f-'em F..
UPS over charging...BOYCOTT
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Joined: Nov 2005
Posts: 80
Likes: 0
From: Ottawa Ontario
Brokerage costs
I have bought a lot of parts over the last few years for my 69 vette resto... I learned the hard way too a few times... I never use Fed Ex or UPS... I have found that Corvette Central is good... they do "brokerage fees" up front and are very resonable...
Drifting
Joined: Dec 2007
Posts: 1,634
Likes: 1
From: aurora
Has anyone ordered from Willcox and how was the shipping to Canada? I am ordering the carpet thats on sale and i think they ship usps?
I do know that corvette central has an in-house service that works! and they use ups and it is all up front no hidden $ to the door in 5 days about.
http://www.corvettecentral.com/image...anShipping.pdf
I do know that corvette central has an in-house service that works! and they use ups and it is all up front no hidden $ to the door in 5 days about.
http://www.corvettecentral.com/image...anShipping.pdf
Melting Slicks
Joined: Apr 2006
Posts: 2,208
Likes: 64
From: Bocabec, New Brunswick
If it's actually taxes being collected then our illustrious governments are the ones pocketing it. Duties are also collected by the government. It's the brokerage fees that couriers are collecting for themselves.
Administrator
Joined: Jul 2000
Posts: 53,981
Likes: 6,207
From: About 1100 miles from where I call home.
I send a lot of things to Canada because I'm involved in hockey memorabilia. The main problem is US Post is clearly the best option, but unfortunately if you send a box that is bigger in total inches than USPS allows, you HAVE to send it UPS. 
I have Canadians that don't believe US Post will not ship a 36" table hockey game box. I'm not making it up.
I have Canadians that don't believe US Post will not ship a 36" table hockey game box. I'm not making it up.
Racer
Joined: Jul 2004
Posts: 441
Likes: 1
From: Windsor Ontario
I've ordered from Willcox quite a few times, got excellent service and they shipped my orders via USPS. So far this winter I ordered one of their carpet sets, before the sale, and a set of their leather seat covers for my vette. I order from them whenever possible. UPS, FedEx and Purolator are all price gougers. I ordered about $50 in small items and it was shipped UPS it cost me $50 in brokerage fees and taxes, the drive told me they have a minimum $35 brokerage fee.
Team Owner
Joined: Aug 1999
Posts: 30,995
Likes: 99
From: Ontario
Here are the brokerage fees. These do not include shipping, provincial sales tax (PST, 8% in Ontario), and goods and services tax (GST, 5%).
Entry Preparation Charges
Value for Duty Brokerage Fee
$0.00 to $20.00 $ - Free+
$ 20.01 to $40.00 $7.00
$40.01 to $100.00 $19.45
$100.01 to $200.00 $29.00
$200.01 to $350.00 $40.30
$350.01 to $500.00 $45.25
$500.01 to $750.00 $51.45
$750.01 to $1,000.00 $57.55
$1,000.01 to $1,250.00 $63.75
$1,250.01 to $1,600.00 $67.75
$1,600.01 to $5,000.00 $71.45
Each additional $1,000 $5.55
Entry Preparation Charges
Value for Duty Brokerage Fee
$0.00 to $20.00 $ - Free+
$ 20.01 to $40.00 $7.00
$40.01 to $100.00 $19.45
$100.01 to $200.00 $29.00
$200.01 to $350.00 $40.30
$350.01 to $500.00 $45.25
$500.01 to $750.00 $51.45
$750.01 to $1,000.00 $57.55
$1,000.01 to $1,250.00 $63.75
$1,250.01 to $1,600.00 $67.75
$1,600.01 to $5,000.00 $71.45
Each additional $1,000 $5.55
Racer
Joined: Dec 2007
Posts: 404
Likes: 2
From: Kingston Ontario
I've ordered from Willcox quite a few times, got excellent service and they shipped my orders via USPS. So far this winter I ordered one of their carpet sets, before the sale, and a set of their leather seat covers for my vette. I order from them whenever possible. UPS, FedEx and Purolator are all price gougers. I ordered about $50 in small items and it was shipped UPS it cost me $50 in brokerage fees and taxes, the drive told me they have a minimum $35 brokerage fee.
Recently I wanted a bumper cover from them ,they would not ship to Canada .the shipping costs to a N.Y. address I thought was kind of pricey ,so I checked around and got a bumper cover (better quality) from Ecklers 2 mufflers and a few other odds and sodds shipped to the same N.Y. address for less then the shipping of just the cover quoted to me by Willcox .Not to mention Ecklers had a 15% off sale going on.
The bad news is I meet the fellow with my parts at the Casino .Not a good thing to do .
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Racer
Joined: Dec 2007
Posts: 404
Likes: 2
From: Kingston Ontario
Here are the brokerage fees. These do not include shipping, provincial sales tax (PST, 8% in Ontario), and goods and services tax (GST, 5%).
Entry Preparation Charges
Value for Duty Brokerage Fee
$0.00 to $20.00 $ - Free+
$ 20.01 to $40.00 $7.00
$40.01 to $100.00 $19.45
$100.01 to $200.00 $29.00
$200.01 to $350.00 $40.30
$350.01 to $500.00 $45.25
$500.01 to $750.00 $51.45
$750.01 to $1,000.00 $57.55
$1,000.01 to $1,250.00 $63.75
$1,250.01 to $1,600.00 $67.75
$1,600.01 to $5,000.00 $71.45
Each additional $1,000 $5.55
Entry Preparation Charges
Value for Duty Brokerage Fee
$0.00 to $20.00 $ - Free+
$ 20.01 to $40.00 $7.00
$40.01 to $100.00 $19.45
$100.01 to $200.00 $29.00
$200.01 to $350.00 $40.30
$350.01 to $500.00 $45.25
$500.01 to $750.00 $51.45
$750.01 to $1,000.00 $57.55
$1,000.01 to $1,250.00 $63.75
$1,250.01 to $1,600.00 $67.75
$1,600.01 to $5,000.00 $71.45
Each additional $1,000 $5.55
Racer
Joined: Apr 2007
Posts: 443
Likes: 0
From: Rexton New Brunswick
Has anyone ordered from Willcox and how was the shipping to Canada? I am ordering the carpet thats on sale and i think they ship usps?
I do know that corvette central has an in-house service that works! and they use ups and it is all up front no hidden $ to the door in 5 days about.
http://www.corvettecentral.com/image...anShipping.pdf
I do know that corvette central has an in-house service that works! and they use ups and it is all up front no hidden $ to the door in 5 days about.
http://www.corvettecentral.com/image...anShipping.pdf
As for speed, there are faster distributors, but in the winter I have time.
Willcox is also very good to deal with in the event of problems with your shipment. I bought a water pump and it came without the top plug. Joe shipped one out to me immediately.
There was another situation where I received the wrong floor mats. I got the ones destined for someone in Manitoba. Joe called me and asked if I would forward them on via Canada Post and I was well compensated for my effort.
A great bunch to deal with
Bill
Racer
Joined: Apr 2007
Posts: 443
Likes: 0
From: Rexton New Brunswick
My only problem with Willcox is their drop shipping .They sell stuff cheaper then most .place the order with Corvette America for example ,Corvette America sends it out to me stating the cost they sell it for so I pay taxes on Corvette Americas price NOT the price I paid Willcox .
Recently I wanted a bumper cover from them ,they would not ship to Canada .the shipping costs to a N.Y. address I thought was kind of pricey ,so I checked around and got a bumper cover (better quality) from Ecklers 2 mufflers and a few other odds and sodds shipped to the same N.Y. address for less then the shipping of just the cover quoted to me by Willcox .Not to mention Ecklers had a 15% off sale going on.
The bad news is I meet the fellow with my parts at the Casino .Not a good thing to do .
Recently I wanted a bumper cover from them ,they would not ship to Canada .the shipping costs to a N.Y. address I thought was kind of pricey ,so I checked around and got a bumper cover (better quality) from Ecklers 2 mufflers and a few other odds and sodds shipped to the same N.Y. address for less then the shipping of just the cover quoted to me by Willcox .Not to mention Ecklers had a 15% off sale going on.
The bad news is I meet the fellow with my parts at the Casino .Not a good thing to do .
Le Mans Master
Joined: Jan 2004
Posts: 8,295
Likes: 30
From: one night in Bangkok you are never lonely
I have the same with the above companies I call them the FEDUP mafia. The biggest problem is large boxes the post office in the US wont take them. But if they do come by post office the charges are only for the duty, that I am more than willing to pay. But the others charge more than the item costs in extortion money.
Racer
Joined: Dec 2007
Posts: 404
Likes: 2
From: Kingston Ontario
I bought a front bumper cover from WIllcox. The post office wouldnt carry it over the border so it was going to have to come UPS. The folks at Willcox tried several ways to keep the shipping down, but the sad reality was that to get it into Canada I was looking at about $200 in fees. In the end they shipped it USPS to Houlton, Maine and I went and picked it up myself, paid $28 in tax and brought it home.
Even if we could see FAIR shipping charges that would be a start.
U.P.S is a scam but somthing still is not right!!!!!!!
P.S. Any more on that run to Kingston we were talking about a while ago????
Last edited by donnd; Jan 21, 2008 at 10:01 AM.
Platinum Supporting Vendor
Joined: Feb 2004
Posts: 1,771
Likes: 37
From: Sawyer MI
Several years ago we recognized the issues Canadians had with buying Corvette products from U.S. companies. We implemented a program that would allow us to ship quickly, cost effectively, and conveniently to our Canadian customers.
How our program works is pretty simple (for you!):
We have an arrangement with UPS to act as a non-resident importer in order to collect taxes when your order is processed as required by Canadian federal and provincial governments. We then remit all collected taxes to the appropriate government entities.
What does this mean for you? NO BROKERAGE FEES! FAST SHIPMENTS! NO ADDITIONAL CHARGES WHEN YOUR ITEMS ARRIVE!
When you place your order with us, we will let you know the total price for the order to be delivered to your door, including shipping charges and taxes. Since we coordinate the brokerage, there are no brokerage fees charged to you! Orders are shipped via UPS Canada Standard.
The exception to this program is the province of Prince Edward Island. Orders shipping to this province will be processed through a Canadian brokerage house as in the past.
We are proud to offer this service to our Canadian Customers.
Your friends at Corvette Central
How our program works is pretty simple (for you!):
We have an arrangement with UPS to act as a non-resident importer in order to collect taxes when your order is processed as required by Canadian federal and provincial governments. We then remit all collected taxes to the appropriate government entities.
What does this mean for you? NO BROKERAGE FEES! FAST SHIPMENTS! NO ADDITIONAL CHARGES WHEN YOUR ITEMS ARRIVE!
When you place your order with us, we will let you know the total price for the order to be delivered to your door, including shipping charges and taxes. Since we coordinate the brokerage, there are no brokerage fees charged to you! Orders are shipped via UPS Canada Standard.
The exception to this program is the province of Prince Edward Island. Orders shipping to this province will be processed through a Canadian brokerage house as in the past.
We are proud to offer this service to our Canadian Customers.
Your friends at Corvette Central
Burning Brakes
Joined: Oct 2007
Posts: 946
Likes: 0
From: Lake Geneva WI
I have shipped many parcels lately and I have prepaid shipping for all these items.I usually end up having to pay more than the original shipping costs when the item arrives at my door. I've even been charged taxes and brokerage on Christmas gifts. The last time the one shipment came in two boxes. They tried to nail me for $54 taxes and brokerage times two. Yes thats right. The original prepaid shipping was $50, it gets to my door and I owe another $108 on $250 worth of stuff. They knocked it down to $68 once I had something to say about it but this is just a rip off. PLEASE guys don't send UPS when shipping out of the States. I had a clutch shipped here, the clutch was $225 and shipping was $50, my son tells me the UPS guy was here and I have to pay them another $89 to get my stuff. Is that extortion?This is 
...I dont know what you would call it but they are gouging us hard and it's got to stop somewhere.
...I dont know what you would call it but they are gouging us hard and it's got to stop somewhere. I've seen many countries customs offices that will actually take packages that are marked/labeled with electronic goods, open them up, and keep the items... Be lucky all you are doing is paying an extra fee.... Often times I've seen the fees, and then the items was taken away to never be seen or heard from again.
In each instance, I will say that UPS has come through refunding fees, and paying the insurance/replacement costs of said items...
That extra money you have to pay is going to your Government, not UPS!! PERIOD!!!! That is who is extorting you!
Platinum Supporting Vendor
Joined: Feb 2004
Posts: 1,771
Likes: 37
From: Sawyer MI
Race Director
Joined: Jul 2001
Posts: 15,892
Likes: 42
Sorry dude, but you're way off on this one. The fee that everyone is complaining about is the brokerage fees imposed by Fedex, UPS etc. Brokerage fee money stays in the pocket of the shipping company, not the goverment.For comparison:
UPS $35.00 brokerage fee minimum, irrespective of the shipment value. No idea what the maximum is as I bet there is none.
Canada Post (handling a package sent via USPS) ZERO if the package is deemed to be of minimal data ~$40, or is a gift/sample. Or, a grand total of (hold on to your hats)$5.00 if the shipment is of higher value.
I don't think anybody would make this big a fuss over $5.00.
Thread Starter
Melting Slicks
Joined: Aug 2006
Posts: 3,429
Likes: 20
From: Kingston Ontario
Ouch, anybody have any prep H? I just got my clutch and it was an extra $85. I know the guy and he said if it's antique parts then there's no taxes , ergo no brokerage fees. Right out of the guys mouth.
Race Director
Joined: Jul 2001
Posts: 15,892
Likes: 42
The brokerage fees apply to all packages no matter their status of taxable/non taxable, used/new, gift, duty free, junk, empty box, etc, etc.