Highly recomend ZIP Products
Thread Starter
Drifting
Joined: Oct 2007
Posts: 1,254
Likes: 5
From: Brown Summit North Carolina
Highly recomend ZIP Products
Just want to share that once again ZIP products has gone beyond my expectiations on customer service.
Their prices are already in line with other vendors , but their same day shipping w/o a special charge to pull order same day beats at least one other major vendor.
Their S&H prices have always seemed fair to me for what I ordered.
But calling customer service has always resulted in more than I expected.
I ask that everyone consider giving them a chance on a future order
Thanks
David
Their prices are already in line with other vendors , but their same day shipping w/o a special charge to pull order same day beats at least one other major vendor.
Their S&H prices have always seemed fair to me for what I ordered.
But calling customer service has always resulted in more than I expected.
I ask that everyone consider giving them a chance on a future order
Thanks
David
Melting Slicks
Joined: Mar 2006
Posts: 3,456
Likes: 102
From: Piedmont Va
St. Jude Donor '11-'12-'13,'19-'20
Just want to share that once again ZIP products has gone beyond my expectiations on customer service.
Their prices are already in line with other vendors , but their same day shipping w/o a special charge to pull order same day beats at least one other major vendor.
Their S&H prices have always seemed fair to me for what I ordered.
But calling customer service has always resulted in more than I expected.
I ask that everyone consider giving them a chance on a future order
Thanks
David
Their prices are already in line with other vendors , but their same day shipping w/o a special charge to pull order same day beats at least one other major vendor.
Their S&H prices have always seemed fair to me for what I ordered.
But calling customer service has always resulted in more than I expected.
I ask that everyone consider giving them a chance on a future order
Thanks
David
ZIP has the best CS bar none! 
CF Community Team
Joined: Oct 2004
Posts: 19,366
Likes: 5,244
From: Cape Cod, Mass.
2025 C6 of the Year Finalist - Unmodified
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They are excellent people to deal with. Excellent customer service when there is a problem. Unfortunately I have had problems with almost every power steering component I purchased from them. They finally got it right. Third time is a charm, but alot of work changing PS pumps that are defective and NEW PS lines that leak.
Instructor
Joined: Nov 2007
Posts: 108
Likes: 1
From: Easton CT
I've used Corvette Central and Zip for many, many small parts trying to improve my 69 and 62. They both have a great catalog and web site. They both suffer from little quality and fit problems that are probably normal with replacement parts. But Zip does definitly have better customer service operation. I do most of my buying from Zip now.
Advanced
Joined: Mar 2009
Posts: 69
Likes: 0
From: Petersburg va
I have been buying parts from Zip for a few years and i will say their CS is great i have had to return some parts that i bought Extra not realizing and never had a problem. Staff is very knowledgable i will always go to Zip first!
Team Owner
Joined: Sep 2006
Posts: 31,278
Likes: 4,372
From: Westminster Maryland
A couple of things I like about Zip is that they tell you immediately if the part you're ordering is in stock or not. They also say if you've ordered early enough for your order to still be shipped that day.
Regards,
Alan
Regards,
Alan
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Instructor
Joined: May 2005
Posts: 200
Likes: 4
From: Richmond Virginia
I'm lucky enough to live 20 minutes from their distribution center just outside Richmond, VA. CS is great walking in the door as well. They usually have half a dozen corvettes parked inside and out to ogle at (some for sale!), and instead of a register, there's a long open display counter with stools, almost like walking up to a bar. You can go in and sit down and just chat about vettes, ask advice, whatever. It's great. They also host local corvette shows - there's one coming up June 6th, I posted the flyer in the SE local board. I have their catalog, but I usually just walk in when I want something.
Race Director
Joined: Aug 1999
Posts: 11,122
Likes: 672
From: SE Pennsylvania
St. Jude Donor '03 thru '26
Oldtimer
Just want to share that once again ZIP products has gone beyond my expectiations on customer service.
Their prices are already in line with other vendors , but their same day shipping w/o a special charge to pull order same day beats at least one other major vendor.
Their S&H prices have always seemed fair to me for what I ordered.
But calling customer service has always resulted in more than I expected.
I ask that everyone consider giving them a chance on a future order
Thanks
David
Their prices are already in line with other vendors , but their same day shipping w/o a special charge to pull order same day beats at least one other major vendor.
Their S&H prices have always seemed fair to me for what I ordered.
But calling customer service has always resulted in more than I expected.
I ask that everyone consider giving them a chance on a future order
Thanks
David
I told him I realize that today, everything in the automotive industry is up in the air, and yes, I'll be glad to wait for the parts to come in. In responce he said he'd save the one order I had placed and could be shipped and instead hold it till the other parts come in so that way I only get charged a one time shipping cost? Now how many people today are willing to be 'up front' with you and make an effort to save you a few bucks?
ZIP products is a excellant company run by people who are interested in you and your project. What a refreshing change from some others !
Last edited by killain; May 30, 2009 at 07:05 AM.