me a yoke which was incorrect as well. In the end the trans and shifter were the only product of yours that I used and I still had the wrong yoke and no driveshaft.

In that time I wasted countless hours trying to get someone on the phone.

After buying into the perfect-fit hype I talked my friend into ordering one at the same time. You told us both that our CC would not be charged until the kits shipped and that we would be called before they ship. You hit both credit cards and shipped both kits without a phone call.

My buddy was out of town and his sat outside for two weeks. The kit was far from a perfect-fit. You seem to be telling people of possible problems they may encounter now so I won't go into that.

Last year we had another problem that wasted my time and you lied to me some more. Even when caught in the lie you wouldn't face facts or admit the truth.

I was done with this thread, but you dragged me back in with more nonsense.


"Get your facts first, then you may distort them as you please"

 

My mistake... Didn't know or recognize "Hud Bannon"
Richard

 

Lets start here.

Keisler changed the theme by bashing a customer trying to make him look stupid for asking a question. All he had to post was that this offer only applies to sales made after a specific date. Calling out the customer like that served no purpose.

Meyers Racing, SSBC and almost every other company tells you there is a backorder. Keisler has been known to take your money and lead you down the primrose path only to leave you hangin with no kit or missing parts, this is obviously not always the case, but it has happened. I suggest you do a search and check out Keislers past issues before spouting off like an idiot.

Like I said earlier, a problem once or twice is an anomaly, same issues 20-30 times shows a trend.

The numbers nonsense paragraph is just so stupid it isn't even worth debating. Talk about someone not getting a concept

The Vette owner comment was just pathetic. Shows exactly what you are.


Here's a little quote you might want consider before posting in the future.


"It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt"

 

This world is so full of crap, a man’s gonna get into it sooner or later whether he’s careful or not


You don't know Hud Bannon ?

 

Duntov, You are on target. A few months ago I put up some info about my T5 conversion just trying to share some info. It was no time before someone from Kiesler was on there demeaning the deal and comparing it to something that might be found on the Chevette Forum.

We all know that a T5 is not a Tremec, but it seems very unprofessional to me for someone in the business of selling transmissions, to trash a hobbyiest trying to share info about alternative solutions to the same problem.

SSS

 

I am sure we are not fools here. We are very proud of the product we offer and as I said before these problems are in the past. I can clearly see a difference in normal post's here that we have been getting it right.


Have a Good Day

I am throwing my shovel away

 

This is great time for a and some lol.

 

Duntov.. you proved my point...BTW, I didn't see ANY post here about YOUR experience with Keisler.. You just jumped on the bandwagon and ran with it.. If YOU have no experience or personal comments, perhaps you should keep your opinions to yourself. There are two sides to every story, and then there is the truth... My personal dealings with Keisler have been nothing but up front and honest.. they have always been on the phone if I had a question, supplied all the parts I needed in a timely manner, and follow up questions (even two years later) have been no problem. That is my experience with them, and I CANNOT speak for others experience..

 

Gene you and Richard sure have a way with garbling the quote deal on me.

The fools reference was in response to Timbo79's nonsense post and not directed at Keisler.

As far as the trans and shifter go, after all the BS in the end they work pretty well.

Like I said earlier, based on the info in recent threads the earlier problems seem to have been solved for the most part. I feel I would be remiss in not offering feedback of my experience to fellow members when the issue comes up.

You are right, as a vendor you are held different standard. This is no different from how it is for any of us when we're at work. On the forum I can post first and think later with no repercussions other than tweaking someones nose out of joint and have them upset with me. At work I have to think before I speak because I'm not just representing myself , but my company as well. If I offend someone I could lose a customer or my job. Same as you guys.


I noticed after the beating you took in the thread silverslashstreak posted about that you've changed your tune a little when referencing someone else's swap and posting "however you go it will be the best mod you have ever done" rather than trashing their swap.


When representing your company think about what you're saying and how it could be interpreted before you post it.

Good luck and have a nice day as well.

 

Reading is fundamental. Try this.

 

I, for one, believe this entire post is now reduced to 'picking fly-poop out of a pile of pepper.' It has lost 'it's' objectiveness.

Most early and subsequent posts here have been an assortment of past sets of undeniable factors, a bunch of 'ruffled-feathers' and 'close-minded,' rigid mental attitudes, only extended to prejudiced reasoning.

Forget the 'past' stuff ... get over it!!! Let all of us ... customers and vendors alike ... work within the 'present' moment as this is the only time that the collective 'we' have control over. If a person is not able to do so or become positive and objective, then learn a different attitude.

This post has been most revealing as it seems to have brought out the 'ugly' side of both sides. Is this a fair assessment??

A mentally healthy, with a present day solution, is to move forward with trust, respect and an open mindset.

Give Keisler the chance to represent their great product with complete integrity, sincerity and candor. Forget whether or not that may have happened sometime ago ... forget the old stuff .

Given the apparent torture of this thread, all of us must stop to initiate a sanguine mind-set and coordinate our wrist-watches to this date of 11/8/2006 at 6:13 P.M. From here on, events, commitments, discussions and stuff in general will be met with dignity for all .

Respectfully,

Pete

 

Pete how is the weather on Mars lol. Sounds good though.

 

Very Well stated. Thank you Pete