TC233

I recently purchased a amazingly pure 1963 Corvette Fiberglas Dash. I had it shipped from the East Coast to Montana. The Dash was packed in popcorn and a cardboard box. Total weight was 21 pounds.
Paid the shipping and it arrived safely, thats the good news

The bad news is in transition the shipper billed me an additional $1056.44 because he said and I quote " the box was 86 pounds overweight".

Well we figured out what he did. He strapped the dash/box to a pallet then weighed it and is trying to bill me for the weight of dash+Pallet.

So whats the point?

The point is, I need a Spec sheet to give to UPS to prove that the dash weighs what it weighs. I am guessing somewhere around 12 pounds and the popcorn+ box is another 9 pounds.

Anyone know how to find a spec sheet for an empty dash? i need it or I do not get back my $1056.44
Any help is appreciated. So far nothing on Google that I can find for specs and weight??????
Here is a pic

Frankie the Fink

Not sure what GM document would have the weight of that particular piece. However, the shipper's approach to the matter is beyond ridiculous.

jimh_1962

Maybe next time, (not sure if it is available in Alberta) use greyhound.

Years ago (2003), I had a similar thing happen to me. I bought a front clip from someone in the Tampa area. He got a quote from the freighter (train) which was 300.00. I drove to the train depot and picked up the freight. They charged me 1200.00. I was irate since the weight and size was quoted correctly. Reluctantly, I paid for the shipping then loaded up the front clip into my truck pretty much by myself. I never felt it was the sellers fault since he sent me the quoted paperwork with the order. Just my experience...

You could take a picture of it with a small child holding up the item. That should be proof enough to show the weight.

TC233

Its never about customer service, its always about the money!

TC233

GM Part number appears to be 3842048

426 Hemi

I went to ship a pretty large box that didn't weigh much. Cost a lot. Guess there's something called dimensional weight. Basically the weight us increased according to how larger the box is. Bassically my 43x24x12 box went from 20 pounds to 89 pounds:

https://www.ups.com/content/us/en/re...im_weight.html

TC233

Thats true. But, I filled in the data necessary and received a price quote from UPS. The box was 64x20x20 and weight was 21 pounds. They quoted me $299 and I paid it.
The box was picked up. Actual dimensions and weight were 62x19x19 but wanted to ensure I was accurate, weight was 20.5 pounds.

Then someone decided to strap it to a pallet, and thats where the story begins with me losing $1056.44 additional money.

gbvette62

I can't imagine the pallet weighed 86 pounds. I'm guessing what you're dealing with is "dimensional weight". UPS and FedEx both use to forms of measurement for determining the cost to ship something. One is the package's actual weight, and the other is dimensional weight, where they calculate a theoretical weight for a package, based on it's outside dimensions. Which ever is higher, is what they charge. UPS has additional charges over packages over certain total dimensions, and limit packages to a dimensional weight of 165 pounds (total of the length and girth combined). They also have a maximum length limit of 108 inches.

When you say the "shipper" put it on a pallet, who are you referring to; UPS, a UPS Store, a Mailboxes Etc store, the seller? You probably should start with whoever put it on the pallet, and find out why.

I can tell you that UPS doesn't care what the dash, or the box it was in weighs. If UPS shipped it on a pallet, that is what they are going to base their charges on.


Sorry, I was typing while you were posting that you were a where of UPS' practice of charging dimentionally.

426 Hemi

86 pounds total minus 21 pounds for the dash makes the pallet 65 pounds. That's a heavy pallet.

Man what a mess, I sure hope things can get straightened out.

GTOguy

Hang it from a fish scale and shoot a photo of it.

TC233

Hardwood pallet weighs 84 pounds. Thats been confirmed.
UPS can put it on a pallet all they want, but the quote was given for dimensional data and weight.....If they said the quote was $1356.44 I would not have taken the contract

TC233

Nope, they charged me $1056.44 for being 86 pounds overweight. So they weighed pallet and package and it must have come to 107 which would normally mean my ego is being stroked because I can lift the package with one hand and spin it above my head. But alas, I am almost 70 so ego is irrelevant but $1056.44 is

TC233

Did that, actually sat it on a regular scale and sent them the picture. But I think I will have to take it to Puralotor or Fedex here and have them certify its weight. We do not have a UPS in this town.

67pete

Did you call the seller and ask them if they mounted it on the pallet ?

TC233

The item was sent from the seller to a company called PaKMail. They package things up for transit. They did not attach the box to anything and handed it to the UPS driver as is. He then strapped it to the Pallet. Then when it was transferred to a another truck the shipper at that next station weighed it and wrote up that it was overweight and withdrew the funds against the contract.
When you sign with UPS etc you sign an agreement that if the package is not as stated, they can retrieve the necessary difference. I was in Phoenix and the package was going to Montana. Gave them my Visa Number... and poof 6 days into the transit my bank acct was hit for the extra $1056.44

jrm5657

sounds like it ended up with UPS Freight instead of UPS Ground. I don't think Ground would ever put anything on a pallet for any reason. Freight like to have things on a pallet, because the majority if not all of their handling is done on a dock with forklifts.

Just another reason to use FedEx!!

phil2302

I think your best option may be to challenge the charge with Visa.
Contest it and refuse to pay it.
I dont know what the track record with Visa is with things of this nature but I have never been let down by Amex.

jimh_1962

Yep!

hope2

Agree, protest the charge and at least let them work for it. You have a reasonable chance to win, imop.

TC233

Update- So I called UPS in the US and talked to customer service. They said they charged Volumentric weight as someone mentioned above. So I took that information to FreightCenter. They then requested the paperwork from UPS and what UPS furnished them was not Volumetric. They measured the box as 64x25x34.5 the box actually measures 62x19x19 but I gave them 64x20x20 as the "safe measure for the quote".
So, the 64 they must have taken from the invoice. The 25 must be the box sitting on the pallet.....but 34.5? tried to see if any pallets are 34.5 but could not really find any. Now, if it was a 34.5 pallet...there is no way it weighed 80+ pounds. So I have talked to Visa and will go that route because to be honest I think UPS is screwing Freightcenter around and FreightCenter is screwing me around. So VISA attack is next.