Hagerty Insurance, A Great Experience
Thread Starter
Pro
Joined: Jul 2010
Posts: 691
Likes: 25
From: Boynton Beach Florida
Hagerty Insurance, A Great Experience
Recently I found myself having to file a claim for an accident I was involved in with in my '76 Stingray where a vehicle in front of me came to a sudden stop and I couldn't stop in time. I've been a claims adjuster for the better part of 16 years so dealing with claims is nothing out of the ordinary but being the one filing a claim was new territory.
I've seen several threads regarding insurance, limits of use, mileage, etc. so I wanted to briefly share a real experience for anyone seeking a new insurance carrier.
To sum it up, Fast, Friendly service. No third degree regarding why I was driving my classic car or where I was going or coming from. Filed the claim after 5 pm EST on a Wednesday, spoke with the staff adjuster on Thursday, met with the appraiser on Friday morning and by 3 pm Friday afternoon the adjuster had the appraisers estimate and I was told how much the check would be made out for.
My painter spoke with the appraiser and discussed the repairs based upon my description since he had not seen the car and they came to an agreed price over the phone pending any hidden damage that would be addressed in a supplement should it be necessary.
Less than a week later which included a major holiday I had a check and trailered the car to the body shop.
I've seen several threads regarding insurance, limits of use, mileage, etc. so I wanted to briefly share a real experience for anyone seeking a new insurance carrier.
To sum it up, Fast, Friendly service. No third degree regarding why I was driving my classic car or where I was going or coming from. Filed the claim after 5 pm EST on a Wednesday, spoke with the staff adjuster on Thursday, met with the appraiser on Friday morning and by 3 pm Friday afternoon the adjuster had the appraisers estimate and I was told how much the check would be made out for.
My painter spoke with the appraiser and discussed the repairs based upon my description since he had not seen the car and they came to an agreed price over the phone pending any hidden damage that would be addressed in a supplement should it be necessary.
Less than a week later which included a major holiday I had a check and trailered the car to the body shop.
Melting Slicks
Joined: Jan 2010
Posts: 2,416
Likes: 8
From: Charlotte (Area) North Carolina
St. Jude Donor '11-'12-'13-'14
NCM Sinkhole Donor
That's good to hear! I had to use the flatbed service from them last year for a blow out. No problems at all. I just renewed with them and upped my agreed value with no questions asked. Good company! Hopefully your car will be back on the road soon!
Safety Car
Joined: Sep 2007
Posts: 4,458
Likes: 331
From: Indy Indiana
I use them, and have for several years. they are about 10% more per year than what I could find if I shopped around. being a tenured customer hopefully gives me a upside given any problems.
there is a value in not having to 'shop around' and take risks regarding using a new company.
glad it went well for you.
there is a value in not having to 'shop around' and take risks regarding using a new company.
glad it went well for you.
Burning Brakes
Joined: Aug 2005
Posts: 1,006
Likes: 157
From: Springfield MO
But, they did ask the day of the week and the time of the accident, right?
What was the day of the week and time? Was is a case that was obvious it could not have been being driven to work?
If it could have been been driven to work, and they really did not care, that would be great to know.
Thanks for the report!
What was the day of the week and time? Was is a case that was obvious it could not have been being driven to work?
If it could have been been driven to work, and they really did not care, that would be great to know.
Thanks for the report!
Drifting
Joined: Aug 2005
Posts: 1,372
Likes: 4
From: Springfield VA
Is Hagerty a garage must one? Looked before and most are garage only policys.
I only have liability on mine but want to change once I get it running again. I don't have a garage, but its off street parked in my driveway.
I only have liability on mine but want to change once I get it running again. I don't have a garage, but its off street parked in my driveway.
Thread Starter
Pro
Joined: Jul 2010
Posts: 691
Likes: 25
From: Boynton Beach Florida
But, they did ask the day of the week and the time of the accident, right?
What was the day of the week and time? Was is a case that was obvious it could not have been being driven to work?
If it could have been been driven to work, and they really did not care, that would be great to know.
Thanks for the report!
What was the day of the week and time? Was is a case that was obvious it could not have been being driven to work?
If it could have been been driven to work, and they really did not care, that would be great to know.
Thanks for the report!
Thread Starter
Pro
Joined: Jul 2010
Posts: 691
Likes: 25
From: Boynton Beach Florida
I want to say "yes" but I'm not 100% sure not having a garage would keep them from writing a policy. It does influence the premium and was one of the first questions they asked when I first inquired about a policy with them a few years ago. I would head over to their website to confirm this.
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Thread Starter
Pro
Joined: Jul 2010
Posts: 691
Likes: 25
From: Boynton Beach Florida
I never asked for or implied any different treatment or professional courtesy, didn't cross my mind. I was still trying to wrap my head around being the one filing a claim instead of investigating one. Different being on the other side but it made it easier for them since I knew what they needed.
Drifting
Joined: Sep 2004
Posts: 1,625
Likes: 4
From: Miami FL
Damn...sorry to hear about the accident as that is one really sweet ride you got there after seeing it in person pics don't do it justice.
Glad Hagerty is treating ya right.
See ya soon up there for a cruise night myself
Glad Hagerty is treating ya right.
See ya soon up there for a cruise night myself
Burning Brakes
Joined: May 2004
Posts: 1,201
Likes: 2
From: Frederick Md
The question really is DID ANYONE EVER HAVE A BAD EXPERIENCE when dealing with a Collector car insurance Company...
There has to be but I've never heard of any... so lets hear about any !
I (like an idiot) drove one of my Corvettes thru the back wall of my garage..maybe 15 years or so ago and received completely hassle free fantastic service with American Collectors Insurance..
Bob G.
PS I now insure all 6 of my Vettes with the Museum not because I did not like Amer.Collectors ....I'm just cheap .....lol
There has to be but I've never heard of any... so lets hear about any !
I (like an idiot) drove one of my Corvettes thru the back wall of my garage..maybe 15 years or so ago and received completely hassle free fantastic service with American Collectors Insurance..
Bob G.
PS I now insure all 6 of my Vettes with the Museum not because I did not like Amer.Collectors ....I'm just cheap .....lol
