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Its been 6 weeks since date of purchase, no product, no responce to email. any ideas? I know his products are well liked but come on this is crazy. I was told 3-4 weeks to the door at time of purchase.
The guy does this on the side and has a regular job and a life. Be patient, he will get it to you. Mine took about 4 weeks, some sooner and some later.
If you are selling something and its important enough to receive the money, then its important enough to send the product.
6 weeks is not an acceptable time frame.
If you can't handle the job then stop making a bad reputation for yourself.
I'll rip ya a new one if it happens to me!!!!
I have no knowledge about this product but judging from previous posts about this exact same problem...yes it takes along time but usually it is worth the wait. Better than some of the other controllers that are readily available.
Shoot the guy another email, hopefully it will be worth the wait.
I understand the frustration in waiting, but it is well worth waiting for. I bought 2 so far and getting ready to order a 3rd for my '96 Jimmy that I converted to electric fan. These controllers are great. Easy to set up and work so nice.
-Jim
Baskin, thats the name
Seems I read in a post quite a while back he does not keep 20 of these things sitting on the shelf, but builds them in batches. So he may be waiting on parts to come in, assembly time, minimum order level or Hey he might even be on vacation.
dccontrol issued a full refund. too bad he could not complete the order im sure the product is very nice.
Maybe contact him in a month or so and order again. I got mine in a little over the delivery time and it was well worth the wait. Top notch quality craftsmanship.
I ordered an FK35 from dccontrol on 6/11. Baskin did answer my email last week and said he would be shipping my order end of the week or first of next week (7/16).
Apparently his orders are really picking up. Since I ordered I noticed that he has extended his delivery time from 2-3 weeks to 3-4 weeks and he has increased his prices (I paid 109.95 they are now 119.95).
Last edited by StingrayGuy; Jul 14, 2007 at 06:58 AM.
I ordered an FK35 from dccontrol on 6/11. Baskin did answer my email last week and said he would be shipping my order end of the week or first of next week (7/16).
Apparently his orders are really picking up. Since I ordered I noticed that he has extended his delivery time from 2-3 weeks to 3-4 weeks and he has increased his prices (I paid 109.95 they are now 119.95).
Yep, expansion. What every small business owner hopes for. It's just like American Chopper. He needs a reality show and some big name endorsements and he'll start getting so many orders he'll have to build a new and bigger shop, hire more people, and expand like a mo fo.