bought a starter from Ecklers
Thread Starter
Intermediate
Joined: Feb 2000
Posts: 26
Likes: 0
From: Bremen, ME, USA
bought a starter from Ecklers
Firstly, I paid for 2nd day air, received it 6 days later. "We don't ship 2nd day from outside vendors". So, WHY did you offer 2nd day delivery?
Then... they sent the wrong starter. A big block starter won't quite fit a small block. The "outside vendor" confirmed that it was the wrong part
and was confused as to why Ecklers had the wrong numbers in their system.
So... I sent it back. It took 10 days, from the day that they signed for the package to process the return. But... no money yet. "Call us Wednesday of next week to see if we've credited your account."
$48 2nd day shipping plus $23 return shipping is what the whole order fiasco cost me... on top of the part. Their mistake cost me $70+.
After a series of emails, I told them that I'll NEVER order another part from them.
Then... they sent the wrong starter. A big block starter won't quite fit a small block. The "outside vendor" confirmed that it was the wrong part
and was confused as to why Ecklers had the wrong numbers in their system.
So... I sent it back. It took 10 days, from the day that they signed for the package to process the return. But... no money yet. "Call us Wednesday of next week to see if we've credited your account."
$48 2nd day shipping plus $23 return shipping is what the whole order fiasco cost me... on top of the part. Their mistake cost me $70+.
After a series of emails, I told them that I'll NEVER order another part from them.
Melting Slicks
Joined: Oct 2011
Posts: 3,453
Likes: 67
From: Midland Ontario
NCM Sinkhole Donor
I feel for ya Pat, I'm all for supporting our vendors when it comes to Corvette Specific parts........but when I need basic parts, I'm going to the local parts house as small block Chevy parts are plentiful, cheap, and more importantly.....readily available.
Hope you're back on the road soon brother.
Hope you're back on the road soon brother.
Melting Slicks
Joined: Jul 2009
Posts: 3,264
Likes: 3
From: Vero Beach FL
I feel for ya Pat, I'm all for supporting our vendors when it comes to Corvette Specific parts........but when I need basic parts, I'm going to the local parts house as small block Chevy parts are plentiful, cheap, and more importantly.....readily available.
Hope you're back on the road soon brother.
Hope you're back on the road soon brother.
You can pickup a starter just about anywhere.
Le Mans Master
Joined: Jan 2006
Posts: 8,246
Likes: 114
From: Watkins Glen NY
with the above...the 2nd day air cost more than you can buy a starter for. I guess I have to ask, why?
Pretty sad when they can't even supply you with a freakin' starter
I bet their "outside vendor" was Advance or Autozone, marked up 100%
Last edited by champs65; Jul 28, 2012 at 12:23 PM.
Racer
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From: New England
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From: Science Bitch! Mississauga, Ontario
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Le Mans Master
Joined: Jul 2003
Posts: 7,501
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From: Maine
holy crap bro... drive to rockland and buy one from autozone... 
i shop ecklers from time to time.. but only for corvette specific parts... usually good service.. but i use zip corvette the mostly just cause they ship the quickest...
i shop ecklers from time to time.. but only for corvette specific parts... usually good service.. but i use zip corvette the mostly just cause they ship the quickest...
Safety Car
Joined: Jun 2004
Posts: 4,652
Likes: 80
From: Lakeland Florida
I know how you feel about this. It has come to the point that when I need a part I will take the old/broken part to the store with me to compare the old part with the new part before I buy it. Too often the part they try to sell me is not the same as what I am trying to replace.
kdf
kdf
Safety Car
Joined: Jan 2009
Posts: 4,000
Likes: 299
From: New York
Why is the OP at fault ?? Everyone seams to be pointing out his wrong which was NOT wrong. Why he chose to order as he did is no ones business and the fact is ECKLERS really messed up and should be refunding this guy $70.00 ......
1969/1971/2021 Coupes
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From: Port Huron MI
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Terry
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Joined: Feb 2002
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From: Carlsbad CA
I have had so many problems over the years with junk rebuilds, regardless of where I bought it. I now just rebuild my own. New bushings, brushes and solenoid is all it usually takes. Cost is less than $30.00
Melting Slicks
Joined: Oct 2011
Posts: 3,453
Likes: 67
From: Midland Ontario
NCM Sinkhole Donor
A very valid point Pete, even if like most of us you could care less about NCRS standards, at least there'll be a certain originality to the car, which I find pretty cool.
Race Director
Joined: Jan 2000
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From: San Jose CA
It's more a matter of which flywheel/flexplate you have as opposed to small or big block.
Melting Slicks
Joined: May 2009
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From: Port St Lucie Florida
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I'm sure the guy feels bad enough as it is.
Melting Slicks
Joined: Jun 2005
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From: Palatine, Peoples Republic of Illinois
St. Jude Donor '09-'10-'11-12-'13-'14-'15-'16-'17-‘18
NCM Sinkhole Donor
Well Eckler's new owners said there would be no changes and they are true to their word! Eckler's has gotten so bad that I haven't ordered from them for years. Nothing but high priced junk! I stick with Willcox or Paragon as much as possible just because of problems like this.
Platinum Supporting Vendor
Joined: Sep 2001
Posts: 3,665
Likes: 341
There really is not a difference between big block and small block starters.
What matters is the transmission and the size of the flywheel/flexplate.
Really all automatics are going to use the staggard bolt starter with is for a 11" clutch or anything with 168 teeth, the smaller flywheel which is 153 teeth uses the starter that have the bolt holes straight across from each other. The difference between a auto starter and a four speed start are the bells of the starter. The manual is steel and the auto is aluminum.
Hope this helps you.
What matters is the transmission and the size of the flywheel/flexplate.
Really all automatics are going to use the staggard bolt starter with is for a 11" clutch or anything with 168 teeth, the smaller flywheel which is 153 teeth uses the starter that have the bolt holes straight across from each other. The difference between a auto starter and a four speed start are the bells of the starter. The manual is steel and the auto is aluminum.
Hope this helps you.
