Problems With Ecklers Parts
Thread Starter
Pro
Joined: Feb 2006
Posts: 529
Likes: 0
From: Waco TX
Problems With Ecklers Parts
I ordered some parts over two weeks ago and was surprised at how long it took for them to arrive. A coil bracket and ignition shield kit were among the parts that I ordered.
I was very surprised at the low quality of the coil bracket, I'll basically have to bend it to make it work as the mounting flanges are not straight and it more oval than circular where the coil mounts.
As for the ignition shield, one of the heat sealed mounting tabs was broken and one of the mounting brackets was bent. I was even more surprised to find "Paragon" labels on the packaging.
I hope Ecklers is good about standing behind the quality of their parts and exchanging them.
Any advice on a better vendor to use in the future?
I was very surprised at the low quality of the coil bracket, I'll basically have to bend it to make it work as the mounting flanges are not straight and it more oval than circular where the coil mounts.
As for the ignition shield, one of the heat sealed mounting tabs was broken and one of the mounting brackets was bent. I was even more surprised to find "Paragon" labels on the packaging.
I hope Ecklers is good about standing behind the quality of their parts and exchanging them.
Any advice on a better vendor to use in the future?
Le Mans Master
Joined: Jan 2004
Posts: 8,295
Likes: 30
From: one night in Bangkok you are never lonely
Have you contacted them yet? There have been many posts on this subject including one last week. Also there have been discussions about other vendors on this forum. The best is always to give the vendor a chance make it right before beating them up in an open forum.
My $0.02.
My $0.02.
Le Mans Master
Joined: Nov 2001
Posts: 8,783
Likes: 1,937
From: LONG ISLAND
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Originally Posted by 724544SPD
I ordered some parts over two weeks ago and was surprised at how long it took for them to arrive. A coil bracket and ignition shield kit were among the parts that I ordered.
I was very surprised at the low quality of the coil bracket, I'll basically have to bend it to make it work as the mounting flanges are not straight and it more oval than circular where the coil mounts.
As for the ignition shield, one of the heat sealed mounting tabs was broken and one of the mounting brackets was bent. I was even more surprised to find "Paragon" labels on the packaging.
I hope Ecklers is good about standing behind the quality of their parts and exchanging them.
Any advice on a better vendor to use in the future?
I was very surprised at the low quality of the coil bracket, I'll basically have to bend it to make it work as the mounting flanges are not straight and it more oval than circular where the coil mounts.
As for the ignition shield, one of the heat sealed mounting tabs was broken and one of the mounting brackets was bent. I was even more surprised to find "Paragon" labels on the packaging.
I hope Ecklers is good about standing behind the quality of their parts and exchanging them.
Any advice on a better vendor to use in the future?
ZIXXX PACKER
Melting Slicks
Joined: Jun 2005
Posts: 2,938
Likes: 2
From: Arkansas
All the major suppliers buy from each other on a lot of things......I promise you there is no one "magic" company out there that can get you parts that are up to yours or anyone else's standards. I personally haven't seen a part yet that is 100% defect free, and I have used pretty much everyone willcox, ecklers, corvette america, corvette central, mid-america, al noch, etc..
There is always going to be a problem with something
There is always going to be a problem with something
Melting Slicks
Joined: Jun 2005
Posts: 2,938
Likes: 2
From: Arkansas
Originally Posted by Bangkok Dean
Have you contacted them yet? There have been many posts on this subject including one last week. Also there have been discussions about other vendors on this forum. The best is always to give the vendor a chance make it right before beating them up in an open forum.
My $0.02.
My $0.02.
